Good burgers, very good service and a good restaurant, especially if you stay at the Sofitel hotel.
Atmosphere: 4
Food: 4
Service: 4
Me
Love it n the hookahhh and champagne
Atmosphere: 5
Food: 5
Service: 5
Benny Lei
One of the worst service I have ever experienced in my life. The service was horrible from the server to both managers I had encountered. By the way they don’t tell you about a 20% gratuity. I don’t mind giving a nice tip when the service is good. The managers response when I had explained that the server should not get 20% tip was I shouldn’t go if I can’t afford it. Also false advertisement on the shows which there was no shows.
Atmosphere: 1
Food: 1
Service: 1
LB20
Beautiful atmosphere, beautiful place, the menu is really small, not a lot of choices, the dishes are very small, and are ok not more than that. Nice place to party, but don't come hungry, we were still hungry when we left. Very expensive!
Benny
One of the worst service I have ever experienced in my life. The service was horrible from the server to both managers I had encountered. By the way they don't tell you about a 20% gratuity. I don't mind giving a nice tip when the service is good. The managers response when I had explained that the server should not get 20% tip was I shouldn't go if I can't afford it. Also false advertisement on the shows which there was no shows.
Archie
The lounge had a cool vibe and they had a good DJ. The food was average. The service was pretty bad and the reason for my low rating. We got the drink menu and noticed it was different from what we saw online. The waitress did not let us order cocktails or a glass of whiskey. She mentioned that we were only allowed to order bottle service or pitchers even though the table next to us had cocktails on their table. This was very inconvenient as I wanted to order a glass of whiskey on the rocks and was forced to order a pitcher of a mixed drink that I didn't care for. Later in the night I asked my waitress if we had met our minimum spend and she said we already did. When I got the check I noticed that they charged us for an item that we never ordered, never received and wasn't even on the menu. I asked them to remove it and the waitress declined and said if they removed it we would not meet our minimum spend. I asked for a dessert menu so I can order something and meet our minimum spend but she said the kitchen was already closed and they can't do anything about it. She essentially wanted us to pay for the item we never received just so we can meet our minimum without offering us an option to order more. I had asked her earlier if we met the minimum specifically to know if we need to order more food or not. On top of that, they added a 20% gratuity for a table of 2 people that was not mentioned anywhere when I booked the reservation or on the menu. I asked for a manager to get this sorted out. The manager tried explaining to me that since the pandemic every restaurant adds gratuity to their bills. I have been to tons of restaurants over the past few years and have not seen restaurants charge gratuity for a small party of 2. Eventually they brought over a fruit plate for us to meet our minimum spend and removed the gratuity. Overall, I would probably not come here again. The place had a cool ambience which we enjoyed and is the only reason I didn't give 1 Star.
Cosette DeMille
Love it n the hookahhh and
Atmosphere: 5
Food: 5
Service: 5
Ambiance was nice and music was fun. Bench seats were not comfortable for tall ish people 5'8”, my knees hit the table. Food was good but portions were way too small for the price. We were asked to leave after 2 hours. We spent $350 and thought that policy was not appropriate. We won't be going back.
It's a nice hangout vibe. It's dark but in a good way. House Music playing all night. Tapas style food portions. Not a lot of options for dessert. But overall a cool vibe, nice girls night out or second date vibe.
ShontinaK
I had such an amazing experience!! I didn't realize I had been there before for a red carpet event. First time there for their Friday night belly and fire dances with a DJ! It was all good vibes and a great way to bring in my birthday! The small bites, hookah, DJ, belly dances and staff were impeccable!!! I will be back! We had such an amazing experience.
