Jersey Mike's Subs

801 S Hope St C, Los Angeles
(213) 629-8888

Recent Reviews

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Kiera Anderson

I had my brother pick up our sandwiches, we ordered three sandwiches. The two employees that were working the line COMPLETELY disregarded our order requests and didn’t even make our orders as they offer them from the menu. My bread was is old and the sandwich is sloppy, my freaking bread is smashed! How can your employees feel it is okay to serve this mess and call it food?! I have been to other locations and have NEVER had an issue! This location belongs in the trash which is where my sandwich will be going when I return it to their store! To serve this to a pregnant person is even appalling! I can’t even eat my sandwich because the thought of eating such a monstrosity makes me want to vomit. My child’s sandwich was not made correctly, my brother’s sandwich was not made correctly (AND HE WAS IN THE STORE WHEN HE ORDERED IT!), and my sandwich was not made correctly! Why IN THE WORLD would I order a California Club and a Club Sub without bacon?! I could’ve just ordered a sandwich that came without those options! My brother cannot eat cheese and did not order cheese and yet the employees put cheese on his sandwich and not on mine or my child’s sandwiches. I am beyond LIVID and have already contacted corporate. DO NOT EVER order from this disgusting excuse of a store! This was my first time and last time ordering from here!

Tony Lewis

The people working here act like they own the place. Even if that were true, they still have no right to be rude to customers. It’s like they’re forced to work here and take it out on others. Even though I bought a sandwich, they didn’t let me use the restroom. I’ll never come back here again, and I won’t recommend this place to my friends either. It’s disappointing to be treated this way in a place where I’m spending my money.

Tari \u0026 Aeisha

Visited this location for the first time today and will think twice about coming back. I called in for help with an order that I had placed on their app that I believed to be incorrect. Was on the phone for 10 minutes - Both team members I spoke to were beyond rude and disrespectful, not to mention gravely unhelpful. When I asked for a contact for the general manager, the guy told me that he doesn’t have one and refused to give me anything.

Alejandro Arcos Dominguez

The staff in there are rude, inept an incompetent. The lack of attitude and customer service is just astounding. Hopefully the manager of that place starts to invest some money in customer services efforts to change this ASAP. Dissapointing.

Jezel Destiny Perkins

Just wanted to leave a review and say I really enjoyed my sandwich, and more so the service. I asked for the servers rec, I think his name started with a D, I was not disappointed

Service: 5

Ben Kaviani

One of the very few Jersey Mike that I allow myself to put lower that 5 star...
Location Location Location, affects people mood and work. They were super busy and didn't pay attention to details, I clearly asked to scoop the bread but didn't. some staff have long hair and beard and didn't sound very healthy in Tiny spot with 6,7 staff working hard together.

Atmosphere: 2

Food: 3

Service: 3

Anthony Burbank

Great subs and even better service

Atmosphere: 5

Food: 5

Service: 5

Sabrina Mccombs

There’s 6 to 8 people working during lunch and I’m standing there for almost 15 mins waiting to place my order the guy at the register keeps taking his hat off with his hair oily looking playing with his hair the service isn’t good why have 8 people
Working when they don’t give you help till after 10 mins bearly asking may I help you very bad service during the lunch hrs

Atmosphere: 3

Food: 2

Service: 1

Recommended dishes: The Original Italian

Arif Pichardo

They are delicious, I ate the chiñen bacon ranch and they gave me a spicy taste like crushed chili with tomato, it was delicious and because it was my first time in Jersey Mikes subs they gave me a cookie, thank you very much

Atmosphere: 5

Food: 5

Service: 5

oscar cervantes

I get ham sandwich my concerned is that girl at register get the money with gloves and they she get my sandwich with the same gloves what's up with that

Atmosphere: 3

Food: 3

Service: 1

Christopher Dreher

Philly cheesesteak is as good as any I’ve had from Jersey Mikes.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chipotle Cheese Steak

Jose Morales

very good

Atmosphere: 5

Food: 5

Service: 5

Milly M

Just picked up a sandwich here and they are OK. Only reason why I gave it three stars was because they cut the sandwich in half and you don’t have to ask them to do that like other sandwich places. However, the bread was really soggy by the time I picked it up, which is something that they need to work on.

Atmosphere: 3

Food: 3

Service: 4

Marc D

I used to love going to this location when the staff was different. Now everyone is different and rude, and the food is worse and more expensive! The female manager is particular was very rude with me on a few occasions. The big guy manager who was there before her and the old crew are missed!

Atmosphere: 1

Food: 1

Service: 1

D R

I used to love going to this location when the staff was different. Now everyone is different and rude, and the food is worse and more expensive! The female manager is particular was very rude with me on a few occasions. The big guy manager who was there before her and the old crew are missed!

Atmosphere: 1

Food: 1

Service: 1

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