Capital One Café

Walked past 6 coffee places to come here wait in line to order to find out theres only regular milk no soyborboat or almond lol. Dam. Even my cooler in my car always has soymilk and ice in it.

Atmosphere: 4

Food: 1

Service: 2

I'm currently trying to calm myself down due to the treatment I received here at this location. Racial profiling has gotten much better in this country over the years, but it's still going strong at these Capitol One Cafes. Literally watching fair skinned guest be treated respectfully and like humans. While myself being treated like a homeless off the street. I have to be wearing a suit and tie in order for them to treat me as they treat other races. I am a Capital One checking account and credit card holder.
I do understand that your locations are located in area with a high volume of homelessness, but the employees at your locations should be trained better to differentiate homeless persons from actual consumers. NOT using race as a deciding factor.

Atmosphere: 1

Service: 1

What an incredibly novel concept. I love that I can come in to handle business while being pampered in a leisurely fashion. Why aren’t more banks doing this? And a special thank you to Mongar F… every time I come in he goes out of his way to make sure I leave better than I entered. What an asset to the company. Do yourself a favor and clone him. I’d give more stars if I could. Bravo.

Atmosphere: 5

Food: 5

Service: 5

Super clean, super nice staff. I came here to use the wifi and get a coffee. I don’t have a capital one card so I didn’t get a discount, but they offered me a free sugar cookie. I love that there are outlets everywhere as well as a place to have your purse at the sit down bar. I walked here, I wouldn’t recommend driving here as parking is unpredictable. Really nice place to hang out for a morning pick me up. It’s also really quiet, you’re able to hold a conversation with someone.

Atmosphere: 5

Food: 5

Service: 5

Called and can’t even go in for a physical cash payment on a loan

Great remodel !!! Glad we could help

Used to work for Capital One Café and I love this brand, and I know they offer free money coaching sessions. However, when I finally booked one online, I didn’t receive a virtual meeting link :/

Atmosphere: 5

Food: 5

Service: 2

I usually come here every now and then because it’s convenient and the discount off for cardholders - but an employee decided to tell me to wait until you finish setting your outside furniture while they were opening the doors at 7:03am moving thing out to the patio…maybe your team should set the patio gear 5 mins before the doors ACTUALLY open - 7am is service time so get it TOGETHER! ??

Super inconvenient parking especially if you’re in a hurry and it’s your first time dealing with the new parking setup. To begin with all three Capital One cafes near me have inconvenient parking. In this one you can no longer pay directly with a card. In this one you need to take a pic of one of those annoying little images and you’ll be able to pay. It’s confusing if you are unaware what is going on. I paid $6 for the short time I took to use the atm. Capital one validates by the way. Still i didn’t worry about that because I was expecting to pay with a card. The attendants told me to pay virtually. I’m not sure if they could have taken my card because they didn’t offer to do it. Cone very prepared or you’ll leave very annoyed.

50% off coffee for Capital One cardholders is hard to resist! The coffee has been good, and I enjoy the summer special of the Valencia Shakerato with orange flavor.

The staff are always friendly and ready to help, and the environment is pleasant. It's extremely easy to withdraw cash even if you didn't bring your debit card, you can use your mobile app to withdraw up to $200 by clicking into your checking account, finding the get cash without a card feature to schedule a withdrawal and subsequently scanning the QR code on the ATM screen.

This place has been a huge lifesaver as a DTLA resident when internet outages happen all too frequently as well.

Atmosphere: 5

Food: 5

Service: 5

For restroom bank-related cafe, expensive

Atmosphere: 4

Food: 4

Service: 4

Highly recommended

Atmosphere: 5

Food: 5

Service: 5

I stopped by but I didn’t have my Capital one card and was told it’s half off with the physical card. I ordered the Honey Lavender Latte with almond milk, less sweet and it was a phenomenal coffee. Solid flavor and perfect temperature. I’d definitely get this again.

Shoutout to Moe, solid customer service with a smile, very helpful and what makes this spot a solid cafe.

Parking is limited to street and I’d definitely come back again for their other coffee/snack items.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Drip Coffee

Richard Was a great help I didn't know it was actually a place to bank came in with login issues because of a new phone and they took care of me quick with the best service

The cafe only has 1 ATM. Many tables and chairs. About 7 workers hanging out ready to help. Yet only 1 atm. Would be nice if there were at least 2 or 3 atm machines inside the cafe.The 2 additional atms are on the other side of the building which are 24 hours. But yeah more ATM machines inside the cafe so that customers can bank more instead of hang out more.

Atmosphere: 2