The cashier was extremely helpful and friendly! I was her first order of the Blueberry Coldbrew with Oatmilk and she made it perfectly!
Atmosphere: 5
Food: 5
Service: 5
Kelly Tillman
Parking is an issue
Atmosphere: 4
Food: 4
Service: 4
Luna Mehr
This place sucks I ordered a cookie butter cloud latte and they put literally waffle cone pieces as the topping instead of the cookie topping… I asked for a whole refund cause that ain’t it…. I ended up going to Washington and San Pedro and got the cookie crumble as a topping the workers are careless at the Downtown la location
Sandra
smells really bad... it stinks. and trash all over.
Atmosphere: 1
Food: 1
Service: 1
Cs E
As a European, I couldn’t help but notice the coffee had a strange aftertaste (like washing-up liquid). Doughnuts tasted ok. The service was okay, but the place itself felt off. Large handwritten signs saying ‘No toilet’ were quite off-putting. :D
Atmosphere: 2
Food: 2
Service: 3
Jessica Varghese
Leila was awesome! She was really sweet and kind and had incredible customer service skills. . Food was great as always. This is our go to spot on the weekend for a little coffee date.
Atmosphere: 5
Food: 5
Service: 5
Lupe
Love Dunkin' ❤️
Atmosphere: 5
Food: 5
Service: 5
Ricardo “Ricky” Martinez
I tried Dunkin Donuts for the first time!!! I purchased a med Pumpkin Spice Signature Latte, Kreme Delight, chocolate frosted with sprinkles, and French Cruller donuts. One drink, three donuts. The Pumpkin Spice Signature Latte was GOOD. The meal was sugary. I enjoy sugar so the meal was satisfying. Coffee and donuts here in the morning can wake you up. I recommend you ask what coffees and donuts are popular.
Atmosphere: 5
Food: 4
Service: 5
Raphael Bouchard
This location puts the star in one star. The staff was crushing it, tons of people waiting for their orders and they cranked out orders as fast as they could, but good lord Dunkin needs to hire more people or staff more on the weekend. Took 32 minutes to get 2 coffees.
Stay away! Terrible customer service... Ordered a Donut. Gave a bite, and I immediately realized I don't like it since it tasted odd. Asked for a replacement. Rude guy came and said no. I asked for a refund instead. He said no. Asked for the manager. He goes: "I am the one. I am the boss here. I can do whatever I want here..." I obviously did not return there after that incident, and very likely never will...
Paul Alan
The worst experience I've ever had at a Dunkin donuts was at this one. People headed me in line were complaining about things. I don't know what exactly my drink took forever for them to make. I was expecting the person I paid to make my drink and hand it to me right after I paid. I wasn't expecting for them to take 25 minutes to make a coffee. While I was waiting for my drink, they had made quite a number of orders called out names of people that weren't even there. So they were making orders for people that weren't even in the store ahead of me and I was there so I waited longer for no reason. That in my opinion is definitely messed up and needs to be fixed. I don't like the attitude the manager at this place had either. He could tell that I was complaining about stuff. He could tell other people we're complaining about stuff and he didn't apologize for anything. He didn't act like he was in the wrong in any way. I would definitely say pass on this establishment. I know there's not that many Dunkin donuts in Los Angeles, but this is definitely a pass. Don't go to this specific Dunkin donuts I got a coffee colada blue raspberry and I'm a drink. It said three pumps of syrup. So basically my drink is ice and three pumps of sips cost six bucks for that and it was a terrible drink and the service was absolutely atrocious
Atmosphere: 1
Food: 1
Service: 1
Ivan Vanegas
This placed is insanely understaffed . There are only 3-4 people workers when it should be 5-6 . The workers are nice but can only work so fast . If you’re gonna have 3-4 people working then you shouldn’t be taking online orders as well . Management needs to stop being cheap & stop letting this restaurant be understaffed . Waiting 25 minutes for coffee & a bagel is outrageous.
Atmosphere: 1
Food: 4
Service: 2
Alexander Mejia
First of all I Looovee dunkin. I mean like who isn't obsessed over a MD ice coffee. However this location is so sad. They charbroiled my sourdough to death and counted the hashbrowns. What world do we live in where cold greasy food is burnt. Please as least be nice- service is average.
