El Pollo Loco

11870 Santa Monica Blvd, Los Angeles
(310) 820-7924

Recent Reviews

Dmitriy Vi

The quesadilla I ordered actually was cold to touch and dry inside. What's the point of coming here if you guys can't even get something this simple right?

Atmosphere: 3

Service: 3

Daisy Gonzalez

Only problem. It's a little busy here

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Pollo Bowl

Geniric striker Tony

Good service

Atmosphere: 4

Food: 5

Service: 5

Beezy Bee F

Horrible customer service here and not very clean. Said no leg lovers with full grill of chicken. Really? You don’t say. No legs at all!!! Guess only certain lottery winners for legs get to order.

Atmosphere: 1

Food: 3

Service: 1

Daniel Foley

I don’t think you could hire a less caring staff than this place. Dirty as hell too.

Atmosphere: 1

Food: 1

Service: 1

Ahman Hicks

I mean...It's El Pollo Loco. What do you want? The chicken is good, and the rest is an acceptable stand-in, when actual Mexican food is not an option.

Atmosphere: 3

Food: 3

Service: 3

Mario Vargas

Parking: Es una plaza con varios negocios frente a cada negocio te puedes estacionar solo media hora y hay un estacionamiento sin restricción de horarioKid-friendliness: Tienen platos para niños y hay suficientes mesas

Atmosphere: 5

Food: 5

Service: 5

Jose F. Estrada

Place smells, customer service is poor and they don’t sell kitchen per the cashiers comments. The dining area is dirty manager looks like homeless and the personal are not presentable like gang members. Was even scary to try to make a complaint. Never come back here.

Atmosphere: 1

Food: 1

Service: 1

Earnestine Hill

Poor customer service.

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Guacamole, Tortillas, Pollo Bowl, 3pc Fire-Grilled Chicken Meal

Ines Nicolas

Good service.

Atmosphere: 5

Food: 5

Service: 5

Enzo Benavides

Rich roast chicken good

Atmosphere: 4

Food: 4

Service: 4

Eduardo De La Cruz

Needs more organization, cashiers are

Atmosphere: 3

Food: 3

Service: 3

Annette Sanchez

Will be coming here again.

Atmosphere: 5

Food: 5

Service: 5

ROSLYN JOHNSON

Worst Ever! I asked for 2 piece thigh and was told No. They claimed not to have enough and instead gave me the tiniest dried out drumstick. It's dirty and the employee attitudes are horrible.

Atmosphere: 1

Food: 1

Service: 1

D' Son Sabor Band (Los Angeles)

Avocado chili just a little bit in the container. I got tortillas cold the drinks nothing taste right sorry but I go to every pollo loco in Los Angeles and this is not the good

Atmosphere: 3

Food: 3

Service: 5

Load More