Popeyes Louisiana Kitchen

16500 Sherman Way A-20, Los Angeles
(818) 646-3090

Recent Reviews

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David Figueroa

Food is always good and fresh! Asst. Manager, Sulema is always helpful, professional and customer focused. Thank you.

Atmosphere: 4

Food: 5

Service: 5

Carlos Hernandez

The manager at this location is awesome the food is delicious

Atmosphere: 5

Food: 5

Service: 5

Terry Kelley

Slow and took forever

Atmosphere: 2

Food: 3

Service: 1

Tunyshia Settles (TES)

When I have to pay $17 plus for soda, 6 little wing parts and a side, no biscuit. Can't afford to go back. Kentucky too! I can fry up a whole lot of chicken and get a whole lot of pop, fries and make some 2 dozen biscuits with $17.00 for the whole family. Do better, y'all need to fix it. Hate to see y'all on the chopping block. It was fun while it lasted. How can you let McDonald's beat your prices? So sad!! 😭

Atmosphere: 4

Food: 5

Service: 4

Joe A

Ok so I don't eat Popeyes anymore I use to really enjoy eating there it's a little pricy but was worth it the last two time I've gone last time at the location on sepulveda and Chatsworth this time at this location I had wait a very long time last time almost half hour this time about 20mins just to get food that taste like it has been sitting under a heat lamp forever it's not edible after spending over $15 for 3 small pieces of chicken a drink some mash potatoes and a biscuit the only thing I could eat was the biscuits and mashed potatoes to top it off the employees were beyond rude and ignored me for almost 10 mins with out as much as a I'll be right with you just looked at me and kept doing what ever else they were doing I will never go back anyone whos thinking about it I would highly recommend not wasting your money and go somewhere else it's not worth the wait money and probably getting sick from eating old food you have been warned! Oh and to top it off I was sitting at a table waiting when I got up to ask when it would be ready some lady sat where I was sitting and left my drink and took the table I was sitting at I don't speak Spanish and had to just let it go grab my drink and stand up and wait some people are rude and disgusting individuals worst experience ever ! What is wrong with people

To add to my review from earlier I got really sick from the few bites of chicken I did have I've thrown up twice and if I get worse I'll probably go to the doctor I'm definitely reporting this place to county heath inspectors if I'm this sick from a few bites and I've never ate there before I'm willing to bet a lot of other people have had the same thing done to them it's not longer a matter of wasted time and money it's not a public health and safety concern and I hope they get a ton of fines and shit down worst experience the way I see it this place stole almost $20 from me and got me sick they shouldn't be in business places like this don't care about anything except profits and don't care who they hurt to get it my only hope is that that gets shut down just look how gross this chicken is

Just got a reply from Popeyes.,....I will never in a billion years not if you paid me not for any reason would I ever consider stepping on foot in that place after being ignored having to wait that long just to get as sick as I got I don't even care that it cost more then most places the money isnt the issue it's the fact that I haven't been able to eat or do anything this weekend I can't remember the last time I felt this sick hopefully knowing they have a visit from Heath and safety coming will make them stop serving food that's old and toxic my only hope is that they get shut down and no one else has to go through what I did truly one of the worst experience I've had in years and after reading other reviews they obviously know and are aware of the issue and do noting to fix it they should be held criminally liable for allowing it to continue to happen to good people people that did nothing wrong but decided to have food there ..,.you have been warned .....again

Atmosphere: 1

Food: 1

Service: 1

erica soria

They didn't have anything I was looking for🙁

Dean Houseberg

1 person working, took 20 minutes to put some chicken in a box. Go elsewhere

Atmosphere: 1

Food: 3

Service: 1

Curious Snail

My food was ready the whole time, and they failed to call out my number. I don't like having my time wasted!

Atmosphere: 3

Food: 3

Service: 2

Kiki Her

This establishment is the finest around the area. Quick service and fast food Sulema the assistant manager is great.

Parking: Big parking

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Sandwich Combo

Chrissyjae

I WENT ON HEAD REPORTED THIS PLACE, CHICKEN WAS COLD AND THEY REFUSED TO GIVE ME FRESH CHICKEN!! & NOW CHECKING THE BOX THEY GAVE ME ONLY 5pc undercook LEGS WHEN I WAS SUPPOSED TO GET A 5pc MIXED.. GO TO POPEYES SOMEWHERE ELSE

Food: 1

Service: 1

Seamus O'Connell

Bunch of greasy idiots working here . Place is barely functional and there isn’t even a drive thru .

eeymmy k .

I loved the service from Krishna really helpful and welcoming sweet girl & the food was bombb ! 10/10

Atmosphere: 5

Food: 5

Service: 5

Darrel Phillips

The service is Terrible 😭 So unprofessional the spend 45 minutes making the food I thought it was fast food and they are ordering outside food from Domino's

Atmosphere: 3

Food: 3

Service: 1

Bob H.

Wait time is consistently insanely long. Very obviously understaffed. They probably need 2x as many people.

tatiana torres

This was my first time trying Popeyes and honestly I wasn’t too sure what to get. I asked the cashier Krishna and she was absolutely lovely! I felt a bit embarrassed because I wasn’t familiar with the food at all but her friendly attitude and willingness to help really made the experience enjoyable and comfortable. Will definitely be coming back!👍

Atmosphere: 5

Food: 4

Service: 5

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