Ugh, the bathroom in this place is very dirty, it shows that they don't like to keep it clean, it was a very unpleasant experience for a Starbucks.
Atmosphere: 1
Food: 3
Service: 3
patricia paz
I come here for my coffee before work. I get happy when the staff remembers my name. Nice people work here.
Atmosphere: 4
Food: 4
Service: 5
Miki Cheung
I’ve never encountered anything like this until today. I went in and got a Grande Hazelnut Oatmilk Shaken Espresso LIGHT ICE. Please see the drink in the first pic the barista Angel made. I later asked him to add more milk in it since the drink was barely full. He started to explain how that’s normal since I asked for light ice. I told him I’ve been ordering the same drink everywhere and it was never like this. He insisted I DO NOT UNDERSTAND and told me to stop yelling as I was just trying to explain to him. He remade the drink and I asked to speak to the manager. AND Angel was the manager(Of course lol) He told me if I don’t wanna talk to him regarding that I could call 1800STARBUCKS. I did make a complaint against Angel. I did not want to have to call the hotline if he didn’t give me such bad attitude. The most absorb thing was, my boyfriend went in the SAME STARBUCKS to get A drink 20mins later. He ordered a shaken espresso with light ice as well. And the second pic was the drink he got. Full size drink. SO, I’d like to figure out what really happened
Food: 3
Service: 1
Julie Volkoff
The inconsistency of this place is actually incredibly disappointing and annoying. I order sweet cream foam on my drink, and the foam is either barely there, or, if it is there, they barely blended it so it’s basically just a layer of milk on top. I work at Starbucks too and I would never serve that to a customer. My drink is literally so easy, get it right.
Atmosphere: 3
Food: 5
Service: 2
W O'Brien
Coffee taste as expected for any Starbucks however the refresher we also purchased didn't seemed blended at is should. It looked like a pink drink with dehydrated strawberries on top. The blender seemed to be broken as no Frappes were being made. The barrista mentioned a part fell out.This is a rather small location. Parking is rather difficult to find. They valet for one hour.Service could be improved at this Starbucks location. The appearance of the barristas here are not up to par. No typical Starbucks attire is worn here.During our visit, I didn't feel safe as an individual seemingly on drugs came into the lobby disheveled and partly losing his pants. Security is need in this area.
Atmosphere: 3
Food: 5
Service: 2
Niko Liu
Convenient location around little
Atmosphere: 5
Food: 5
Service: 5
TOM SKY
Arrived to downtown by metro I picked Starbucks assuming I will be able tu charge my phone after long trip but to my surprise all wall power outlets are blocked and sealed as if on purpose having coffee and not be able to charge phone ? Now I have to leave rush to find alternative spot contribute to traffic and stress just because management decided to eliminate option to charge phone how great !!!
Anthony stephens
Very preferential towards certain groups of ppl as seen at 555 am this morning, the Hispanic woman dragged my order ( lemonade) I most certain ordered before the two Hispanics that ordered after me. I definitely let them know my displeasure in this type of displeasure on 01/08/24
Atmosphere: 1
Food: 2
Service: 1
TAUNYA GREEN
I'm not fond of DTLA but this Starbucks was close to my location. I loved the fact that you can park in the parking lot next to it and they validate for 1 hour.
Atmosphere: 3
Food: 3
Service: 3
Maestro De Flauta
This Starbucks closes dine-in area way earlier than their closing time. You will not allowed to have seat an hour and half before their closing time. (perhaps more than 2 hours)Google should add their dine-in time to avoid people’s confusing.They build a barricade the area for the customers not to enter. Moreover, they don’t care the customer in the area, and start sweeping dust flying right next to sitting customer that makes extremely uncomfortable.I want Tierra Mia Cafe or Monarca Bakery here.
This is by far the worst Starbucks in Los Angeles. Take forever, drinks taste bad, ambiance is satanic. Stay away
Lee HABER
Staff is very busy, and maintain a positive and helpful approach.
Atmosphere: 5
Food: 5
Service: 5
Matthew Caron
Like McDonald's, you will find this place everywhere. The drip coffee is preferable to the numerous over sugared-calorie laden insta beverages. If you need a quick cup of coffee and have a about 20 minutes to kill, wait here for coffee.
Atmosphere: 3
Food: 3
Service: 4
RAY GREEN
Staff is slow. Horrible experiences and unnecessary wait times when I come
Service: 1
Rosemarie L.
this location is a hit or miss with customer service. on a good day, you'll get your coffee made fast or offered exceptional customer service! bad days, even with utilizing ordering ahead through the app, you end up waiting an additional 15 minutes past estimated pick up-- totally understandable as this location can get busy on weekends. or the baristas carelessly make your coffee the wrong temperature. there is a restroom, but always expect a line since this is one of the few "public" bathrooms offered in little tokto
Ugh, the bathroom in this place is very dirty, it shows that they don't like to keep it clean, it was a very unpleasant experience for a Starbucks.
