Loose Leaf Boba Company

I used to com here often before and the drinks were amazing but ever since they gotten new management in the company at this location everything changed. The drinks do not taste the same as they did before and the cups look so different as well as the atmosphere and menu.

Atmosphere: 2

Service: 3

I was initially excited to try this location because I’ve been a loyal customer at the Santa Ana branch for years. I always order the Machicado there and love it—so naturally, I ordered the same drink here. Unfortunately, it tasted completely different. No similarities at all, which was confusing and disappointing. It’s surprising that the same company would serve such inconsistent versions of a signature drink.

On my second visit, I decided to give it another shot and ordered a Vietnamese coffee. The line was long, so I placed my order while waiting. But even after the app said my order was ready, I was still standing there—last in line—watching everyone who ordered after me get their drinks and leave. My order wasn’t handed to me until much later, well past the expected time.

After two frustrating experiences, I don’t think I’ll be returning. It’s unfortunate because this location is super convenient for me—close to work and easy to stop by. But I’ll have to start looking elsewhere.

Atmosphere: 4

Food: 1

Service: 1

It's hard to find parking. The customer service is awesome and the drinks are too expensive and not organic as advertised.

Atmosphere: 1

Food: 1

Service: 5

You will wait 15-20min for an iced tea and boba, one person is typically making the drinks and one person mans the register. This happens even if there isn’t a line.

The drinks are good and the staff is VERY friendly/welcoming, but it’s not worth the long wait every time.

Atmosphere: 5

Food: 5

Service: 1

This place used to be the best boba place in DTLB. Since they changed couple months ago and became something else, for some reason they don’t know how to make boba anymore. Ordered a taro boba tea and man forgot to put boba 😂 🤡 No need to go again

Atmosphere: 3

Food: 1

Service: 1

Customer service has gotten worse. 👎👎👎

Great drinks and presentation, will come again.

Went here very randomnly because the event I was supposed to go to didn't come through with being able to get tickets. I've heard of this place and I feel like i've been here one time long time ago. The tea is fresh because you have to wait 5 min to get your drink so that was nice to know it was freshly brewed for you. The selection was okay, i'm used to getting my usuals so it was a bit hard to decide what I wanted. But overall, i'm happy with my drinks and would definitely recommend coming here.

Love their thai tea Vietnamese coffe combo. Really good drinks.

Best drinks, clean, and the staff are so nice and helpful! I'm addicted!

amazing taste, restively fast service, best boba

Great customer service clean and very kept up
Owner and employees are very friendly and get to service right away My fav matchaavacado no avocado 75% sweet just tried the fresh brew ice tea so delightful

The best boba spot!! Always consistent and delicious ❤️

Up there in price but still pretty good, would come back again 👍

I love this Boba place, the drinks are good and priced fairly. My go to is the Thai tea with coffee. They also sell Asian flavored snacks like KitKat or lays.