Jersey Mike's Subs
1831 S La Cienega Blvd Suite A, Los Angeles
(310) 876-1392
Recent Reviews
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Great service!
Atmosphere: 5
Food: 5
Service: 5
The big kahuna gave me food poisoning. Will never go back
Amazing I really love it
I visited this location and ordered 3 sandwiches. 1 Chipotle Chicken reg size 1 veggie regular size 1 veggie mini size. The employee started making the veggie sandwiches but did not clean the slicer. I pointed out that the slicer had meat residue and particles on it, that's when the employee asked if there was an allergy issue, I said no, but it's vegetarian so please clean the slicer. The employee stated the slicer is only cleaned if there is an allergy concern. There was a long line it was lunch rush and I did t have time to argue. The veggie sandwiches were already being prepared despite the possibility of cross contamination from the meat that had been previously sliced. I paid for the 3 sandwiches but ultimately decided not to consume them due to my vegetarian dietary preferences. It is unacceptable to order a veggie sandwich and be forced to accept the possibility that there may be scraps of meat in the sandwich. I fear that this may have gone unnoticed the several times I ordered online without being present to observe this failure. I would like to know the policy and procedures for employees when a customer orders a veggie sandwich. Is it standard to clean the slicer first? Other locations have always cleaned the slicer before preparing a veggie sandwich. I'm upset, concerned, and ultimately disappointed. Thank you for your attention to this matter.
They closed early before 9:00 so, you need to get there way before closing. However, still love their sandwiches!
Good food and good service. We barely beat the lunch rush and they only had 2 people helping. One at the register and one making the subs. Good thing we beat the rush cause that line got long quick.
I'd love ❤️ to share my amazing customer service experience here at this store. Valentino and Martin were fixing and serving my food. Valentino is one of those good guys. He's one of a kind and a joy to talk to.. He made sure my order was perfect. Martin's communication and smile alone will keep you coming back. He's a really nice guy. I was very surprised with these guys' attitudes because it was beyond positive. You could tell they enjoy the customers and their jobs. Also, kudos to Ashley for her positive attitude and making sure things within her job position are in order. SEE YALL AGAIN SOON!
The sub I purchased had about 5x more sauce than it usually comes with. I could not eat it - too messy. I was taking lunch in my car and would need a plate, knife and fork to eat this pile of slop.
The guy who made it got arrogant when i mentioned it.
Ugh
Love the sandwiches. They make it the you want them.
Atmosphere: 5
Food: 5
Service: 5
Manager or leader was being intimidating to customers about using the restroom and made up a rule of minimum one sandwich purchase to use the restroom.
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
Manager was very rude and arrogant
Atmosphere: 1
Food: 5
Service: 1
Kids meal are awful, no veggies, no sauce, not enough ham/ turkey…. The worst jersey Mike’s ever
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Kids Meal
Dry sandwich, not enough spread, was not able to enjoy my sandwich. This is about the third time this happens, quality has definitely gone down. Also, lack of customer service from management, not worth coming back here.
I recently had the pleasure of stopping by Jersey Mike's, and I must say, my experience was elevated to new heights by the outstanding customer service provided by one of their exceptional employees.The standout employee, Christian, went above and beyond to ensure that our visit was nothing short of extraordinary. His friendly demeanor and attentiveness to our needs made us feel valued and appreciated as customers.One thing that truly stood out during our interaction with Christian was his attention to detail and dedication to providing a customized experience. When we expressed our love for bacon, Christian took it upon himself to hand-pick specific pieces of bacon to include in our sandwich, ensuring that each bite would be a delight for our taste buds. Let me just say… HEAVEN SENT. His thoughtful gesture and willingness to go the extra mile did not go unnoticed and added an extra layer of enjoyment to our meal.He also took the time to engage in friendly conversation, making us feel welcome and comfortable throughout our visit. His positive attitude and genuine interest in providing top-notch service truly set him apart from the rest.Our interaction with Christian left a lasting impression and I believe that his exemplary performance merits recognition and appreciation. His dedication to customer satisfaction and his unwavering commitment to excellence are qualities that undoubtedly deserve commendation.In conclusion, I wholeheartedly recommend specifically THIS Jersey Mike's to all food enthusiasts seeking not only delicious sandwiches but also an exceptional customer service experience, thanks in no small part to employees like Christian. He is a true asset to the team and certainly deserves a raise for his outstanding performance.P.S GEORGE IS AWESOME TOOOO!!!!!Let’s get these guys their own restaurant because i’m sitting at home eating the best sandwich of my damn life.
Atmosphere: 5
Food: 5
Service: 5
This restaurant is so good and it looks nice ? ? ?
Atmosphere: 5
Food: 5
Service: 5
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