Customer service was poor the cashier Nilu appear to be angry I've been a customer for over 25 years and have never experienced customer service as poor as this My biscuits was Hard and over cooked ,and the 16pc meal I ordered was stuffed in a box and most of the skin was off of the chicken, instead of fried chicken I received naked chicken, and the mac and cheese was not creamy it seemed like it was dried out from sitting too long. I requested honey mustard and BBQ sauce after I received my order and was told I had to purchase them. After spending 50$ plus tax on my family meal.I was extremely disappointed in the customer service and quality of the meal I purchased 😑
Lilliam Diaz
Good place
jonathan gonzalez
They didn’t bother giving what I order then they proceeded to give me water down soda. don’t go here this place ain’t it at all.
Atmosphere: 2
Food: 1
Service: 1
Jess Q
The food no complaints but the service and staff is horrible it took almost 15 min to get a order taken and there was no one in the restaurant the workers were just standing around when they finally took my order I got attitude from the girl that worked there because I asked if I could substitute the mashed potatoes for the cole slaw on my $5 order and she told me no if I did that I would have to pay for a the $9 full meal to me that's ridiculous some people don't like mashed potatoes and love the coleslaw I been going to KFC since I was a child and love it but this restaurant I won't be coming back there very lazy and think they own the restaurant rather than work there
Atmosphere: 3
Food: 5
Service: 1
Stan Man
Their vents are clogged up with grease or not working. On several occasions the dining area is filled with smoke from vaporized chicken grease. The owner is cheap to not repair or evil for making workers and guests breath in healthful air.
Atmosphere: 5
Food: 5
Service: 5
Steven Lee
Worst service. They usually get the order correct but they act like robots. if you program robots with proper greetings and thank you’s may have gotten a better rating.
Atmosphere: 2
Food: 4
Service: 1
Tim Lu
The white man wearing glasses has a bad attitude and is not allowed to use the restroom during meals🚻. It is recommended not to choose this restaurant.
Atmosphere: 1
Service: 1
camille bldlt
Very good and fast thank you
Atmosphere: 5
Food: 5
Service: 5
eunjoo choi
I arrived here on Sunday at 10:10 p.m. Google said it would open until 11 o'clock, but they were already closed. I don't know what's wrong, but I was very angry that I was wasted here at night.
Atmosphere: 1
Food: 1
Service: 1
Ryan Guerrero
The food was delicious the employees were very nice
Customer service was poor the cashier Nilu appear to be angry I've been a customer for over 25 years and have never experienced customer service as poor as this My biscuits was Hard and over cooked ,and the 16pc meal I ordered was stuffed in a box and most of the skin was off of the chicken, instead of fried chicken I received naked chicken, and the mac and cheese was not creamy it seemed like it was dried out from sitting too long. I requested honey mustard and BBQ sauce after I received my order and was told I had to purchase them. After spending 50$ plus tax on my family meal.I was extremely disappointed in the customer service and quality of the meal I purchased 😑
Good place
They didn’t bother giving what I order then they proceeded to give me water down soda. don’t go here this place ain’t it at all.
Atmosphere: 2
Food: 1
Service: 1
The food no complaints but the service and staff is horrible it took almost 15 min to get a order taken and there was no one in the restaurant the workers were just standing around when they finally took my order I got attitude from the girl that worked there because I asked if I could substitute the mashed potatoes for the cole slaw on my $5 order and she told me no if I did that I would have to pay for a the $9 full meal to me that's ridiculous some people don't like mashed potatoes and love the coleslaw I been going to KFC since I was a child and love it but this restaurant I won't be coming back there very lazy and think they own the restaurant rather than work there
Atmosphere: 3
Food: 5
Service: 1
Their vents are clogged up with grease or not working. On several occasions the dining area is filled with smoke from vaporized chicken grease. The owner is cheap to not repair or evil for making workers and guests breath in healthful air.
Atmosphere: 5
Food: 5
Service: 5
Worst service. They usually get the order correct but they act like robots. if you program robots with proper greetings and thank you’s may have gotten a better rating.
Atmosphere: 2
Food: 4
Service: 1
The white man wearing glasses has a bad attitude and is not allowed to use the restroom during meals🚻. It is recommended not to choose this restaurant.
Atmosphere: 1
Service: 1
Very good and fast thank you
Atmosphere: 5
Food: 5
Service: 5
I arrived here on Sunday at 10:10 p.m. Google said it would open until 11 o'clock, but they were already closed. I don't know what's wrong, but I was very angry that I was wasted here at night.
Atmosphere: 1
Food: 1
Service: 1
The food was delicious the employees were very nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Restaurantji Recommends
All the staff are angry at the customers and do not answer any questions. I will never go back there again.
Atmosphere: 1
Food: 1
Service: 1
There's all of employee's are very unkind. I will never go there again.
Stupid girl at the drive thru gave me something I didn't order & never answered the phone
Long live Cachetes,?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Excellent chicken
Atmosphere: 5
Food: 5
Service: 5
Loading...