Shin-Sen-Gumi Hakata Ramen Express DTLA
358 W 38th St, Los Angeles
(213) 344-4872
Recent Reviews
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Surprised with the reviews here, this location has fantastic food at reasonable prices. Jason the chef here makes amazing Ramen and KatsuDon is incredible at this location.
Got my little sister also my stomach is hurting the soup was prob passed it date
As you can see some bad comments just showing up out of nowhere, Do not believe in bad comments just go there and believe what you try !
This is my número uno most delicious Ramen!!
I’ll be there soon! 😋
SAVE YOUR MONEY AND DO NOT ORDER FROM HERE!
Horrible service and quantity.
I ordered for delivery and got a half-filled bowl of ramen with a quarter-filled broth to pour into it. This is unacceptable.
I've tried calling this location multiple times but they refuse to answer the phone maybe because of all the complaints.
I should've checked Google before Uber Eats because this rating makes way more sense.
Quantity size is a joke. I even paid extra for extra toppings and got a ketchup packet of ginger & a non-hardboiled egg.
NO VEGETARIAN OPTIONS AT ALL!!! They advertise vegi ramen, but it's not actually vegetarian, even their advertised vegetarian cold ramen option is STILL NOT, it's cooked in bone broth and drained. Servers seemed like they didn't know what they were doing either. The wait time was way too long too.
Atmosphere: 1
Food: 1
Service: 1
This place isn’t real……
Toast is the designated online order platform, the platform is okey, but they never check orders made through that platform and sometimes they even do not know they are using that platform. You will lose your money.
Food here is good ( although I only order one item ) but the service here is TRASH. I almost never right a review but Ive ordered ahead so many times and 4-5 I’ve arrived and they hadn’t even started. Like Its bewildering.
Best ramen in LA. Seriously. Amazing service too. Don't let people fool you about the location.
Parking: Bigger parking structure needed
Restaurantji Recommends
The food was great. However, this is not a sit down restaurant! Although it says on google that you’re able to dine in, you’re not! This is a drive through and pick up restaurant. To order, either scan the code at the entrance or order online. They’ll text you when your oder is ready for pick up. If you’re expecting to sit down, relax, eat ramen, and drink a glass of wine, this isn’t the spot. Go to the other locations.
This place isn’t real……
This place does not exist?
Best ramen in LA. Seriously. Amazing service too. Don't let people fool you about the location.
Ordered on Uber Eats. Not only was the delivery late but the meal had piece of metal in it! The soup looked like it was half-drank, the bowl was empty of actual ramen sides. Overpriced nonsense!At least it was edible.
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