The hotel is satisfactory but the customer service is terrible, after almost a month they did not return my deposit and they charged me for 4 night parkings that I did not use, absurd
Julio Lopez
Fun craft cocktail experience in the heart of Little Tokyo Los Angeles. Flat bread pizza and wings are a must.
Atmosphere: 5
Food: 5
Service: 5
Rose Reid
Awful. 5am every morning getting awoke by airhorns loudspeakers and protestors. Staff very unfriendly and no customer relation skills.
Breakfast!!! What hotel runs out of milk. I went for cereal , got it asked for milk told then no milk. In LA does stores not keep milk. Following morning no milk I went to store and bought my milk for a cup of tea. Would never be back.
Tania Robinson
average hotel to begin with, poor up keep of the bathroom- cold tap nearly broken off and door looking like it's falling apart from the bottom, could look past that until the last morning of our stay when we were woken up at 6am by staff protesting out the front of the hotel with extremely loud horns and no soundproofing in the hotel!! this has happend 7x according to the staff protesting and there is no disclaimer anywhere stating this may happen. general manager not helpful at all in this situation, more concerned with making sure there were agency staff to replace the protesting staff!!
not ok... actually disgusting. DO NOT RECCOMEND!!!!
pay your staff what they are worth!!!!!!
The hotel is satisfactory but the customer service is terrible, after almost a month they did not return my deposit and they charged me for 4 night parkings that I did not use, absurd
Fun craft cocktail experience in the heart of Little Tokyo Los Angeles. Flat bread pizza and wings are a must.
Atmosphere: 5
Food: 5
Service: 5
Awful. 5am every morning getting awoke by airhorns loudspeakers and protestors. Staff very unfriendly and no customer relation skills. Breakfast!!! What hotel runs out of milk. I went for cereal , got it asked for milk told then no milk. In LA does stores not keep milk. Following morning no milk I went to store and bought my milk for a cup of tea. Would never be back.
average hotel to begin with, poor up keep of the bathroom- cold tap nearly broken off and door looking like it's falling apart from the bottom, could look past that until the last morning of our stay when we were woken up at 6am by staff protesting out the front of the hotel with extremely loud horns and no soundproofing in the hotel!! this has happend 7x according to the staff protesting and there is no disclaimer anywhere stating this may happen. general manager not helpful at all in this situation, more concerned with making sure there were agency staff to replace the protesting staff!! not ok... actually disgusting. DO NOT RECCOMEND!!!! pay your staff what they are worth!!!!!!
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