Disappointed in both the price and the quality of food. I ordered general tsos chicken, some pots stickers and an egg roll. The picture attached is what I got when I ordered general tsos, there’s a one size container (no small or large) and it costs $15 - yea $15 for just that container. No rice or anything with it. Then when I got it I was def disappointed in the taste. This is a different general tsos that just tastes like mild chicken wing pieces put in a container. Not the unique sweet and spicy general tso you would expect. Then the egg roll cost me $2 and that wasn’t even a nice egg roll - it was a small spring roll that you can get in the frozen section of a grocery store in a box. Then to top it off, the potstickers were sold individually- $2 a piece! So I wanted atleast 3 of them - well at least those were good - but $6 for 3 dumplings??? In the end everything cost me $24 and it honestly was a waste of money. The chicken I cant even eat, it’s not even big pieces but instead small little pieces/ends/trimmings put in a box with barely any flavor. - ridiculous. Never going back here again, not worth the money at all
Lucas Matze
Chef Kwan’s is a true Bay Area gem and landmark! I grew up with it as Su Hong To-go but it’s retained most if not all of its menu through the rebrand. Accuracy of orders can be spotty (I.e. missing Chinese chicken salad dressing, dressing tasting off, providing chicken version of a dish instead of beef). But, staff are kind and they’ve figured out how to run everything quite efficiently.Parking: Free street parking and municipal lot located next to Chef Kwan’s. Parking availability can be spotty depending on day/time and downtown traffic.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet and Sour Chicken, Orange Chicken
Elsa Rodriguez
Chef Kwan’ is one of the more popular Chinese restaurants in Palo Alto that offers an amazing menu of food options. This Chinese restaurant showcases some of the most authentic and delicious food options. Fortune Chinese Food offers Chinese cuisine made from the freshest ingredients and spices great and Wonderful staff super Friendly thx so much Connie
Atmosphere: 5
Food: 5
Service: 5
Wendel Fabris
Everything is bad.
Atmosphere: 1
Food: 2
Service: 1
Al
Always good
Atmosphere: 5
Food: 5
Service: 5
Angela Judah
Decided to go here instead of panda express. The results wasted money and still going to panda express. They gave me soup and when I tried to ask what it was I got told what you order. Not happy the rice was
Atmosphere: 1
Food: 2
Service: 2
RavenRider
Their internet was down, so it was cash only. The friendly and attentive service was still there though. The food we great. I can recommend the spicy hunan beef.Great service and food combined means I'll be back
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hunan Beef
Todd Kennedy
Take out is prime way to dine here. Almost always have meals ready when indicated. Fresh and flavorful items.Parking: Often difficult for finding handicap space.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chinese Chicken Salad
Justin A. Guerrero
Food is exceptional if they are not too busy. Otherwise, fantastic. My favorite local go to spot
We’ve been coming here for 20 years and the food is still great as ever. You can never go wrong with the combo fried rice and garlic chicken! :) Parking isn’t hard to find and the staff are super friendly. Would highly recommend if you’re in Menlo Park.
Outdoor Action & Antics with Pat D.
I miss Su Hongs and this is pretty close. The menu is a little different but looks like they're using the same recipes.
Chris Buja
extremely tasty, even therapeutic, hot and sour soup is the star of the menu
Jean J. M.
Try the peking chicken wings, chicken corn soup. Shrimp fried rice and stir fry mixed veggie.
Food: 5
Service: 5
josh g.
I really like the chicken salad, Hunan beef, and combo fried rice all combined.
Best Chinese food around
Disappointed in both the price and the quality of food. I ordered general tsos chicken, some pots stickers and an egg roll. The picture attached is what I got when I ordered general tsos, there’s a one size container (no small or large) and it costs $15 - yea $15 for just that container. No rice or anything with it. Then when I got it I was def disappointed in the taste. This is a different general tsos that just tastes like mild chicken wing pieces put in a container. Not the unique sweet and spicy general tso you would expect. Then the egg roll cost me $2 and that wasn’t even a nice egg roll - it was a small spring roll that you can get in the frozen section of a grocery store in a box. Then to top it off, the potstickers were sold individually- $2 a piece! So I wanted atleast 3 of them - well at least those were good - but $6 for 3 dumplings??? In the end everything cost me $24 and it honestly was a waste of money. The chicken I cant even eat, it’s not even big pieces but instead small little pieces/ends/trimmings put in a box with barely any flavor. - ridiculous. Never going back here again, not worth the money at all
Chef Kwan’s is a true Bay Area gem and landmark! I grew up with it as Su Hong To-go but it’s retained most if not all of its menu through the rebrand. Accuracy of orders can be spotty (I.e. missing Chinese chicken salad dressing, dressing tasting off, providing chicken version of a dish instead of beef). But, staff are kind and they’ve figured out how to run everything quite efficiently.Parking: Free street parking and municipal lot located next to Chef Kwan’s. Parking availability can be spotty depending on day/time and downtown traffic.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet and Sour Chicken, Orange Chicken
Chef Kwan’ is one of the more popular Chinese restaurants in Palo Alto that offers an amazing menu of food options. This Chinese restaurant showcases some of the most authentic and delicious food options. Fortune Chinese Food offers Chinese cuisine made from the freshest ingredients and spices great and Wonderful staff super Friendly thx so much Connie
Atmosphere: 5
Food: 5
Service: 5
Everything is bad.
Atmosphere: 1
Food: 2
Service: 1
Always good
Atmosphere: 5
Food: 5
Service: 5
Decided to go here instead of panda express. The results wasted money and still going to panda express. They gave me soup and when I tried to ask what it was I got told what you order. Not happy the rice was
Atmosphere: 1
Food: 2
Service: 2
Their internet was down, so it was cash only. The friendly and attentive service was still there though. The food we great. I can recommend the spicy hunan beef.Great service and food combined means I'll be back
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hunan Beef
Take out is prime way to dine here. Almost always have meals ready when indicated. Fresh and flavorful items.Parking: Often difficult for finding handicap space.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chinese Chicken Salad
Food is exceptional if they are not too busy. Otherwise, fantastic. My favorite local go to spot
Restaurantji Recommends
We’ve been coming here for 20 years and the food is still great as ever. You can never go wrong with the combo fried rice and garlic chicken! :) Parking isn’t hard to find and the staff are super friendly. Would highly recommend if you’re in Menlo Park.
I miss Su Hongs and this is pretty close. The menu is a little different but looks like they're using the same recipes.
extremely tasty, even therapeutic, hot and sour soup is the star of the menu
Try the peking chicken wings, chicken corn soup. Shrimp fried rice and stir fry mixed veggie.
Food: 5
Service: 5
I really like the chicken salad, Hunan beef, and combo fried rice all combined.