Tasty sandwiches, nice staff. We order online as it can get busy during lunch. Its not fancy- There is a little seating inside, and there are a few tables outside.
Miriam Kali-rai
I have been going to the Los Altos location since the mid 1970's.......
Mike Hughes
Had roast turkey with avocado on sourdough. Seemed like a Thanksgiving feast ! Also ordered the Godfather - as good Italian sandwhich as from NYC or South Philly- excellent!
KC C
I’m quite shocked this place has four stars.
Was craving a sandwich and all my go-to places were closed, so I found myself on Yelp, which generally doesn’t disappoint. I guess there is a first for everything.
Anything and everything about this place was bad. First off, we never DoorDash, but we did this ONE TIME and of course, the deli messes up our sandwiches big time, so the hubby had to go back and pick up new sandwiches. Kinda defeats the purpose of the delivery service. We were told if we wanted our delivery charges back, we’d have to take it up with DoorDash, even though it was not DoorDash’s mistake to begin with.
And this is where it really goes downhill (refer to photos I posted). We ordered three sandwiches. Sure we had some special requests but it was not all that complicated (again, refer to the receipt I posted).
The hubby ordered a Godfather II – it came just as he asked for, but like some other reviews mentioned, you’d think for the price, you’d get more meat. Overall, the taste was good, but we’ve had much better and heftier sandwiches elsewhere. The hubby also said the sourdough roll was tough.
The BFF ordered a Godfather II as well, without any special requests. It came MEATLESS. Yes, you heard right. THERE WAS NO MEAT (see photos).
I ordered the Iron Man (my special request was no oil, vinegar ok; NO MAYO). I got a sandwich with JUST MEAT WITH MAYO, none of the toppings. Even if they made my sandwich right, I think 3-4 THIN slices of meat is just not sufficient. I probably would’ve been better off with Subway or Togos.
After getting the RIGHT sandwiches, I still think that their sandwiches are lacking; it was decent at best. Sure, if I paid $7 – $8 for one, that’s fine. But $13 PRETAX? You gotta load it up with some more meat.
We will not be returning. I can make a better sandwich at home for a quarter of the price.
Atmosphere: 2
Food: 2
Service: 1
Brian W
How can you call this a deli with one slice of Roast Beef, horrible..they need to see what a real east coast deli serves
Ksenia Postolnik
Finally, I tried these sandwiches after living in LG for over five years. I had always wanted to, and now I have. Honestly, I was expecting more. My boyfriend got them to go and brought them home. I'm not sure if it was because he chose the wrong type of bread, but these sandwiches seemed too dry and had too much bread. They definitely needed more sauce. Maybe the bread wasn't right for these Italian sandwiches. I didn't enjoy them as much as I had hoped. Also, I expected to see tomatoes in Italian sandwiches, but there were none. I'm glad I tried them, but they didn't meet my expectations.
Atmosphere: 4
Food: 3
Service: 4
Summer Katona
Absolutely horrible customer service!! I have never received such bad service in los Gatos I am truly shocked that these ladies are allowed to continue to serve guests!!!
Atmosphere: 1
Food: 1
Service: 1
lil pickle
I used to frequent this sandwich shop for a quick lunch to grab and go. I would always call in my order about 15-30 mins before walking over to pick up my sandwich.The sandwiches and salads there are pretty good.The employees are mostly younger people who, for the most part, are quick and friendly.But the reason I stopped going there was because of an older brunette woman who works there. Not sure if she's the manager or an owner or an employee, but she ruined the place for me.From taking my phone order to when I picked up my sandwich, which wasn't ready even after 30 mins from when I ordered, she was straight up rude to me. Not just unpleasant or grumpy or busy, she treated me like I wasn't worth her time.And that left a bad taste in my mouth. Never going back.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Sandwiches
Frederick Brice
Almost missed this place but the food really hit the spot. I keep seeing the Godfather sandwhich and I'll have to give ita shot, next time around. This time around, it was the double meat pastrami on a Dutch crunch roll. Can't complain!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
American Angler
Then he said "what ever you do, make sure you stop at The American Italian Deli, because it's the best!" So as soon as I was finished adjusting the Slide Feelers on the Hobbled Wigglerdoo, I was set and ready to go!Man-O-Man a great sandwich! I never knew lunch could be so great! ☆☆☆☆☆
Had the Godfather 2, and it was great. Spicy enough to sweat but doesn't burn your mouth lol - Great Sandwich! My wife had the Ironman and wouldn't share!!
Atmosphere: 5
Food: 5
Service: 5
Philip Ericson
Meatball sandwich was bland. Meatballs were cold in the middle. Low grade food and the price reflects at $10.95. With a drink I paid near $17 for just and sandwich and a drink. Not worth it! Atmosphere is fun but it is way underperforming. This a lot of restaurants these days. Way over priced for marginal cuisine.
Atmosphere: 4
Food: 2
Service: 3
Chalipo K
More of a scrumptious sandwich spot than deli per se. The sandwiches are a delicious blend of quality meats, fresh produce and the best sandwich bread around. Godfather (an italian combo) is the signature sandwich but they’re all good. There’s typically a sandwich of the day, soup of the day and selection of salads. Drink (including beer) and chip selection is plentiful. Occasionally there’s raviolis, meatballs and the like. I don’t typically see an assortment of meat to order by the slice, pound etc. Their forte is delicious sando’s and accompaniments. Outdoor and indoor seating. Muni lot parking very close. I recommend the chicken parmigiana (WED only), godfather’s, and roastbeef.
