Absolutely disrespectful. Hung up on several times when our timed delivery was an HOUR late. Manager refused to help in any way. This store needs looked at.
Service: 1
Zach Petrek
Always slow. Always. Expect double the time they estimate.
Atmosphere: 2
Food: 4
Service: 1
Jessica Meraz
Love dominos, the store on parkway is the best in Merced, always so so friendly and accurate on every order I receive! Love the app too, so many perks!
We generally like Dominoes, with a few exceptions in the past. Everyone has a bad day, right? Tonight we decided to try the breadsticks and salad. If you like to head to your kitchen, pour the salt shaker into your mouth, this is the place for you! The breadsticks are as salty, and greasy, as they could possibly be, the cheese sauce adds insult to injury. And the salad dressing? Wow, a whopping 400MG of salt!! Salad is healthy, I LOVE SALADS, but counteracted by all that sodium?? And you would do well to sort through the lettuce for the browned edges that say someone did not check the salad well. $8 towards a salad will definitely be better spent at the market for lettuce with far more ingredients than iceberg, four plum tomatoes, flour covered cheese and a small slice of purple onion. A lesson learned.
Atmosphere: 2
Food: 2
Service: 2
Martha Armas-Kelly
So order all the time..no fuss just decent pizza and prices are fair...however today I ordered a medium pizza with white sauce bacon pineapple chicken pepperoni and what did I get ? a plain pepperoni pizza .The older driver was leaving and I called her she had the best customer service. The host denied the order and the mgr were the worse at customer care and to add insult to injury they had the pizza teturned and stoll xharged me extra..Disappointment when you are a good customer and get treated wrongly.That is why folks shop elsewhere
Food: 3
Service: 1
Kaine George
You didn't call my phone. Didn't do anything to help, and the manager needs to be adjusted with the back of my hand.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Nicole L.
I ordered it online and I waited for 20 minutes past the pickup time and then when I told the lady my bacon was burnt burnt she was so beyond rude and could care less about my situation even though I had waited so long and stayed polite mind you. My disabled father tried calming her down and she was even ruder to him. The burnt pizza was one thing, but their attitude and disrespect to their customers is just absurd. I will not be returning and if you're in a wheelchair like my father, I wouldn't suggest going there either.
B7 0.
Asked to talk to a manger last night and both ladies laughed in my face said I had to wait
Phil Rizkalla
Not a great choice
Mike Fitzgerald
I placed an online Carry out order, which I paid for with a credit card online with my government name. On arrival to pick up the order, front door to Domino's was locked. I knocked gently, waved and waited patiently for Thomas to acknowledge me. After 10min of being ignored I went back to my vehicle to call Domino's restaurant phone. Before calling I had a voice-mail from Thomas claiming he couldn't give me my order due to the fact I was using a different alias to pick up order. I've used my alias name to pick up orders at this specific Domino's before as well as other restaurants all over Merced CA and never had a problem until now. Frustrated about the power trip message from Thomas and Frustrated I haven't eaten all day. Frustrated that I left my Security post to pick up food quickly. I immediately called restaurant. After phone rang through the entire cycle of rings and no answer it disconnected. I called the second time same results. Now this transaction is taking completely longer than expected. I go back to the Domino's front door to call again and hope to get some kind of service. Standing outside the Domino's restaurant looking in through the front entrance windows. While on my cell phone and hear Domino's phone ringing from outside the door and still no customer service from Thomas. I began to bang on door to get his attention. It was a common bang of 5 harder than usual knocks to get Thomas attention. I tried knocking politely. I tried waving and standing patiently for 10min. I called store 3 times. I felt I was being ignored because there was a clear line of site to the front entrance door and Thomas. I was in my security attire so opposed no treat and obviously could tell from my badges and patches I was a Private Security Officer. After the failed attempts to get Thomas attention He heard the louder knocking. Thomas saw I had my cell phone to ear and finally picked up Domino's store phone. I asked did you cancel my order from giving a different allies? Is my order ready? Thomas replied in a power trip kind of tone "I'm not letting in for banging on my door" and began to lecture me about a different allies. I replied I've paid for the order already so allies or not is irrelevant. I also stated I've never had a problem before so why now is Thomas making it difficult? He continues to over talk me and say I was banging on "his" door