Honestly I enjoyed the vibes and music. However, the service was not that great as most of the time we were ignored. We had an issue with one bodyguard who accused us of taking picture of his celebrities who I didn't even know had he not told me. He got even more upset when I said I've never heard of them nor I am interested in this celebrity culture. I'm not from LA so I really don't care. Plus I never filmed them nor were they in my videos! When I spoke to one of waitresses that I was told taking pictures were not allowed she told me no it wasn't as everyone was taking pictures and videos and dancing. The bodyguard came up again in front the waitress and started shouting at us and threatening us. The waitresses just stood there and did nothing. They honestly looked worried. Eventually he backed down and went back to his clients. The situation made us uncomfortable as he kept on looking at us even though we didn't do anything wrong. I know it's not the restaurant fault this happened but there should be a protocol where if there is some issues with filming or if someone ‘famous' felt someone took a picture of them then a waiter should be informed about the situation and then the waitress/waiter should approach the person and ask to delete pictures or not take any videos of their famous clients. The bodyguard should never be allowed to approach other peoples table as they are very intimadating and rude. Plus one of the waitresses accused me of shouting at her when I disputed the bill as it was very loud I had to speak in a loud voice! No one shouted nor was I angry. Overall, the restaurant had a nice theme and fun vibes but the experience was ruined by the mediocre service and crazy bodyguard (who is not affiliated by the restaurant).
sealanna semprit
The ambience, food, and service is top tier. The music the Dj was playing had me on the dance floor all night. Still thinking about the tuna tartare and ribeye skewers I ordered. I will most definitely be going back. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Maria Iglesias
I came here around 11pm to celebrate my friend's birthday. We ordered bottle service and they literally provided a show with it! I absolutely love the vibes here and the music was top notched. Will definitely be back here
Atmosphere: 5
Food: 5
Service: 5
Mango Square LLC
Amazing, amazing, amazing! I have no words other than "amazing"! ---From the staff, the atmosphere, the dancers, the music, the food--the list goes on. Thank you AYA for an incredible experience for me and my team ! And thank you Kim for helping me coordinating this little gathering. It will truly be a memorable Christmas gathering we will all remember!
Atmosphere: 5
Food: 5
Service: 5
river bleu
celebrated my moms birthday at aya and she had the best time love this place they have great food and just a perfect spot for celebrations and dinner in general the vibe is so pretty if feels like you are in tulum but you don’t have to take the flight lol one of my fav spots to go to for sure their hamachi is amazing also!!
Good burgers, very good service and a good restaurant, especially if you stay at the Sofitel hotel.
Atmosphere: 4
Food: 4
Service: 4
Love it n the hookahhh and champagne
Atmosphere: 5
Food: 5
Service: 5
One of the worst service I have ever experienced in my life. The service was horrible from the server to both managers I had encountered. By the way they don’t tell you about a 20% gratuity. I don’t mind giving a nice tip when the service is good. The managers response when I had explained that the server should not get 20% tip was I shouldn’t go if I can’t afford it. Also false advertisement on the shows which there was no shows.
Atmosphere: 1
Food: 1
Service: 1
Beautiful atmosphere, beautiful place, the menu is really small, not a lot of choices, the dishes are very small, and are ok not more than that. Nice place to party, but don't come hungry, we were still hungry when we left. Very expensive!
One of the worst service I have ever experienced in my life. The service was horrible from the server to both managers I had encountered. By the way they don't tell you about a 20% gratuity. I don't mind giving a nice tip when the service is good. The managers response when I had explained that the server should not get 20% tip was I shouldn't go if I can't afford it. Also false advertisement on the shows which there was no shows.
The lounge had a cool vibe and they had a good DJ. The food was average. The service was pretty bad and the reason for my low rating. We got the drink menu and noticed it was different from what we saw online. The waitress did not let us order cocktails or a glass of whiskey. She mentioned that we were only allowed to order bottle service or pitchers even though the table next to us had cocktails on their table. This was very inconvenient as I wanted to order a glass of whiskey on the rocks and was forced to order a pitcher of a mixed drink that I didn't care for. Later in the night I asked my waitress if we had met our minimum spend and she said we already did. When I got the check I noticed that they charged us for an item that we never ordered, never received and wasn't even on the menu. I asked them to remove it and the waitress declined and said if they removed it we would not meet our minimum spend. I asked for a dessert menu so I can order something and meet our minimum spend but she said the kitchen was already closed and they can't do anything about it. She essentially wanted us to pay for the item we never received just so we can meet our minimum without offering us an option to order more. I had asked her earlier if we met the minimum specifically to know if we need to order more food or not. On top of that, they added a 20% gratuity for a table of 2 people that was not mentioned anywhere when I booked the reservation or on the menu. I asked for a manager to get this sorted out. The manager tried explaining to me that since the pandemic every restaurant adds gratuity to their bills. I have been to tons of restaurants over the past few years and have not seen restaurants charge gratuity for a small party of 2. Eventually they brought over a fruit plate for us to meet our minimum spend and removed the gratuity. Overall, I would probably not come here again. The place had a cool ambience which we enjoyed and is the only reason I didn't give 1 Star.
