McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
206 W Olive Ave, Merced
(209) 723-6421
About McDonald's
Customers' Favorites
McDonald's Reviews
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This location is so unfriendly. manger tells me they tried... try what? trying is putting me in a stall from drive thru and giving me the wrong order? And then having to drive all the way back with 2 year old twins just to get an item wrong still? when you put me in the stalls, you're expected to bring my order out right since you know my order is waiting for something that isn't ready yet. Your management team needs more customer service training. this location has none.
TOTALLY BAD EXPERIENCE waited 20 minutes for the sodas to my order after I was accused of not paying when I paid online 🤷🏾♀️🤦🏾♀️
Ratings
Menu
Hours
| Monday | 5AM - 3AM |
| Tuesday | 5AM - 3AM |
| Wednesday | 5AM - 3AM |
| Thursday | 5AM - 3AM |
| Friday | 5AM - 3AM |
| Saturday | 5AM - 3AM |
| Sunday | 5AM - 3AM |
People in Merced Also Viewed
McDonald's is a popular choice for many due to their quick service and efforts to make things right when mistakes happen. The restaurant offers a mixed experience, with some customers praising the friendly staff and efficient service, while others have encountered issues such as missing toppings or unusual sandwich orders. The mandatory kiosk ordering system can be a source of frustration for those who prefer a more traditional counter service.
Despite some hiccups, the restaurant seems to be a favorite in the area, with one customer praising the high-quality ingredients and plump buns. The mobile app is also a hit, allowing customers to avoid the hassle of in-person ordering and take advantage of great deals.
However, the restaurant is not without its challenges. Some customers have experienced long wait times, rude staff, and incorrect orders, leading to the need for remakes and additional time and money spent. The quality of certain menu items, such as the nuggets, can also be inconsistent.
Overall, McDonald's appears to be a mixed bag, with both positive and negative experiences for customers. The restaurant's commitment to customer satisfaction and efforts to make things right when mistakes occur are commendable, but there is room for improvement in areas such as staff training and order accuracy.