El Pollo Loco
$ • Mexican, Fast Food, Chicken Shop
Hours:
3070 N San Fernando Rd, Los Angeles
(323) 256-1938
About El Pollo Loco
Customers' Favorites
El Pollo Loco Reviews
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i dont recall the exact date or time that i went. But i called the same day right after i left the location the customer service number provided and i provided her with time, date, location everything to the rep. iT HAS BEEN MORE THEN A MONTH but service was sooo bad that i had to write a review. service was horrible there were no salsas, except for guacamole one. and you werent told until you got your order. And if you requested more then one or two, they would roll their...read full review
Came Here today helped specifically by Consuelo who took forever to bring food and provide appropriate feedback to customer feedback at drive thru. Also she had attitude for a customer waiting about 20 - 25 mins at the drive thru when there were only about 2 - 3 cars ahead. I asked upon receipt of food if the Creamy Cilantro was in the bag which I DIDn'T SEE and she reassured me that it was in the bad, I then proceeded to ask for additional green salsa and she said it was in...read full review
Menu
Hours
| Monday | 9:30AM - 11PM |
| Tuesday | 9:30AM - 11PM |
| Wednesday | 9:30AM - 11PM |
| Thursday | 9:30AM - 11PM |
| Friday | 9:30AM - 11PM |
| Saturday | 9:30AM - 11PM |
| Sunday | 9:30AM - 11PM |
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El Pollo Loco offers a consistently excellent dining experience with a hardworking and friendly staff. The establishment is well-maintained, providing an inviting atmosphere. Customers can enjoy a variety of delicious Mexican-inspired dishes, including the classic 8-piece chicken and the popular chicken avocado burrito. While the music volume may be a concern for some, the restaurant's commitment to customer satisfaction is evident in the polite and helpful service provided by employees like Mario. Overall, El Pollo Loco is a great spot for a satisfying meal, offering a taste of traditional fast food Mexican cuisine.