The cashier was extremely helpful and friendly! I was her first order of the Blueberry Coldbrew with Oatmilk and she made it perfectly!
Atmosphere: 5
Food: 5
Service: 5
Parking is an issue
Atmosphere: 4
Food: 4
Service: 4
This place sucks I ordered a cookie butter cloud latte and they put literally waffle cone pieces as the topping instead of the cookie topping… I asked for a whole refund cause that ain’t it…. I ended up going to Washington and San Pedro and got the cookie crumble as a topping the workers are careless at the Downtown la location
smells really bad... it stinks. and trash all over.
Atmosphere: 1
Food: 1
Service: 1
As a European, I couldn’t help but notice the coffee had a strange aftertaste (like washing-up liquid). Doughnuts tasted ok. The service was okay, but the place itself felt off. Large handwritten signs saying ‘No toilet’ were quite off-putting. :D
Atmosphere: 2
Food: 2
Service: 3
Leila was awesome! She was really sweet and kind and had incredible customer service skills. . Food was great as always. This is our go to spot on the weekend for a little coffee date.
Atmosphere: 5
Food: 5
Service: 5
Love Dunkin' ❤️
Atmosphere: 5
Food: 5
Service: 5
I tried Dunkin Donuts for the first time!!! I purchased a med Pumpkin Spice Signature Latte, Kreme Delight, chocolate frosted with sprinkles, and French Cruller donuts. One drink, three donuts. The Pumpkin Spice Signature Latte was GOOD. The meal was sugary. I enjoy sugar so the meal was satisfying. Coffee and donuts here in the morning can wake you up. I recommend you ask what coffees and donuts are popular.
Atmosphere: 5
Food: 4
Service: 5
This location puts the star in one star. The staff was crushing it, tons of people waiting for their orders and they cranked out orders as fast as they could, but good lord Dunkin needs to hire more people or staff more on the weekend. Took 32 minutes to get 2 coffees.
Food was cold.
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
Stay away! Terrible customer service... Ordered a Donut. Gave a bite, and I immediately realized I don't like it since it tasted odd. Asked for a replacement. Rude guy came and said no. I asked for a refund instead. He said no. Asked for the manager. He goes: "I am the one. I am the boss here. I can do whatever I want here..." I obviously did not return there after that incident, and very likely never will...
The worst experience I've ever had at a Dunkin donuts was at this one. People headed me in line were complaining about things. I don't know what exactly my drink took forever for them to make. I was expecting the person I paid to make my drink and hand it to me right after I paid. I wasn't expecting for them to take 25 minutes to make a coffee. While I was waiting for my drink, they had made quite a number of orders called out names of people that weren't even there. So they were making orders for people that weren't even in the store ahead of me and I was there so I waited longer for no reason. That in my opinion is definitely messed up and needs to be fixed. I don't like the attitude the manager at this place had either. He could tell that I was complaining about stuff. He could tell other people we're complaining about stuff and he didn't apologize for anything. He didn't act like he was in the wrong in any way. I would definitely say pass on this establishment. I know there's not that many Dunkin donuts in Los Angeles, but this is definitely a pass. Don't go to this specific Dunkin donuts I got a coffee colada blue raspberry and I'm a drink. It said three pumps of syrup. So basically my drink is ice and three pumps of sips cost six bucks for that and it was a terrible drink and the service was absolutely atrocious
Atmosphere: 1
Food: 1
Service: 1
This placed is insanely understaffed . There are only 3-4 people workers when it should be 5-6 . The workers are nice but can only work so fast . If you’re gonna have 3-4 people working then you shouldn’t be taking online orders as well . Management needs to stop being cheap & stop letting this restaurant be understaffed . Waiting 25 minutes for coffee & a bagel is outrageous.
Atmosphere: 1
Food: 4
Service: 2
First of all I Looovee dunkin. I mean like who isn't obsessed over a MD ice coffee. However this location is so sad. They charbroiled my sourdough to death and counted the hashbrowns. What world do we live in where cold greasy food is burnt. Please as least be nice- service is average.
Atmosphere: 1
Food: 1
Service: 1
Great experience!!
Atmosphere: 5
Food: 5
Service: 5
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