El Pollo Loco started in Mexico, crazy huh? I suggest you try the chicken, pinto beans, rice, and flour tortillas. It tastes like a plate you get at a Mexican bbq. I ordered the 4pc half chicken meal combo meal. It had 4 pcs of chicken, small rice, small pinto beans, 4 flour tortillas, and a regular drink. Also, i bought one churro and got a minute-maid mango lime aguas fresca as my drink. I loved the beans it tasted Mexican and how my mom makes them. Also, the rice was cooked well and had a good taste. I enjoyed the chicken, it was good. The churro wasn't bad either.
Atmosphere: 5
Food: 4
Service: 5
Daniel Alvarez
This Pollo loco got a Lot Better within the last 2 Years Great Workers, Food and Service🙏💯💯
Atmosphere: 5
Food: 5
Service: 5
Ramon Cortez
Personnel in this location is beyond amazing. Thanks Pollo Loco
Atmosphere: 5
Food: 5
Service: 5
Norma Benitez
Make sure to read the small print on those coupons they're giving out. I had to literally take a picture and show them that what they said was wrong and not stated on the actual coupon. Told them I would contact corporate because that would be considered false advertising. She then told me that the coupons were NOT printed by corporate but by the OWNER or this location. Lucky for my im bilingual. Unlucky for me, because who knows what they did to my food order. Also waited an additional time, although I prefer ordered on line a simple bean and rice burrito. Next time ill go the location by my home, instead of coming here, I'd rather re-heat my meal. Ive been coming to this location for yrs. Since the sbarro was next door, never had an issue until today.
Atmosphere: 1
Food: 1
Service: 1
Leeann Navarro
Ty David, glad we got to work together!
Dwayne Taylor
The food is great but the dining area is dirty and smells bad. Transients are constantly coming in and out the restaurant. Sometimes they just sit in the dining area without ordering anything. They go thru the trash cans to get used cups. Then they go to the soda machine with a dirty cup and steal sodas. Do yourself a favor and clean your dining area up. Please keep the transients out!!!!
Atmosphere: 1
Food: 5
Service: 5
Reina Hernandez
I ordered one thing and they gave me sumthing totally different
Atmosphere: 4
Food: 5
Service: 2
Kevin Winn
Delicious 🤤
Atmosphere: 4
Food: 4
Service: 4
Joe Valentin
It's just chicken
Atmosphere: 5
Food: 5
Service: 5
Marcel S
This place was honestly one of the dirtiest spots I’ve ever been to. Everything reeked of urine, and there was trash everywhere. The level of cleanliness was completely unacceptable.
On the positive side, the young staff members were very polite and genuinely tried their best, and I was surprised by how fresh and tasty the food actually was — way better than you’d expect from such a rundown location.
But overall, the filth and the smell completely ruined the experience. No matter how decent the food was, I wouldn’t come back.
The food was great, but the place wasn’t hygienic, so we asked for our order to go.
Atmosphere: 1
Food: 2
Service: 2
DeWayne Roberts
Food was dry sat out on grill corn dried out spent 34.00 garbage 🗑
Atmosphere: 1
Food: 1
Service: 1
Wilson Jackson
I had not been to a El Pollo Loco in over 20 years. Saw there was one close to my hotel in LA so I walked almost a mile but I was not disappointed. It was just as I remembered it. I ordered & ate all of this for $17! I wish they were in Virginia.
Atmosphere: 4
Food: 5
Service: 5
Shin Star
I always try to go to an El Pollo Loco when I'm traveling since I don't have one anywhere close to where I live anymore. This location is within walking distance from my hotel so when I'm not craving Japanese food, I can get Mexican chicken instead, lol.
Service is good and so is the food. Still sad there is no self-service salad bar thing where I can get onions and cilantro but you can ask for a bag of it by request at least.
Atmosphere is decent for what this is and it's clean enough.
Atmosphere: 3
Food: 5
Service: 5
Rowyn “rory” Toy
I’ve ordered from this location several times and they constantly forget the dressing for the salad. It’s honestly ridiculous. How hard is it to include dressing with a salad? The food ends up incomplete and practically inedible. Even when I stop my entire day to try to give it away to someone who’s hungry, they can’t really enjoy it because it’s a dry, flavorless mess. So either I waste the entire meal, or I waste my time trying to fix someone else’s incompetence and give it away to a homeless person that can’t even have a good salad lol. It’s not just annoying, it’s careless and shows zero respect for customers or food. Do better.
