Burger King in Milpitas

“It was cheeseburger day in the US and I was at the Great Mall shopping with my wife at the Uniqlo which is very close to the Great Mall food court. I was intent on getting my cheeseburger for the day and as you other husbands who shop with your wife know what it's like to stand around while the wife considers close to try on and buy , I decided to see if I can't get my cheeseburger on. Lucky for me the Burger King app had a free cheeseburger with any purchase of a dollar or more. So I made my online order and was able to get a chocolate chip cookie and a cheeseburger for a buck. The experience was easy and smooth and no hassle. Mind you now this is not a classic Burger King experience but rather a mall version of the Burger King experience and it was fine and easy. Happy national cheeseburger day y'all!“

“Today 5/21 I came in for my lunch management on duty was very rude ! I have been coming here for over 4 years at least once or twice a week. I even bring a group of my coworkers have never experienced this kind of service , I asked for two bbq sauces . Manager on duty was annoyed and said we only give one sauce for free, the young Mexican girl working and him said, “ I was being annoying in Spanish not knowing I speak Spanish ( poor work ethics ) .Which I confronted them both ! As a manager you should have customer service skills or not work in the customer service industry! All other employees have never gave me any issues for a 25 cent bbq sauce lol 😂 how embarrassing of him !Edit: Spoke with the manager she apologized for the service provided and made sure I feel welcomed every time I come for lunch. I appreciate her being humble and respectful because of her i am changing my rating to 5 star service . There are still people who care about their customers. All other staff has always been very friendly and kind minus the incident. Food is fresh and on point always 🫶“

“The very polite gentleman working the register was most helpful, he suggested that I add an onion rings to my chicken sandwich and Oreo milkshake and it was an offer I couldn't refuse on account of it reducing the total cost more than $3 .. If hes not the manager, he should be. Since im supposed to have it my way at BK.. promote that guy please +$3 raise because good performance should be equally rewarded.“