There has been times I have been in the front and employees will be walking back and forth working but don't acknowledge I'm standing in the front and no one comes and says we'll be right with you. There has been one incident where I was in the Drive-Thru I got my food and when I left 5 minutes after that I checked my order and I had the totally wrong Burger. I went back to the drive-thru and they told me they were closed and they could not do anything about it. Twice I did get the chicken strips and both times I asked for a four piece and I end up getting a three-piece. At those different times they did fix my order.
Atmosphere: 3
Food: 4
Service: 3
L K
Service is sometimes very slow. Lots of disgruntled people here.
Shizzy Reen
Disappointing service, they do not follow instruction. I wanted my coffee made a certain way.. Had to go back 3 times and at the end after wasting my work time wasting on drive thru total of almost 40 mins i just gave up.... They don't want to compensate either. They kept giving same coffee but each time was not what i asked for. Im a regular coffeedrinker acdonalds when im on the job and i have had no issues with any other mcd restaurants but this one... It was frustrating and loss of work time.. And when i asked for a compensate another item they said no and kept giving me more lame coffees. Hispanic chick with red lips was making the lame coffees and decisions. The African American lady at the first window was really nice however and head great customer service and great energy so def 5 🌟 for her. Thankyou, the red lipstick chick. Get it right please and if not learn to compensate u wasted 40 mins of my time including writing this review.. Terrible service from her
Edgar Michaus
Worse one in the area.
Atmosphere: 1
Food: 4
Service: 1
jaden
The workers are good but there’s too much homeless people
Atmosphere: 5
Food: 5
Service: 5
Crystal Padgett
Thank you 🙏
Atmosphere: 5
Food: 5
Service: 5
robert myers
Very clean and well controlled atmosphere for being where it is with all the homeless and crowd.
Atmosphere: 5
Food: 3
Service: 5
Bernard Sands
I ordered the Double Quarter Pounder with Cheese and was genuinely surprised, it was hot, fresh, and delicious! This is the first time I’ve had a burger from McDonald’s that was actually hot, not just warm. Everything was made just right, and it came out fast and accurate.
The service was quick and efficient, and the food quality at this location really stood out compared to others. Fries were crisp, burger juicy, and the overall experience was smooth.
I’m not saying it’s the best burger I’ve ever had in my life, but for McDonald’s, this was easily the best I’ve had. Plus, the location is super convenient, right off the freeway so it’s perfect for a quick stop.
Highly recommend this spot if you're looking for hot, tasty fast food done right.
Atmosphere: 5
Food: 5
Service: 5
LONG BEACH 562
Good fast and friendly service
Atmosphere: 3
Food: 3
Service: 5
Raquel Alvarado
Restroom didn't have soap, restaurant smelled like 💩. Makes you wonder if the staff are properly handling the food 🤢. Staff was great, cleanliness not so much, experience felt gross.
I been to this place twice and both times I’ve gotten Very POOR service. And I been in line for EVER both times and it’s not even busy only two cars in front of me and no people inside !!! . Never been to a McDonald’s like this before. It’s sad and pathetic. Hire people with common sense !!
Atmosphere: 1
Food: 1
Service: 1
Ed V
Very slow process workers seem to not wanna work lazy workers here haves u waiting for a very long time don't come here they need new management
Service: 1
Jon Aser
Messed up my order that took forever to get. Security jus sitting there talking. Customer service is awful.
Atmosphere: 2
Food: 4
Service: 2
Kerry Fiona O'Driscoll
Fast friendly and clean!
Traveling With Welt
They accept EBT. On my way to work i made a quick stop here to get food. They weren't serving breakfast anymore so I decided to get two mcchickens with a medium strawberry banana smoothie instead. The smoothies just taste so fresh and good every time I purchase one. The service I received was good as well.
Food: 5
Service: 5
Recommended dishes: Big Mac, French Fries, Mcchicken, Oreo Mcflurry, Strawberry \u0026 Crème Pie
There has been times I have been in the front and employees will be walking back and forth working but don't acknowledge I'm standing in the front and no one comes and says we'll be right with you. There has been one incident where I was in the Drive-Thru I got my food and when I left 5 minutes after that I checked my order and I had the totally wrong Burger. I went back to the drive-thru and they told me they were closed and they could not do anything about it. Twice I did get the chicken strips and both times I asked for a four piece and I end up getting a three-piece. At those different times they did fix my order.
Atmosphere: 3
Food: 4
Service: 3
Service is sometimes very slow. Lots of disgruntled people here.
Disappointing service, they do not follow instruction. I wanted my coffee made a certain way.. Had to go back 3 times and at the end after wasting my work time wasting on drive thru total of almost 40 mins i just gave up.... They don't want to compensate either. They kept giving same coffee but each time was not what i asked for. Im a regular coffeedrinker acdonalds when im on the job and i have had no issues with any other mcd restaurants but this one... It was frustrating and loss of work time.. And when i asked for a compensate another item they said no and kept giving me more lame coffees. Hispanic chick with red lips was making the lame coffees and decisions. The African American lady at the first window was really nice however and head great customer service and great energy so def 5 🌟 for her. Thankyou, the red lipstick chick. Get it right please and if not learn to compensate u wasted 40 mins of my time including writing this review.. Terrible service from her
Worse one in the area.
Atmosphere: 1
Food: 4
Service: 1
The workers are good but there’s too much homeless people
Atmosphere: 5
Food: 5
Service: 5
Thank you 🙏
Atmosphere: 5
Food: 5
Service: 5
Very clean and well controlled atmosphere for being where it is with all the homeless and crowd.
Atmosphere: 5
Food: 3
Service: 5
I ordered the Double Quarter Pounder with Cheese and was genuinely surprised, it was hot, fresh, and delicious! This is the first time I’ve had a burger from McDonald’s that was actually hot, not just warm. Everything was made just right, and it came out fast and accurate.
The service was quick and efficient, and the food quality at this location really stood out compared to others. Fries were crisp, burger juicy, and the overall experience was smooth.
I’m not saying it’s the best burger I’ve ever had in my life, but for McDonald’s, this was easily the best I’ve had. Plus, the location is super convenient, right off the freeway so it’s perfect for a quick stop.
Highly recommend this spot if you're looking for hot, tasty fast food done right.
Atmosphere: 5
Food: 5
Service: 5
Good fast and friendly service
Atmosphere: 3
Food: 3
Service: 5
Restroom didn't have soap, restaurant smelled like 💩. Makes you wonder if the staff are properly handling the food 🤢. Staff was great, cleanliness not so much, experience felt gross.
Atmosphere: 1
Food: 1
Service: 5
Restaurantji Recommends
I been to this place twice and both times I’ve gotten Very POOR service. And I been in line for EVER both times and it’s not even busy only two cars in front of me and no people inside !!! . Never been to a McDonald’s like this before. It’s sad and pathetic. Hire people with common sense !!
Atmosphere: 1
Food: 1
Service: 1
Very slow process workers seem to not wanna work lazy workers here haves u waiting for a very long time don't come here they need new management
Service: 1
Messed up my order that took forever to get. Security jus sitting there talking. Customer service is awful.
Atmosphere: 2
Food: 4
Service: 2
Fast friendly and clean!
They accept EBT. On my way to work i made a quick stop here to get food. They weren't serving breakfast anymore so I decided to get two mcchickens with a medium strawberry banana smoothie instead. The smoothies just taste so fresh and good every time I purchase one. The service I received was good as well.
Food: 5
Service: 5
Recommended dishes: Big Mac, French Fries, Mcchicken, Oreo Mcflurry, Strawberry \u0026 Crème Pie
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