Tasty sandwiches, nice staff. We order online as it can get busy during lunch. Its not fancy- There is a little seating inside, and there are a few tables outside.
I have been going to the Los Altos location since the mid 1970's.......
Had roast turkey with avocado on sourdough. Seemed like a Thanksgiving feast ! Also ordered the Godfather - as good Italian sandwhich as from NYC or South Philly- excellent!
I’m quite shocked this place has four stars.
Was craving a sandwich and all my go-to places were closed, so I found myself on Yelp, which generally doesn’t disappoint. I guess there is a first for everything.
Anything and everything about this place was bad. First off, we never DoorDash, but we did this ONE TIME and of course, the deli messes up our sandwiches big time, so the hubby had to go back and pick up new sandwiches. Kinda defeats the purpose of the delivery service. We were told if we wanted our delivery charges back, we’d have to take it up with DoorDash, even though it was not DoorDash’s mistake to begin with.
And this is where it really goes downhill (refer to photos I posted). We ordered three sandwiches. Sure we had some special requests but it was not all that complicated (again, refer to the receipt I posted).
The hubby ordered a Godfather II – it came just as he asked for, but like some other reviews mentioned, you’d think for the price, you’d get more meat. Overall, the taste was good, but we’ve had much better and heftier sandwiches elsewhere. The hubby also said the sourdough roll was tough.
The BFF ordered a Godfather II as well, without any special requests. It came MEATLESS. Yes, you heard right. THERE WAS NO MEAT (see photos).
I ordered the Iron Man (my special request was no oil, vinegar ok; NO MAYO). I got a sandwich with JUST MEAT WITH MAYO, none of the toppings. Even if they made my sandwich right, I think 3-4 THIN slices of meat is just not sufficient. I probably would’ve been better off with Subway or Togos.
After getting the RIGHT sandwiches, I still think that their sandwiches are lacking; it was decent at best. Sure, if I paid $7 – $8 for one, that’s fine. But $13 PRETAX? You gotta load it up with some more meat.
We will not be returning. I can make a better sandwich at home for a quarter of the price.
Atmosphere: 2
Food: 2
Service: 1
How can you call this a deli with one slice of Roast Beef, horrible..they need to see what a real east coast deli serves
Finally, I tried these sandwiches after living in LG for over five years. I had always wanted to, and now I have. Honestly, I was expecting more. My boyfriend got them to go and brought them home. I'm not sure if it was because he chose the wrong type of bread, but these sandwiches seemed too dry and had too much bread. They definitely needed more sauce. Maybe the bread wasn't right for these Italian sandwiches. I didn't enjoy them as much as I had hoped. Also, I expected to see tomatoes in Italian sandwiches, but there were none. I'm glad I tried them, but they didn't meet my expectations.
Atmosphere: 4
Food: 3
Service: 4
Absolutely horrible customer service!! I have never received such bad service in los Gatos I am truly shocked that these ladies are allowed to continue to serve guests!!!
Atmosphere: 1
Food: 1
Service: 1
I used to frequent this sandwich shop for a quick lunch to grab and go. I would always call in my order about 15-30 mins before walking over to pick up my sandwich.The sandwiches and salads there are pretty good.The employees are mostly younger people who, for the most part, are quick and friendly.But the reason I stopped going there was because of an older brunette woman who works there. Not sure if she's the manager or an owner or an employee, but she ruined the place for me.From taking my phone order to when I picked up my sandwich, which wasn't ready even after 30 mins from when I ordered, she was straight up rude to me. Not just unpleasant or grumpy or busy, she treated me like I wasn't worth her time.And that left a bad taste in my mouth. Never going back.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Sandwiches
Almost missed this place but the food really hit the spot. I keep seeing the Godfather sandwhich and I'll have to give ita shot, next time around. This time around, it was the double meat pastrami on a Dutch crunch roll. Can't complain!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Then he said "what ever you do, make sure you stop at The American Italian Deli, because it's the best!" So as soon as I was finished adjusting the Slide Feelers on the Hobbled Wigglerdoo, I was set and ready to go!Man-O-Man a great sandwich! I never knew lunch could be so great! ☆☆☆☆☆
Restaurantji Recommends
Had the Godfather 2, and it was great. Spicy enough to sweat but doesn't burn your mouth lol - Great Sandwich! My wife had the Ironman and wouldn't share!!
Atmosphere: 5
Food: 5
Service: 5
Meatball sandwich was bland. Meatballs were cold in the middle. Low grade food and the price reflects at $10.95. With a drink I paid near $17 for just and sandwich and a drink. Not worth it! Atmosphere is fun but it is way underperforming. This a lot of restaurants these days. Way over priced for marginal cuisine.
Atmosphere: 4
Food: 2
Service: 3
More of a scrumptious sandwich spot than deli per se. The sandwiches are a delicious blend of quality meats, fresh produce and the best sandwich bread around. Godfather (an italian combo) is the signature sandwich but they’re all good. There’s typically a sandwich of the day, soup of the day and selection of salads. Drink (including beer) and chip selection is plentiful. Occasionally there’s raviolis, meatballs and the like. I don’t typically see an assortment of meat to order by the slice, pound etc. Their forte is delicious sando’s and accompaniments. Outdoor and indoor seating. Muni lot parking very close. I recommend the chicken parmigiana (WED only), godfather’s, and roastbeef.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball, Beer Selection, Sandwiches, Godfather Sandwich
Love this spot! So nice when a deli does it right, and this is the perfect example of deli done right.
Food: 5
Go to place for a quality made sandwich. Can't go wrong here. Friendly staff that is very helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiches
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