A great place for People who love Mexican food. They were very friendly and our order came very fast. The chicken burrito is amazing!! A lot of fresh ingredients. I recommend!!
Atmosphere: 4
Food: 5
Service: 5
Miyagi Fpv
Food was great
Food: 5
Service: 5
Darrell R
You get your food fast and hot, that matters to me a great deal.
Atmosphere: 5
Food: 3
Service: 5
Brittany
This is a great El Pollo Loco location. It has a drive thru. It's always fast and the food is always good. The employees are also very competent and nice.
Food: 5
Service: 5
Edy Flores
Martha, excellent service...
Atmosphere: 5
Food: 5
Service: 5
Matthew Broatch
I used to come here primarily for the delicious tropical iced tea they had. Last 2 visits it's been replaced with some low-quality crap from the soda fountain, probably Fuze. Unfortunate but the downgrade is the difference between me going once a week and once every couple months.
Edit: Poor accessibility. Doesn't take drive-thru app orders. When I tried, was asked to go inside. Ultimately accommodated me but it was awkward.
Atmosphere: 2
Food: 4
Service: 2
Jovanna Anderson
There was hair in my food. And management said it was mine but my hair is long that hair short and black my hair color at the time was dye auburn ?
Atmosphere: 1
Food: 1
Service: 1
Chris K
Food was decent drive thru staff had an attitude
Atmosphere: 5
Food: 4
Service: 3
Ruth Morales
Excellent place, my favorite, enjoy my dinner thanks to the staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Asado
Omar Rivas
I come very often to this pollo loco location because it has excellent customer service. On occasions the general manager Mariah, and everything has been excellent. I ask for my food well done, and juicy and they always do it that way. I haven’t tried a chicken this good in any other pollo loco location
Had to go through drive thru to get a pick order, lady asked me to pay when I had already done so through the app. Assumed my order was finished so had to ask for my included drink. Forgot my side of chips that were not part of the meal. Did not include napkins or Utensils that were asked for through the app. Chicken burrito was okay. 3 piece chicken was good, sides were dry and hard.
Atmosphere: 1
Food: 2
Service: 1
Hugo Osuna
The place smells like clogged plumbing, prices goes higher at the same time food portions goes smaller, from one day to another, Im taking pics to food and menu prices for comparisson
Parking: Huge parking on a few customers shopping center
Atmosphere: 3
Food: 3
Service: 3
Jake Serrano
very friendly environment and service is top tier, the food is always prepared good. all employees are very happy
Atmosphere: 5
Food: 5
Service: 5
David Mun
great staff gg
Atmosphere: 5
Food: 5
Service: 5
Devin Broussard
Bad service, food didn't taste as good as other locations, and they forgot to give napkins and straws.
A great place for People who love Mexican food. They were very friendly and our order came very fast. The chicken burrito is amazing!! A lot of fresh ingredients. I recommend!!
Atmosphere: 4
Food: 5
Service: 5
Food was great
Food: 5
Service: 5
You get your food fast and hot, that matters to me a great deal.
Atmosphere: 5
Food: 3
Service: 5
This is a great El Pollo Loco location. It has a drive thru. It's always fast and the food is always good. The employees are also very competent and nice.
Food: 5
Service: 5
Martha, excellent service...
Atmosphere: 5
Food: 5
Service: 5
I used to come here primarily for the delicious tropical iced tea they had. Last 2 visits it's been replaced with some low-quality crap from the soda fountain, probably Fuze. Unfortunate but the downgrade is the difference between me going once a week and once every couple months.
Edit: Poor accessibility. Doesn't take drive-thru app orders. When I tried, was asked to go inside. Ultimately accommodated me but it was awkward.
Atmosphere: 2
Food: 4
Service: 2
There was hair in my food. And management said it was mine but my hair is long that hair short and black my hair color at the time was dye auburn ?
Atmosphere: 1
Food: 1
Service: 1
Food was decent drive thru staff had an attitude
Atmosphere: 5
Food: 4
Service: 3
Excellent place, my favorite, enjoy my dinner thanks to the staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Asado
I come very often to this pollo loco location because it has excellent customer service. On occasions the general manager Mariah, and everything has been excellent. I ask for my food well done, and juicy and they always do it that way. I haven’t tried a chicken this good in any other pollo loco location
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Had to go through drive thru to get a pick order, lady asked me to pay when I had already done so through the app. Assumed my order was finished so had to ask for my included drink. Forgot my side of chips that were not part of the meal. Did not include napkins or Utensils that were asked for through the app. Chicken burrito was okay. 3 piece chicken was good, sides were dry and hard.
Atmosphere: 1
Food: 2
Service: 1
The place smells like clogged plumbing, prices goes higher at the same time food portions goes smaller, from one day to another, Im taking pics to food and menu prices for comparisson
Parking: Huge parking on a few customers shopping center
Atmosphere: 3
Food: 3
Service: 3
very friendly environment and service is top tier, the food is always prepared good. all employees are very happy
Atmosphere: 5
Food: 5
Service: 5
great staff gg
Atmosphere: 5
Food: 5
Service: 5
Bad service, food didn't taste as good as other locations, and they forgot to give napkins and straws.
Atmosphere: 3
Food: 2
Service: 1
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