Starbucks

11401 Santa Monica Blvd, Los Angeles
(424) 732-0424

Recent Reviews

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Clauds2188 (LASweetHeart)

Walked in and was able to receive a cup of water. The respectful customer service to be able to pass out the bag of frozen food to the homeless as well have one for myself to enjoy with walking. God bless your coffee shop with kindness and abundance. 🌹🩷

OJ Simpson

No welcome upon entering. The female just ignored for like two minutes before order. Wait, before entering homeless encampment outside. Even came inside to bother patrons. No outlets, freezing, loud music. No bathroom. Small location. Clearly not a third place. Don’t come here! šŸ‘

Atmosphere: 1

Food: 1

Service: 1

X Li

They really do NOT want you to stay. Cold AC and loudly music, and NO Power Outlet anywhere in seating area or bathroom. Actually, there were but they removed them intentionally. Disgusting!

Atmosphere: 1

Food: 3

Service: 1

Levy Aninditio

My favorite neighborhood Starbucks. Staffs are so friendly! Always love to spend some time here

Atmosphere: 5

Food: 5

Service: 5

Remi R

Ordered an impossible breakfast sandwich through DoorDash & they gave me one with meat. I haven't eaten meat in 10 years & I bit into it. I swear this location can't get it right. Whenever I order the nondairy cold foam, they always give me it without the cold foam. I always have to go back and have it fixed.

Belle

Came here to do some school work because there's a road repair in our street and it was noisy. I ordered my drink, got a table beside another gentleman who was reading his book. I opened my laptop, got my notes out and the staff blasted Coldplay on the speakers. Seriously?! The gentleman left a few seconds later shaking his head. The staff started talking loudly too so I put my airpods on. Maybe they don't want customers to stay inside since most of the people get their orders to go. Just not something I'd expect from a Starbucks.

Another older lady sat on a table and asked the staff if they can turn down the volume which they did but I saw a couple staff make faces. She also asked if they can turn down the AC but one staff said they can't. I have never been in a Starbucks that's not able to control the ACU temp. Not coming back even if they're close by my place.

Atmosphere: 1

Food: 3

Service: 1

Ishan Hasak

There is a cashier called LUIS forced me to purchase something that before used restroom
Obviously I came here to buy coffee but before that I really wanted to use the restroom really badly I didn’t come here to use the restrooms I’m living literally 5 minutes from where the store located
He came to again and again ā€œAre you going to purchase something or notā€ he emphasized so bad in front all the people in the store at time
Once I came back from restroom he were removed his badge which is funny
Is this the way to treat the customers of the Starbucks?
Really disappointing..

Atmosphere: 5

Food: 5

Service: 1

Brandon McCall

Funky entrance to the underground parking lot, but aside from that, it was a very pleasant experience. Especially, because I had to go have some blood work done, and could not have any caffeine before. So that made it extra nice to have a Vente white chocolate mocha.

Atmosphere: 5

Food: 5

Service: 5

Tiffany Square

The entire staff is amazing. Always welcoming. They also make the best drinks!!!!!

Atmosphere: 5

Food: 5

Service: 5

Sonia Vazquez

I frequently purchase here as it’s super close to my job. Today I went in for some ice and was denied. I even offered to pay and they told me,ā€noā€ that I had to buy something even if it was the cheapest thing. I had just spent $12 and some change the day before. I will no longer go to that place!

I Money

I order by application they're make it so fast and excellent !!

Atmosphere: 5

Food: 5

Service: 5

Maria Solares

Now there’s a whole homeless encampment in front of the building. It makes it difficult to walk by there. The smell of urine and fecal is insane very uncomfortable. You can’t even smell the coffee. I hope the owners can clean up the front of the building. If you sit inside all you see is the homeless person in front of the windows.

Atmosphere: 1

Food: 3

Service: 3

marthamimi49

I don’t know if the cashier is racist or something. This is the third time I have a problem with the same cashier. He always would tell me to bring a smaller bill and today I bought a 50 dollar bill and he had a problem with it. I’ve seen him accept larger bills from other people without a problem. Even if I bring a 20 dollar bill it’s still a problem. If it’s a busy shop they should have change, I understand if it’s in the morning but I came in during the afternoon. Not coming back here ever again.

David Sloan

This is the best starbucks in the known universe. They have a bathroom and free underground parking.

Atmosphere: 5

Food: 5

Service: 5

Mark Mac

Supposed to be open till 8pm but at 720pm it's already closed and not accepting anymore orders

Atmosphere: 1

Food: 1

Service: 1

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