Winchell's Donut House

Excelente service

Atmosphere: 5

Food: 5

Service: 5

On Monday November 4th, 2024. An unknown White truck committed a hit & run injuring me and a child. I immediately contacted the manager at this location, who stated I would have to contact the corporate headquarters. I have called for a week, first person I spoke to stated they did not see the accident on camera with no date or time of the accident(first lie), the second person stated they will review the footage and contact me in a day or two(second lie). The third person stated the cameras do not record long(third lie). I have been in extreme pain and speaking to the Long Beach Police department who are pending a detective for my case. I have been coming to this location for a while now and I’m extremely disappointed in the inconsideration, lack of help and blatant disregard for a crime that was committed in front of this store. The driver got away because of this parking lot. I have asked for just the license plate. I do not need the footage. I will be expecting a call or text within 72 hours, please note that this case will soon be forwarded to a lawyer and LBPD. Please cooperate and have compassion.

Atmosphere: 1

Service: 1

Recommended dishes: Doughnut

Nothing to ask.
Everything good.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Doughnut, Muffin, Sugar Donuts

Donuts are disgusting taste like lard and hard.
Service is horrible.
Atmosphere, unsanitary inside and out.
Management, is no manager.
They don't deserve not even one star.

Recommended dishes: Doughnut

Terrible excuse for donuts ?
I'm crying ? as this isn't my father's Winchell's anymore!
Papa Dan

Atmosphere: 3

Food: 1

Service: 4

Bad service and they don't serve well, they are late and don't give the food on time

Atmosphere: 1

Food: 1

Service: 1

The workers are very slow, and do not pay attention, in addition to the fact that the prices are already very high.

Atmosphere: 2

Food: 3

Service: 1

Bad service and they don't take good care of you

Atmosphere: 1

Food: 1

Service: 1

We called to order a supreme melt bacon AVOCADO and the lady told me it will be ready in 5 min and I got there and a guy told me "they didn't make it because we don't have avocado". Went to Mc Donald's instead.

Sadly I ? say after supporting Winchell's for nearly 70 years!
Donut Quality is now terrible ?
Papa Dan

Atmosphere: 3

Food: 1

Service: 4

Winchells always comes in clutch. Donuts were fresh and cups filled all the way. The customer service here was disappointing. Elaine looks miserable working here and seemed bothered that more customers came in after me. Place could be a little cleaner, too.

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Doughnut

This place is slow to even acknowledge you're there waiting for customer service. Happy to have a donut shop in the area sad it's slow or no service.

Atmosphere: 1

Food: 5

As I grew up as a minor, I was raised in this neighborhood. There has always been an amazing donut ? shop here, but this place makes returning home feel even more special. My coffee, along was an amazing price donut, made with such care, and served like I'm family; really made my day feel amazing!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut, Cinnamon Twist, Sugar Donuts

Man! donuts got really expensive. I remember when they were 50 cents, now there $1.99 but there still bomb can complain about that

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Sausage Egg & Cheese Sandwich, Doughnut, Cinnamon Twist, Creme Horn, Xtreme Bacon Avocado, Chorizo Sandwich, Egg & Cheese Sandwich, Half Dozen Donuts

Delicious brought back so many memories from high school we use to have them in Texas where i grew up in the 80's ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut, Cinnamon Twist