El Pollo Loco started in Mexico, crazy huh? I suggest you try the chicken, pinto beans, rice, and flour tortillas. It tastes like a plate you get at a Mexican bbq. I ordered the 4pc half chicken meal combo meal. It had 4 pcs of chicken, small rice, small pinto beans, 4 flour tortillas, and a regular drink. Also, i bought one churro and got a minute-maid mango lime aguas fresca as my drink. I loved the beans it tasted Mexican and how my mom makes them. Also, the rice was cooked well and had a good taste. I enjoyed the chicken, it was good. The churro wasn't bad either.
Atmosphere: 5
Food: 4
Service: 5
This Pollo loco got a Lot Better within the last 2 Years Great Workers, Food and Service🙏💯💯
Atmosphere: 5
Food: 5
Service: 5
Personnel in this location is beyond amazing. Thanks Pollo Loco
Atmosphere: 5
Food: 5
Service: 5
Make sure to read the small print on those coupons they're giving out. I had to literally take a picture and show them that what they said was wrong and not stated on the actual coupon. Told them I would contact corporate because that would be considered false advertising. She then told me that the coupons were NOT printed by corporate but by the OWNER or this location. Lucky for my im bilingual. Unlucky for me, because who knows what they did to my food order. Also waited an additional time, although I prefer ordered on line a simple bean and rice burrito. Next time ill go the location by my home, instead of coming here, I'd rather re-heat my meal. Ive been coming to this location for yrs. Since the sbarro was next door, never had an issue until today.
Atmosphere: 1
Food: 1
Service: 1
Ty David, glad we got to work together!
The food is great but the dining area is dirty and smells bad. Transients are constantly coming in and out the restaurant. Sometimes they just sit in the dining area without ordering anything. They go thru the trash cans to get used cups. Then they go to the soda machine with a dirty cup and steal sodas. Do yourself a favor and clean your dining area up. Please keep the transients out!!!!
Atmosphere: 1
Food: 5
Service: 5
I ordered one thing and they gave me sumthing totally different
Atmosphere: 4
Food: 5
Service: 2
Delicious 🤤
Atmosphere: 4
Food: 4
Service: 4
It's just chicken
Atmosphere: 5
Food: 5
Service: 5
This place was honestly one of the dirtiest spots I’ve ever been to. Everything reeked of urine, and there was trash everywhere. The level of cleanliness was completely unacceptable.
On the positive side, the young staff members were very polite and genuinely tried their best, and I was surprised by how fresh and tasty the food actually was — way better than you’d expect from such a rundown location.
But overall, the filth and the smell completely ruined the experience. No matter how decent the food was, I wouldn’t come back.
Atmosphere: 1
Food: 5
Service: 4
Restaurantji Recommends
The food was great, but the place wasn’t hygienic, so we asked for our order to go.
Atmosphere: 1
Food: 2
Service: 2
Food was dry sat out on grill corn dried out spent 34.00 garbage 🗑
Atmosphere: 1
Food: 1
Service: 1
I had not been to a El Pollo Loco in over 20 years. Saw there was one close to my hotel in LA so I walked almost a mile but I was not disappointed. It was just as I remembered it. I ordered & ate all of this for $17! I wish they were in Virginia.
Atmosphere: 4
Food: 5
Service: 5
I always try to go to an El Pollo Loco when I'm traveling since I don't have one anywhere close to where I live anymore. This location is within walking distance from my hotel so when I'm not craving Japanese food, I can get Mexican chicken instead, lol.
Service is good and so is the food. Still sad there is no self-service salad bar thing where I can get onions and cilantro but you can ask for a bag of it by request at least.
Atmosphere is decent for what this is and it's clean enough.
Atmosphere: 3
Food: 5
Service: 5
I’ve ordered from this location several times and they constantly forget the dressing for the salad. It’s honestly ridiculous. How hard is it to include dressing with a salad? The food ends up incomplete and practically inedible. Even when I stop my entire day to try to give it away to someone who’s hungry, they can’t really enjoy it because it’s a dry, flavorless mess. So either I waste the entire meal, or I waste my time trying to fix someone else’s incompetence and give it away to a homeless person that can’t even have a good salad lol. It’s not just annoying, it’s careless and shows zero respect for customers or food. Do better.
Atmosphere: 1
Food: 1
Service: 1
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