Don't take cash, won't tell you until you've spent 15 minutes in line.
Plum
I had a terrible experience here; the staffs working at illy are really rude. Although I am international student from Korea, I do not have a hard time pronouncing english words; honestly, receipt and vanilla latte are very easy words to pronounce even for foreigners. But the staff working there did not understand my pronunciation. When I said vanilla latte and receipt, he struggled to understand and double checked.. and I was very offended by that. No one had any troubles understanding my pronunciation until now, and he was the first one who struggled to understand my pronunciation. I think it is a part of racial discrimination. He seemed to be an Indian American, but my assumption could be wrong though. Please educate all staffs working there.
Franco Rodriguez
Horrible lid design, literally spills everywhere. Would give 0 stars if possible
Rithvik Vasishta
They brew such bad coffee here I miss the old Starbucks
Martin Figueroa
Trojans Grounds was a Starbucks last semester, Fall 2024. Unfortunately, It is much more expensive than Starbucks and offers fewer choices. A peanut butter sandwich costs $14.00 at Trojan Grounds. The Starbucks on campus was popular and affordable. I am unsure why USC Food Services would make such a poor business decision.
Herbert Diaz
It's a coffee shop what more can I say !
Atmosphere: 3
Food: 5
Service: 5
JessieeBoo
Horrible customer service they’re very rude. Every single person that works there didn’t want to sell us the coffee because they said that they were making any at the time while we waited in a long ass line. Highly recommend this location.
Atmosphere: 1
Food: 1
Service: 1
Metreo973
Always packed and didnt even get my order right. said i couldnt do anything about it
Metreo973 Wow
Always packed and didnt even get my order right. said i couldnt do anything about it
No indoor seating but plenty of tables outsideService is okay.
Minnie
This is the only Starbucks on campus still doesn’t worth it! Take your money and run!!!!!!
Devon S
Went in and ordered an iced mocha as normal, guy taking my order was perfectly nice. Then a barista called my name to pick up the order and it was just a cup of milk. I was kinda confused and mentioned that I ordered an iced mocha, they take hundreds of orders a day, I understand mistakes happen and all but figured it wouldn't be a big deal to get what I ordered. The barista then said there was nothing she could do about it and walked away, I just stood there incredulously until she came back and asked what I had ordered, I said an iced mocha and thanked them for remaking it. Then she called my name again to pick up the iced mocha, when I went over to pick it up at the counter she looked me in the eye and said "next time you order, order right" with a heck of an attitude. My friends and I were absolutely flabbergasted at how rude and weird she was, like I said it started as an innocent mistake but then ended with the worst customer service experience I can remember. Would not visit again, I'll go to the one nearby in the village where everyone's always been very pleasant.
RAGHAV BANSAL
Starbucks is there and good sitting place outside leavy
Don't take cash, won't tell you until you've spent 15 minutes in line.
I had a terrible experience here; the staffs working at illy are really rude. Although I am international student from Korea, I do not have a hard time pronouncing english words; honestly, receipt and vanilla latte are very easy words to pronounce even for foreigners. But the staff working there did not understand my pronunciation. When I said vanilla latte and receipt, he struggled to understand and double checked.. and I was very offended by that. No one had any troubles understanding my pronunciation until now, and he was the first one who struggled to understand my pronunciation. I think it is a part of racial discrimination. He seemed to be an Indian American, but my assumption could be wrong though. Please educate all staffs working there.
Horrible lid design, literally spills everywhere. Would give 0 stars if possible
They brew such bad coffee here
I miss the old Starbucks
Trojans Grounds was a Starbucks last semester, Fall 2024. Unfortunately, It is much more expensive than Starbucks and offers fewer choices. A peanut butter sandwich costs $14.00 at Trojan Grounds. The Starbucks on campus was popular and affordable. I am unsure why USC Food Services would make such a poor business decision.
It's a coffee shop what more can I say !
Atmosphere: 3
Food: 5
Service: 5
Horrible customer service they’re very rude. Every single person that works there didn’t want to sell us the coffee because they said that they were making any at the time while we waited in a long ass line. Highly recommend this location.
Atmosphere: 1
Food: 1
Service: 1
Always packed and didnt even get my order right. said i couldnt do anything about it
Always packed and didnt even get my order right. said i couldnt do anything about it
Atmosphere: 1
Food: 1
Service: 1
Super busy ...always busy
Restaurantji Recommends
Outdoor seating: Yes
No indoor seating but plenty of tables outsideService is okay.
This is the only Starbucks on campus still doesn’t worth it! Take your money and run!!!!!!
Went in and ordered an iced mocha as normal, guy taking my order was perfectly nice. Then a barista called my name to pick up the order and it was just a cup of milk. I was kinda confused and mentioned that I ordered an iced mocha, they take hundreds of orders a day, I understand mistakes happen and all but figured it wouldn't be a big deal to get what I ordered. The barista then said there was nothing she could do about it and walked away, I just stood there incredulously until she came back and asked what I had ordered, I said an iced mocha and thanked them for remaking it. Then she called my name again to pick up the iced mocha, when I went over to pick it up at the counter she looked me in the eye and said "next time you order, order right" with a heck of an attitude. My friends and I were absolutely flabbergasted at how rude and weird she was, like I said it started as an innocent mistake but then ended with the worst customer service experience I can remember. Would not visit again, I'll go to the one nearby in the village where everyone's always been very pleasant.
Starbucks is there and good sitting place outside leavy
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