Love it n the hookahhh and
Atmosphere: 5
Food: 5
Service: 5
Ambiance was nice and music was fun. Bench seats were not comfortable for tall ish people 5'8”, my knees hit the table. Food was good but portions were way too small for the price. We were asked to leave after 2 hours. We spent $350 and thought that policy was not appropriate. We won't be going back.
It's a nice hangout vibe. It's dark but in a good way. House Music playing all night. Tapas style food portions. Not a lot of options for dessert. But overall a cool vibe, nice girls night out or second date vibe.
I had such an amazing experience!! I didn't realize I had been there before for a red carpet event. First time there for their Friday night belly and fire dances with a DJ! It was all good vibes and a great way to bring in my birthday! The small bites, hookah, DJ, belly dances and staff were impeccable!!! I will be back! We had such an amazing experience.
Restaurantji Recommends
Honestly I enjoyed the vibes and music. However, the service was not that great as most of the time we were ignored. We had an issue with one bodyguard who accused us of taking picture of his celebrities who I didn't even know had he not told me. He got even more upset when I said I've never heard of them nor I am interested in this celebrity culture. I'm not from LA so I really don't care. Plus I never filmed them nor were they in my videos! When I spoke to one of waitresses that I was told taking pictures were not allowed she told me no it wasn't as everyone was taking pictures and videos and dancing. The bodyguard came up again in front the waitress and started shouting at us and threatening us. The waitresses just stood there and did nothing. They honestly looked worried. Eventually he backed down and went back to his clients. The situation made us uncomfortable as he kept on looking at us even though we didn't do anything wrong. I know it's not the restaurant fault this happened but there should be a protocol where if there is some issues with filming or if someone ‘famous' felt someone took a picture of them then a waiter should be informed about the situation and then the waitress/waiter should approach the person and ask to delete pictures or not take any videos of their famous clients. The bodyguard should never be allowed to approach other peoples table as they are very intimadating and rude. Plus one of the waitresses accused me of shouting at her when I disputed the bill as it was very loud I had to speak in a loud voice! No one shouted nor was I angry. Overall, the restaurant had a nice theme and fun vibes but the experience was ruined by the mediocre service and crazy bodyguard (who is not affiliated by the restaurant).
The ambience, food, and service is top tier. The music the Dj was playing had me on the dance floor all night. Still thinking about the tuna tartare and ribeye skewers I ordered. I will most definitely be going back. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
I came here around 11pm to celebrate my friend's birthday. We ordered bottle service and they literally provided a show with it! I absolutely love the vibes here and the music was top notched. Will definitely be back here
Atmosphere: 5
Food: 5
Service: 5
Amazing, amazing, amazing! I have no words other than "amazing"! ---From the staff, the atmosphere, the dancers, the music, the food--the list goes on. Thank you AYA for an incredible experience for me and my team ! And thank you Kim for helping me coordinating this little gathering. It will truly be a memorable Christmas gathering we will all remember!
Atmosphere: 5
Food: 5
Service: 5
celebrated my moms birthday at aya and she had the best time love this place they have great food and just a perfect spot for celebrations and dinner in general the vibe is so pretty if feels like you are in tulum but you don’t have to take the flight lol one of my fav spots to go to for sure their hamachi is amazing also!!
Atmosphere: 5
Food: 5
Service: 5
Loading...