Lots of workers and no service. I left the restaurant to order at the drive through instead, and there was also no service. They wasted my time. I got stuck in the drive through with no order and ended up wasting my lunch shift. A bunch of incompetent workers here. I will never be coming back here again. First time at this Carl's Jr. and never again. Don't waste your time here. You'll be better off at Jack in the Box/McDonalds/Taco Bell across the street.
Atmosphere: 1
David Laoretti
Is there like a petition or something we could sign to make this location get their stupid house sauce that they refused to stalk this is the only location near me in freaking Wilmington I don't want to have to drive 30 minutes just to get some food that I like, stalk your house sauce, this is the most stupid Carl's Jr, do i need to get ahold of the gm?
Atmosphere: 1
Food: 1
Service: 1
Cynthia Calderon
The staff is so nice
Atmosphere: 5
Food: 5
Service: 5
Myriah Gallegos
The young women that work the drive through in the early mornings are so nice. The nicest. I pass by this cjs on the way to work every so often and am always leaving pleasantly surprised and taken aback by the service. You don't get much if that anymore.
Service: 5
Southern Cross Dream
1/30/25 I vomited, I won't come here again. I believe these people intentionally tried to make me sick.
Food: 1
CTG
Takes forever! No service !
Atmosphere: 1
Food: 1
Service: 1
Matthew Rodriguez
I'll only give a bad review if I got so mad I felt physically hot. The girl with the washed out turquoise hair gave such an attitude when I politely tried to ask my burger be a combo(before even paying), and like a 12 year old she responded "hm. That's why I repeated your order" with her hand clenched. Somehow the ai server got my order right, but when she got involved it was no longer correct. And Instead of starting a fight in a drive thru with someone who lacks customer service and people skills, I just drove away and won't be coming back to this one.
Atmosphere: 1
Food: 5
Service: 1
Miriam Guerrero
Great service
Parking: Always parking
Kid-friendliness: They don’t mind the kids at all
Atmosphere: 5
Food: 5
Service: 5
Rey Lopez
Atmosphere im still giving a 5 star, but there is a lot of homeless people here. Out of all of them only one, ask me for money to buy something to eat here. Nice lady. So I did buy her something. She not just wanted the money she really wanted food. Good place to eat. Thank you Carl's
Atmosphere: 5
Food: 5
Service: 5
Steven Moreno
my only problem with the service here was the automated voice taking my order. that's somebody's job
Cindy seemed judgmental. She didn't need to have a bad attitude. I said thank you, and she didn't respond, acting as if she only acknowledges people she likes. Being nice is free.
Atmosphere: 1
Food: 4
Service: 1
Joshua Lopez
Ai ordering service wasn't quite on point
Atmosphere: 5
Food: 5
Service: 5
Steve
Cindy & Stephanie, the two drive thru young ladies, are always with a smile and personable. I've been going there for 10 years. The food is always fresh. Problem #1. Your prices have moved up faster than inflation. I cut myself off one day a week. Problem #2. The automated order taker. It asks too many questions and gets my answers wrong about a third of the time, I speak perfect English. I just ask fo a person and i have to do that two or three times. It's frustrating. Please disable it. You get another service star when you disable the order taker. Because that would be getting Service. It would be nice to hear those sweet voices again.
Atmosphere: 5
Food: 5
Service: 4
Steve Sanchez
Cindy & Stephanie, the two drive thru young ladies, are always with a smile and personable. I've been going there for 10 years. The food is always fresh. Problem #1. Your prices have moved up faster than inflation. I cut myself off one day a week. Problem #2. The automated order taker. It asks too many questions and gets my answers wrong about a third of the time, I speak perfect English. I just ask fo a person and i have to do that two or three times. It's frustrating. Please disable it. You get another service star when you disable the order taker. Because that would be getting Service. It would be nice to hear those sweet voices again.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hamburger
Dime timee
I don’t like the automatic order system , didn’t get my order correct, can’t hear clearly, response back slow
Lots of workers and no service. I left the restaurant to order at the drive through instead, and there was also no service. They wasted my time. I got stuck in the drive through with no order and ended up wasting my lunch shift. A bunch of incompetent workers here. I will never be coming back here again. First time at this Carl's Jr. and never again. Don't waste your time here. You'll be better off at Jack in the Box/McDonalds/Taco Bell across the street.
Atmosphere: 1
Is there like a petition or something we could sign to make this location get their stupid house sauce that they refused to stalk this is the only location near me in freaking Wilmington I don't want to have to drive 30 minutes just to get some food that I like, stalk your house sauce, this is the most stupid Carl's Jr, do i need to get ahold of the gm?
Atmosphere: 1
Food: 1
Service: 1
The staff is so nice
Atmosphere: 5
Food: 5
Service: 5
The young women that work the drive through in the early mornings are so nice. The nicest. I pass by this cjs on the way to work every so often and am always leaving pleasantly surprised and taken aback by the service. You don't get much if that anymore.
Service: 5
1/30/25
I vomited, I won't come here again.
I believe these people intentionally tried to make me sick.
Food: 1
Takes forever! No service !
Atmosphere: 1
Food: 1
Service: 1
I'll only give a bad review if I got so mad I felt physically hot. The girl with the washed out turquoise hair gave such an attitude when I politely tried to ask my burger be a combo(before even paying), and like a 12 year old she responded "hm. That's why I repeated your order" with her hand clenched. Somehow the ai server got my order right, but when she got involved it was no longer correct. And Instead of starting a fight in a drive thru with someone who lacks customer service and people skills, I just drove away and won't be coming back to this one.
Atmosphere: 1
Food: 5
Service: 1
Great service
Parking: Always parking
Kid-friendliness: They don’t mind the kids at all
Atmosphere: 5
Food: 5
Service: 5
Atmosphere im still giving a 5 star, but there is a lot of homeless people here. Out of all of them only one, ask me for money to buy something to eat here. Nice lady. So I did buy her something. She not just wanted the money she really wanted food. Good place to eat. Thank you Carl's
Atmosphere: 5
Food: 5
Service: 5
my only problem with the service here was the automated voice taking my order. that's somebody's job
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Cindy seemed judgmental. She didn't need to have a bad attitude. I said thank you, and she didn't respond, acting as if she only acknowledges people she likes. Being nice is free.
Atmosphere: 1
Food: 4
Service: 1
Ai ordering service wasn't quite on point
Atmosphere: 5
Food: 5
Service: 5
Cindy & Stephanie, the two drive thru young ladies, are always with a smile and personable. I've been going there for 10 years. The food is always fresh.
Problem #1. Your prices have moved up faster than inflation. I cut myself off one day a week.
Problem #2. The automated order taker. It asks too many questions and gets my answers wrong about a third of the time, I speak perfect English. I just ask fo a person and i have to do that two or three times. It's frustrating. Please disable it. You get another service star when you disable the order taker. Because that would be getting Service.
It would be nice to hear those sweet voices again.
Atmosphere: 5
Food: 5
Service: 4
Cindy & Stephanie, the two drive thru young ladies, are always with a smile and personable. I've been going there for 10 years. The food is always fresh.
Problem #1. Your prices have moved up faster than inflation. I cut myself off one day a week.
Problem #2. The automated order taker. It asks too many questions and gets my answers wrong about a third of the time, I speak perfect English. I just ask fo a person and i have to do that two or three times. It's frustrating. Please disable it. You get another service star when you disable the order taker. Because that would be getting Service.
It would be nice to hear those sweet voices again.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hamburger
I don’t like the automatic order system , didn’t get my order correct, can’t hear clearly, response back slow
Food: 5
Service: 5
Recommended dishes: French Toast
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