I honestly did like the sushi train experience, it was very cute and all the families with kids loved it. But we had an allergen experience that really soured the dinner.
If you have nut allergies be careful of the sushi train!! They don’t mark or label anything that has nuts in it, or have any warning signs that their sushi may contain nuts.
Our server didn’t ask about allergens, nor did we think a sushi place would be where we’d worry about nuts in the rolls. My husband is allergic to nuts, and picked a plate that looked very similar to their caterpillar roll with avocado on top and eel in the middle. As soon as he bit into it he had a feeling so he immediately spit it out. When we brought this up to our server, he admonished my husband for not knowing better. He said “it’s clearly listed in the menu that we have walnut shrimp rolls and didn’t you feel it crunch when you bit into it?”
We get that it’s on the menu, hence why we didn’t order it. But none of the train plates are labeled nor is there a sign that says to look out for rolls on the train that may contain nuts. Beyond that, they comped the walnut train plate (the one my husband bit and spit out) and offered to pay for Benadryl from the Costco.
For us, this could’ve landed us in the hospital since no allergens are labeled or warned about. And the response from staff shows that they are not allergen conscious. So unfortunately, we won’t be coming back.
Atmosphere: 4
Food: 3
Service: 3
Sherry Dong
I ordered takeout. I like their sushi.
Atmosphere: 5
Food: 5
Service: 5
Mary V
The food is always so yummy with generous portions. Our go-to place for outstanding sushi.
Atmosphere: 5
Food: 5
Service: 5
Shepherd
Way overpriced for not-at-all good quality sushi
Atmosphere: 2
Food: 1
Service: 4
Cortney R.
Great food!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi, Miso Soup
Jen Dillinger
Our favorite sushi in the Bay Area! Especially amazing for gluten-free and vegetarian options.
Atmosphere: 5
Food: 5
Service: 5
Pearl
My favorite place in Los altos for sushi! Family owned, innovative maki rolls and high quality always with great service!
Atmosphere: 5
Food: 5
Service: 5
Gerri Bock
We love Sumo!
Atmosphere: 5
Food: 5
Service: 5
Ron Yeh
My kids loved it! We sat at the bar in front of the sushi train and they enjoyed picking out their favorite dishes. If you don’t see your favorite, you can ask the chefs behind the counter and they’ll prep one for you.
Order for pick up. Sushi rolls were very good. Fresh and I like the warm temperature of the rice around the sushi
Food: 5
Lucie Herold
Sumo is the absolute best. Best sushi, kindest staff. All around love them!
Fluffy April
The fish was flavorless and didn’t taste fresh. Shrimp tempura was soggy, and the rice wasn’t proper Japanese sushi rice. The Katsu Curry Don had a very stingy portion of pork (~3oz for a $22.95 bowl). We came here because of decent reviews and the nice location, but the food was far below expectations. Won’t be returning. Possibly the worst sushi restaurant in the peninsula area.
Nikolay Moroz
Great sushi train, friendly staff, good food.
Rajrupa Ghosh
Delicious sushi and the sushi train is a big hit with the kids. The hostess was very nice and fresh and gave us free ice-crean mochi because they had run out of mango ice cream that we had originally ordered. Will go back there again soon.
I honestly did like the sushi train experience, it was very cute and all the families with kids loved it. But we had an allergen experience that really soured the dinner.
If you have nut allergies be careful of the sushi train!! They don’t mark or label anything that has nuts in it, or have any warning signs that their sushi may contain nuts.
Our server didn’t ask about allergens, nor did we think a sushi place would be where we’d worry about nuts in the rolls. My husband is allergic to nuts, and picked a plate that looked very similar to their caterpillar roll with avocado on top and eel in the middle. As soon as he bit into it he had a feeling so he immediately spit it out. When we brought this up to our server, he admonished my husband for not knowing better. He said “it’s clearly listed in the menu that we have walnut shrimp rolls and didn’t you feel it crunch when you bit into it?”
We get that it’s on the menu, hence why we didn’t order it. But none of the train plates are labeled nor is there a sign that says to look out for rolls on the train that may contain nuts. Beyond that, they comped the walnut train plate (the one my husband bit and spit out) and offered to pay for Benadryl from the Costco.
For us, this could’ve landed us in the hospital since no allergens are labeled or warned about. And the response from staff shows that they are not allergen conscious. So unfortunately, we won’t be coming back.
Atmosphere: 4
Food: 3
Service: 3
I ordered takeout. I like their sushi.
Atmosphere: 5
Food: 5
Service: 5
The food is always so yummy with generous portions. Our go-to place for outstanding sushi.
Atmosphere: 5
Food: 5
Service: 5
Way overpriced for not-at-all good quality sushi
Atmosphere: 2
Food: 1
Service: 4
Great food!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi, Miso Soup
Our favorite sushi in the Bay Area! Especially amazing for gluten-free and vegetarian options.
Atmosphere: 5
Food: 5
Service: 5
My favorite place in Los altos for sushi! Family owned, innovative maki rolls and high quality always with great service!
Atmosphere: 5
Food: 5
Service: 5
We love Sumo!
Atmosphere: 5
Food: 5
Service: 5
My kids loved it! We sat at the bar in front of the sushi train and they enjoyed picking out their favorite dishes. If you don’t see your favorite, you can ask the chefs behind the counter and they’ll prep one for you.
Atmosphere: 5
Food: 5
Service: 5
All but the Dofu dish was great
Atmosphere: 1
Food: 4
Service: 4
Restaurantji Recommends
Order for pick up. Sushi rolls were very good. Fresh and I like the warm temperature of the rice around the sushi
Food: 5
Sumo is the absolute best. Best sushi, kindest staff. All around love them!
The fish was flavorless and didn’t taste fresh. Shrimp tempura was soggy, and the rice wasn’t proper Japanese sushi rice. The Katsu Curry Don had a very stingy portion of pork (~3oz for a $22.95 bowl). We came here because of decent reviews and the nice location, but the food was far below expectations. Won’t be returning. Possibly the worst sushi restaurant in the peninsula area.
Great sushi train, friendly staff, good food.
Delicious sushi and the sushi train is a big hit with the kids. The hostess was very nice and fresh and gave us free ice-crean mochi because they had run out of mango ice cream that we had originally ordered. Will go back there again soon.
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