Customers` Favorites
Customers` Favorites
“This is the second time in the last couple months I've gone to this McDonald's. Last month someone got my order's son wrong he's Autistic and only wants meat cheese bun plain cheeseburger as I told them both. First it was a snarky response from the worker who said she knew what a plain cheese burger was and I told her my apologies sometimes they'll still put sauce. Well they did and then the person argued and said I didn't ask for plain which was definitely not true. To make it worse it took them even longer to get the other burger and when it was given to me it was only cheese and a bun no meat. I took it back once more and by this time my son was eating all of the fries and drinking multiple drinks because he was hungry but still wanted the burger. The 3rd time they got it right I didn't put that review up because it was later in the evening and pretty crowded so I figured maybe that Employee had a rough day. They did apologize too and were polite to my son. I've also worked in the food service so I have a lot of empathy for food service workers.
Now the 5 star review is because yesterday my son, grandma, brother and I went back to this McDonald's around 11am yesterday and we had a very pleasant experience from a woman who was working in the front. She said "welcome to the happy place" and was very hungry and treated McDonald's like it was a full service restaurant and greeted everyone with a smile. Unfortunately, I didn't catch her name but I hope the next time we come back we'll see her again. This is now my favorite McDonald's location!“
Customers` Favorites
“I showed up around 10:30 at night so the only option was the drive thru, and the cashier was the nicest, most awesomest employee ever. I dont know if she was the only one working, but the drive thru line was kind of long and she handled the situation really well and worked super fast. The drive thru line was moving super fast because of her! I'm not sure what her name is but she was working on june 22nd if that helps. Im only adding the date because if her boss sees this post they definitely need to give her a raise or promotion. Seriously one of the coolest, nicest, most awesomest employees ive ever met!“
Customers` Favorites
“I want to say that I complained about a minor inconvenience (possibly due to pregnancy horomones and hunger) to the online website not expecting a return call or follow up as I'd complained about another issue from prior location and never recieved feedback.. but this location in particular was very responsive to my issue and the manager Brett went above and beyond to make the situation right and that's greatly appreciated! Thank you guys for being honest and good to your customers even over the little stuff! I am very thankful for you Brett and your hardworking staff and your fine establishment thank you again!“
Customers` Favorites
“I’d had a really long, really bad day. I will admit that nothing makes me feel better in the moment than ice cream and what better to pair this with than an A and W Root Beer. The service was so kind and super fast. The float was made to perfection. It’s just what I needed. “
Customers` Favorites
“My husband and I went to a concert at Thunder Valley Casino in Lincoln , CA. Since we do not gamble we decided to grab a bite before the concert. There were a few options such as Subway, and Panda Express. We decided on Fatburger as we have never eaten there before. My husband and I were impressed with the quality of the burger. We both got the original burger with the works and fries. It reminded us of how burgers used to be. A full 1/3 lb burger, not the 3.2 oz burgers you get nowadays from fast food chains. Delicious!
Now I want to go get another since writing this review. lol“
Customers` Favorites
“Do you ever get hungry and feel like you didn't quite get enough food? Not a problem here. The footling is the way to go. Eat what you can and save the rest for later. Great plan for a cheap lunch dinner combo if you don't have much going on.(cough's and mumbles “retired†under breath)“
Customers` Favorites
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“I'll be honest, I haven't eaten at a Carl's Jr in probably 2 years. I simply got tired of poor service, always having a problem with my order and/or the meal quality. I decided to give it another shot today at store number 1100353 and its probably the best burger I have ever had. Everything was done properly, Burger was warm, and the customer service was spot on.
I'd like to give kudos to the customer service if Corporate can refer back to order number 339676 at store number 1100353.
Thank you“