Atmosphere: 1
Food: 3
Service: 3
I come here for my coffee before work. I get happy when the staff remembers my name. Nice people work here.
Atmosphere: 4
Food: 4
Service: 5
I’ve never encountered anything like this until today. I went in and got a Grande Hazelnut Oatmilk Shaken Espresso LIGHT ICE. Please see the drink in the first pic the barista Angel made. I later asked him to add more milk in it since the drink was barely full. He started to explain how that’s normal since I asked for light ice. I told him I’ve been ordering the same drink everywhere and it was never like this. He insisted I DO NOT UNDERSTAND and told me to stop yelling as I was just trying to explain to him. He remade the drink and I asked to speak to the manager. AND Angel was the manager(Of course lol) He told me if I don’t wanna talk to him regarding that I could call 1800STARBUCKS. I did make a complaint against Angel. I did not want to have to call the hotline if he didn’t give me such bad attitude. The most absorb thing was, my boyfriend went in the SAME STARBUCKS to get A drink 20mins later. He ordered a shaken espresso with light ice as well. And the second pic was the drink he got. Full size drink. SO, I’d like to figure out what really happened
Food: 3
Service: 1
The inconsistency of this place is actually incredibly disappointing and annoying. I order sweet cream foam on my drink, and the foam is either barely there, or, if it is there, they barely blended it so it’s basically just a layer of milk on top. I work at Starbucks too and I would never serve that to a customer. My drink is literally so easy, get it right.
Atmosphere: 3
Food: 5
Service: 2
Coffee taste as expected for any Starbucks however the refresher we also purchased didn't seemed blended at is should. It looked like a pink drink with dehydrated strawberries on top. The blender seemed to be broken as no Frappes were being made. The barrista mentioned a part fell out.This is a rather small location. Parking is rather difficult to find. They valet for one hour.Service could be improved at this Starbucks location. The appearance of the barristas here are not up to par. No typical Starbucks attire is worn here.During our visit, I didn't feel safe as an individual seemingly on drugs came into the lobby disheveled and partly losing his pants. Security is need in this area.
Atmosphere: 3
Food: 5
Service: 2
Convenient location around little
Atmosphere: 5
Food: 5
Service: 5
Arrived to downtown by metro I picked Starbucks assuming I will be able tu charge my phone after long trip but to my surprise all wall power outlets are blocked and sealed as if on purpose having coffee and not be able to charge phone ? Now I have to leave rush to find alternative spot contribute to traffic and stress just because management decided to eliminate option to charge phone how great !!!
Very preferential towards certain groups of ppl as seen at 555 am this morning, the Hispanic woman dragged my order ( lemonade) I most certain ordered before the two Hispanics that ordered after me. I definitely let them know my displeasure in this type of displeasure on 01/08/24
Atmosphere: 1
Food: 2
Service: 1
I'm not fond of DTLA but this Starbucks was close to my location. I loved the fact that you can park in the parking lot next to it and they validate for 1 hour.
Atmosphere: 3
Food: 3
Service: 3
This Starbucks closes dine-in area way earlier than their closing time. You will not allowed to have seat an hour and half before their closing time. (perhaps more than 2 hours)Google should add their dine-in time to avoid people’s confusing.They build a barricade the area for the customers not to enter. Moreover, they don’t care the customer in the area, and start sweeping dust flying right next to sitting customer that makes extremely uncomfortable.I want Tierra Mia Cafe or Monarca Bakery here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This is by far the worst Starbucks in Los Angeles. Take forever, drinks taste bad, ambiance is satanic. Stay away
Staff is very busy, and maintain a positive and helpful approach.
Atmosphere: 5
Food: 5
Service: 5
Like McDonald's, you will find this place everywhere. The drip coffee is preferable to the numerous over sugared-calorie laden insta beverages. If you need a quick cup of coffee and have a about 20 minutes to kill, wait here for coffee.
Atmosphere: 3
Food: 3
Service: 4
Staff is slow. Horrible experiences and unnecessary wait times when I come
Service: 1
this location is a hit or miss with customer service. on a good day, you'll get your coffee made fast or offered exceptional customer service! bad days, even with utilizing ordering ahead through the app, you end up waiting an additional 15 minutes past estimated pick up-- totally understandable as this location can get busy on weekends. or the baristas carelessly make your coffee the wrong temperature. there is a restroom, but always expect a line since this is one of the few "public" bathrooms offered in little tokto