I'll only give a bad review if I got so mad I felt physically hot. The girl with the washed out turquoise hair gave such an attitude when I politely tried to ask my burger be a combo(before even paying), and like a 12 year old she responded "hm. That's why I repeated your order" with her hand clenched. Somehow the ai server got my order right, but when she got involved it was no longer correct. And Instead of starting a fight in a drive thru with someone who lacks customer service and people skills, I just drove away and won't be coming back to this one.
Atmosphere: 1
Food: 5
Service: 1
Miriam Guerrero
Great service
Parking: Always parking
Kid-friendliness: They don’t mind the kids at all
Atmosphere: 5
Food: 5
Service: 5
Rey Lopez
Atmosphere im still giving a 5 star, but there is a lot of homeless people here. Out of all of them only one, ask me for money to buy something to eat here. Nice lady. So I did buy her something. She not just wanted the money she really wanted food. Good place to eat. Thank you Carl's
Atmosphere: 5
Food: 5
Service: 5
Steven Moreno
my only problem with the service here was the automated voice taking my order. that's somebody's job
Atmosphere: 5
Food: 5
Service: 5
Bluerose M&M
Cindy seemed judgmental. She didn't need to have a bad attitude. I said thank you, and she didn't respond, acting as if she only acknowledges people she likes. Being nice is free.
Atmosphere: 1
Food: 4
Service: 1
Joshua Lopez
Ai ordering service wasn't quite on point
Atmosphere: 5
Food: 5
Service: 5
Steve
Cindy & Stephanie, the two drive thru young ladies, are always with a smile and personable. I've been going there for 10 years. The food is always fresh. Problem #1. Your prices have moved up faster than inflation. I cut myself off one day a week. Problem #2. The automated order taker. It asks too many questions and gets my answers wrong about a third of the time, I speak perfect English. I just ask fo a person and i have to do that two or three times. It's frustrating. Please disable it. You get another service star when you disable the order taker. Because that would be getting Service. It would be nice to hear those sweet voices again.
Atmosphere: 5
Food: 5
Service: 4
Steve Sanchez
Cindy & Stephanie, the two drive thru young ladies, are always with a smile and personable. I've been going there for 10 years. The food is always fresh. Problem #1. Your prices have moved up faster than inflation. I cut myself off one day a week. Problem #2. The automated order taker. It asks too many questions and gets my answers wrong about a third of the time, I speak perfect English. I just ask fo a person and i have to do that two or three times. It's frustrating. Please disable it. You get another service star when you disable the order taker. Because that would be getting Service. It would be nice to hear those sweet voices again.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hamburger
Dime timee
I don’t like the automatic order system , didn’t get my order correct, can’t hear clearly, response back slow
Food: 5
Service: 5
Recommended dishes: French Toast
FELIPA CEPEDA
I do not like the AI order taker!!! It’s completely impersonal and you cannot order your food correctly. I also do not like that you are replacing people with computers!
I waited forever for a child’s meal when there was only 1 person ahead of me. They had 1 person behind the counter working both the drive thru and inside. The restaurant should not be open if it doesn’t have workers to service.
Service: 1
Enrique Olmedo
Excelent service
Atmosphere: 3
Food: 3
Service: 3
Gus C
I went to this place to buy some food because I was really hungry. Then the gentleman proceeded to hand me the wrong order it seems they don’t really care about their job and don’t pay attention. It’s kind of annoying wasting money on fast food and then you don’t get what you wanted anyways.
I'll only give a bad review if I got so mad I felt physically hot. The girl with the washed out turquoise hair gave such an attitude when I politely tried to ask my burger be a combo(before even paying), and like a 12 year old she responded "hm. That's why I repeated your order" with her hand clenched. Somehow the ai server got my order right, but when she got involved it was no longer correct. And Instead of starting a fight in a drive thru with someone who lacks customer service and people skills, I just drove away and won't be coming back to this one.
Atmosphere: 1
Food: 5
Service: 1
Great service
Parking: Always parking
Kid-friendliness: They don’t mind the kids at all
Atmosphere: 5
Food: 5
Service: 5
Atmosphere im still giving a 5 star, but there is a lot of homeless people here. Out of all of them only one, ask me for money to buy something to eat here. Nice lady. So I did buy her something. She not just wanted the money she really wanted food. Good place to eat. Thank you Carl's
Atmosphere: 5
Food: 5
Service: 5
my only problem with the service here was the automated voice taking my order. that's somebody's job
Atmosphere: 5
Food: 5
Service: 5
Cindy seemed judgmental. She didn't need to have a bad attitude. I said thank you, and she didn't respond, acting as if she only acknowledges people she likes. Being nice is free.
Atmosphere: 1
Food: 4
Service: 1
Ai ordering service wasn't quite on point
Atmosphere: 5
Food: 5
Service: 5
Cindy & Stephanie, the two drive thru young ladies, are always with a smile and personable. I've been going there for 10 years. The food is always fresh.
Problem #1. Your prices have moved up faster than inflation. I cut myself off one day a week.
Problem #2. The automated order taker. It asks too many questions and gets my answers wrong about a third of the time, I speak perfect English. I just ask fo a person and i have to do that two or three times. It's frustrating. Please disable it. You get another service star when you disable the order taker. Because that would be getting Service.
It would be nice to hear those sweet voices again.
Atmosphere: 5
Food: 5
Service: 4
Cindy & Stephanie, the two drive thru young ladies, are always with a smile and personable. I've been going there for 10 years. The food is always fresh.
Problem #1. Your prices have moved up faster than inflation. I cut myself off one day a week.
Problem #2. The automated order taker. It asks too many questions and gets my answers wrong about a third of the time, I speak perfect English. I just ask fo a person and i have to do that two or three times. It's frustrating. Please disable it. You get another service star when you disable the order taker. Because that would be getting Service.
It would be nice to hear those sweet voices again.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hamburger
I don’t like the automatic order system , didn’t get my order correct, can’t hear clearly, response back slow
Food: 5
Service: 5
Recommended dishes: French Toast
I do not like the AI order taker!!! It’s completely impersonal and you cannot order your food correctly. I also do not like that you are replacing people with computers!
Atmosphere: 1
Food: 5
Service: 5
Restaurantji Recommends
Bro a robot took my order at 2am….
Atmosphere: 1
Service: 1
I waited forever for a child’s meal when there was only 1 person ahead of me. They had 1 person behind the counter working both the drive thru and inside. The restaurant should not be open if it doesn’t have workers to service.
Service: 1
Excelent service
Atmosphere: 3
Food: 3
Service: 3
I went to this place to buy some food because I was really hungry. Then the gentleman proceeded to hand me the wrong order it seems they don’t really care about their job and don’t pay attention. It’s kind of annoying wasting money on fast food and then you don’t get what you wanted anyways.
Atmosphere: 1
Food: 2
Service: 1
10 out 10 don't recommend.
Atmosphere: 2
Food: 2
Service: 2
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