to loud and because i banged on "his door" to loud he was refusing to give me my order. I than asked for his name. I than asked for his supervisor name. He gave me his name but refused to give me his supervisor name. He replied to go to Domino's website if I had a problem. I've never been treated like Thomas treated me. I'm originally from San Francisco I've been ordering take out for 15 years now all throughout California over hundreds of times and never had a issue with picking up a order. This was a first and a unpleasant first experience. So basically I got No food. I got the worst customer service from Thomas. I also got charged for the food. Most importantly I put my job at risk to leave my post which is not allowed unless it's emergency or cleared by a supervisor officer. I took that risk to obtain food because I worked 12 hours and was feeling low energy. With 4 hours remaining of my 16 shift I desperately needed nutrients. I'm completely upset at Thomas power trip behavior I'll never go to this Domino's restaurant ever again. In fact, I'll go completely across town and out of my way to the other Domino's located on the completely other side of Merced. Just so I won't ever encounter Thomas power trip behavior and poor customer service again. To be honest I'm so upset I'll probably never use Domino's again. I'm most likely to delete the app and never recommend or use Domino's again. I had just started to eat Domino's regularly spending over $100 in the last 2 weeks. It's unfortunate how one b
I really like their pizzas and hot wings and when you order through the app they have the best deals. You can easily feed a family of five for around $25
Atmosphere: 4
Food: 5
Service: 4
Jack S.
Whatever you do please do not waste your time or money on Dominos pizza in merced.They took me for two orders of $80 bucks. Then the guy laughed at me when i complained.
Nellski Dagrate
The worst place to order from over an hour and 15 minutes for delivery never again.
Mike M
If a customer orders extra toppings, especially if the toppings cost extra, it's reasonable to expect the RIGHT toppings. Three (3) times I've ordered GROUND BEEF but was SERVED SAUSAGE instead. The meats look alike (sort of), but the taste is completely different. Speaks to Domino's not giving a s***.
Tina R.
I love dominos pizza on park Ave been going there for about a yr and recently the service and product has been outstanding Angel Cano is very friendly gave us great service. Thanks Angel see you next time
Absolutely disrespectful. Hung up on several times when our timed delivery was an HOUR late. Manager refused to help in any way. This store needs looked at.
Service: 1
Always slow. Always. Expect double the time they estimate.
Atmosphere: 2
Food: 4
Service: 1
Love dominos, the store on parkway is the best in Merced, always so so friendly and accurate on every order I receive! Love the app too, so many perks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Pepperoni Pizza, Lava Cake
We generally like Dominoes, with a few exceptions in the past. Everyone has a bad day, right? Tonight we decided to try the breadsticks and salad. If you like to head to your kitchen, pour the salt shaker into your mouth, this is the place for you! The breadsticks are as salty, and greasy, as they could possibly be, the cheese sauce adds insult to injury. And the salad dressing? Wow, a whopping 400MG of salt!! Salad is healthy, I LOVE SALADS, but counteracted by all that sodium?? And you would do well to sort through the lettuce for the browned edges that say someone did not check the salad well. $8 towards a salad will definitely be better spent at the market for lettuce with far more ingredients than iceberg, four plum tomatoes, flour covered cheese and a small slice of purple onion. A lesson learned.
Atmosphere: 2
Food: 2
Service: 2
So order all the time..no fuss just decent pizza and prices are fair...however today I ordered a medium pizza with white sauce bacon pineapple chicken pepperoni and what did I get ? a plain pepperoni pizza .The older driver was leaving and I called her she had the best customer service. The host denied the order and the mgr were the worse at customer care and to add insult to injury they had the pizza teturned and stoll xharged me extra..Disappointment when you are a good customer and get treated wrongly.That is why folks shop elsewhere
Food: 3
Service: 1
You didn't call my phone. Didn't do anything to help, and the manager needs to be adjusted with the back of my hand.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
I ordered it online and I waited for 20 minutes past the pickup time and then when I told the lady my bacon was burnt burnt she was so beyond rude and could care less about my situation even though I had waited so long and stayed polite mind you. My disabled father tried calming her down and she was even ruder to him. The burnt pizza was one thing, but their attitude and disrespect to their customers is just absurd. I will not be returning and if you're in a wheelchair like my father, I wouldn't suggest going there either.
