Carl’s Jr.

1670 W Pacific Coast Hwy, Long Beach
(562) 983-7827

Recent Reviews

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Cynthia Calderon

The staff is so nice

Atmosphere: 5

Food: 5

Service: 5

Myriah Gallegos

The young women that work the drive through in the early mornings are so nice. The nicest. I pass by this cjs on the way to work every so often and am always leaving pleasantly surprised and taken aback by the service. You don't get much if that anymore.

Service: 5

Southern Cross Dream

1/30/25
I vomited, I won't come here again.
I believe these people intentionally tried to make me sick.

Food: 1

CTG

Takes forever! No service !

Atmosphere: 1

Food: 1

Service: 1

Matthew Rodriguez

I'll only give a bad review if I got so mad I felt physically hot. The girl with the washed out turquoise hair gave such an attitude when I politely tried to ask my burger be a combo(before even paying), and like a 12 year old she responded "hm. That's why I repeated your order" with her hand clenched. Somehow the ai server got my order right, but when she got involved it was no longer correct. And Instead of starting a fight in a drive thru with someone who lacks customer service and people skills, I just drove away and won't be coming back to this one.

Atmosphere: 1

Food: 5

Service: 1

Miriam Guerrero

Great service

Parking: Always parking

Kid-friendliness: They don’t mind the kids at all

Atmosphere: 5

Food: 5

Service: 5

Rey Lopez

Atmosphere im still giving a 5 star, but there is a lot of homeless people here. Out of all of them only one, ask me for money to buy something to eat here. Nice lady. So I did buy her something. She not just wanted the money she really wanted food. Good place to eat. Thank you Carl's

Atmosphere: 5

Food: 5

Service: 5

Steven Moreno

my only problem with the service here was the automated voice taking my order. that's somebody's job

Atmosphere: 5

Food: 5

Service: 5

Bluerose M&M

Cindy seemed judgmental. She didn't need to have a bad attitude. I said thank you, and she didn't respond, acting as if she only acknowledges people she likes. Being nice is free.

Atmosphere: 1

Food: 4

Service: 1

Joshua Lopez

Ai ordering service wasn't quite on point

Atmosphere: 5

Food: 5

Service: 5

Steve

Cindy & Stephanie, the two drive thru young ladies, are always with a smile and personable. I've been going there for 10 years. The food is always fresh.
Problem #1. Your prices have moved up faster than inflation. I cut myself off one day a week.
Problem #2. The automated order taker. It asks too many questions and gets my answers wrong about a third of the time, I speak perfect English. I just ask fo a person and i have to do that two or three times. It's frustrating. Please disable it. You get another service star when you disable the order taker. Because that would be getting Service.
It would be nice to hear those sweet voices again.

Atmosphere: 5

Food: 5

Service: 4

Steve Sanchez

Cindy & Stephanie, the two drive thru young ladies, are always with a smile and personable. I've been going there for 10 years. The food is always fresh.
Problem #1. Your prices have moved up faster than inflation. I cut myself off one day a week.
Problem #2. The automated order taker. It asks too many questions and gets my answers wrong about a third of the time, I speak perfect English. I just ask fo a person and i have to do that two or three times. It's frustrating. Please disable it. You get another service star when you disable the order taker. Because that would be getting Service.
It would be nice to hear those sweet voices again.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Hamburger

Dime timee

I don’t like the automatic order system , didn’t get my order correct, can’t hear clearly, response back slow

Food: 5

Service: 5

Recommended dishes: French Toast

FELIPA CEPEDA

I do not like the AI order taker!!! It’s completely impersonal and you cannot order your food correctly. I also do not like that you are replacing people with computers!

Atmosphere: 1

Food: 5

Service: 5

Alexander Viera

Bro a robot took my order at 2am….

Atmosphere: 1

Service: 1

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