Asked to talk to a manger last night and both ladies laughed in my face said I had to wait
Not a great choice
I placed an online Carry out order, which I paid for with a credit card online with my government name. On arrival to pick up the order, front door to Domino's was locked. I knocked gently, waved and waited patiently for Thomas to acknowledge me. After 10min of being ignored I went back to my vehicle to call Domino's restaurant phone. Before calling I had a voice-mail from Thomas claiming he couldn't give me my order due to the fact I was using a different alias to pick up order. I've used my alias name to pick up orders at this specific Domino's before as well as other restaurants all over Merced CA and never had a problem until now. Frustrated about the power trip message from Thomas and Frustrated I haven't eaten all day. Frustrated that I left my Security post to pick up food quickly. I immediately called restaurant. After phone rang through the entire cycle of rings and no answer it disconnected. I called the second time same results. Now this transaction is taking completely longer than expected. I go back to the Domino's front door to call again and hope to get some kind of service. Standing outside the Domino's restaurant looking in through the front entrance windows. While on my cell phone and hear Domino's phone ringing from outside the door and still no customer service from Thomas. I began to bang on door to get his attention. It was a common bang of 5 harder than usual knocks to get Thomas attention. I tried knocking politely. I tried waving and standing patiently for 10min. I called store 3 times. I felt I was being ignored because there was a clear line of site to the front entrance door and Thomas. I was in my security attire so opposed no treat and obviously could tell from my badges and patches I was a Private Security Officer. After the failed attempts to get Thomas attention He heard the louder knocking. Thomas saw I had my cell phone to ear and finally picked up Domino's store phone. I asked did you cancel my order from giving a different allies? Is my order ready? Thomas replied in a power trip kind of tone "I'm not letting in for banging on my door" and began to lecture me about a different allies. I replied I've paid for the order already so allies or not is irrelevant. I also stated I've never had a problem before so why now is Thomas making it difficult? He continues to over talk me and say I was banging on "his" door to loud and because i banged on "his door" to loud he was refusing to give me my order. I than asked for his name. I than asked for his supervisor name. He gave me his name but refused to give me his supervisor name. He replied to go to Domino's website if I had a problem. I've never been treated like Thomas treated me. I'm originally from San Francisco I've been ordering take out for 15 years now all throughout California over hundreds of times and never had a issue with picking up a order. This was a first and a unpleasant first experience. So basically I got No food. I got the worst customer service from Thomas. I also got charged for the food. Most importantly I put my job at risk to leave my post which is not allowed unless it's emergency or cleared by a supervisor officer. I took that risk to obtain food because I worked 12 hours and was feeling low energy. With 4 hours remaining of my 16 shift I desperately needed nutrients. I'm completely upset at Thomas power trip behavior I'll never go to this Domino's restaurant ever again. In fact, I'll go completely across town and out of my way to the other Domino's located on the completely other side of Merced. Just so I won't ever encounter Thomas power trip behavior and poor customer service again. To be honest I'm so upset I'll probably never use Domino's again. I'm most likely to delete the app and never recommend or use Domino's again. I had just started to eat Domino's regularly spending over $100 in the last 2 weeks. It's unfortunate how one b
Restaurantji Recommends
I really like their pizzas and hot wings and when you order through the app they have the best deals. You can easily feed a family of five for around $25
Atmosphere: 4
Food: 5
Service: 4
Whatever you do please do not waste your time or money on Dominos pizza in merced.They took me for two orders of $80 bucks. Then the guy laughed at me when i complained.
The worst place to order from over an hour and 15 minutes for delivery never again.
If a customer orders extra toppings, especially if the toppings cost extra, it's reasonable to expect the RIGHT toppings. Three (3) times I've ordered GROUND BEEF but was SERVED SAUSAGE instead. The meats look alike (sort of), but the taste is completely different. Speaks to Domino's not giving a s***.
I love dominos pizza on park Ave been going there for about a yr and recently the service and product has been outstanding Angel Cano is very friendly gave us great service. Thanks Angel see you next time