Cold Stone Creamery

426 Great Mall Dr, Milpitas
(408) 263-1600

Recent Reviews

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John Duncan

"Closed because our register isn't working," which is probably a lie because the teens were clearly trying to close the shop 15 minutes early.

Manuel Gomez Tlacoxolal

My and my partner rushed to get ice cream and we knew they close at 8:00 pm. We made it at 7:50 pm and greeted the cashier who promptly responded “we are close.”
I understand you may close earlier some days, but at least acknowledge our attempt to buy from your shop.
Not a good first impression

Service: 1

Isabelle Warnke

The ice cream is really good here! I really love how they add fresh ingredients and mix it into the ice cream! I’d definitely recommend getting ice cream from Coldstone!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Strawberry Ice Cream

Adriana Perez

I ordered the coffee-flavored ice cream in a "Love It" size with a cone, and it was absolutely delicious! Loved the crunchy toffee or peanuts.

Atmosphere: 5

Food: 5

Service: 5

Natalie Yeh

I ordered a milk n cookie shake with whipped cream on top - it’s dangerously delicious. I had four e-gift cards, but I didn’t know which one still had a balance in it. When my first gift card showed a $0 balance, I offered to use my credit card. Cassandra encouraged me to try the other gift cards, so I greatly appreciate her for punching in all four of my gift cards. Finally, the fourth gift card had a balance in it. Taking her advice, I took a screenshot of it to use in the future.On a different note, the custom ice cream cakes are fantastic!

Atmosphere: 5

Food: 5

Service: 5

Isabelle Zhang

I like how creamy and yummy the ice cream flavors are. and that you and mix a lot of stuff if you want to the price i’d say is quite pricey but it’s a once in a while treat to have so it’s good.

Snow Ball’s World

I like how creamy and yummy the ice cream flavors are. and that you and mix a lot of stuff if you want to the price i’d say is quite pricey but it’s a once in a while treat to have so it’s good.

S S

Yummy yummy yum yumWe had 3 flavors on waffle cup for regular size and it cost 8$ nearly. It was good amount of quantity for 2 people.

Hemanth Yarlagadda

Loved the chocolate devotion!!

Rehan Khamaruddin

Ice cream is great as usual. It wasn't crowded. But that's probably because we visited on a Monday afternoon.

Brian Tran

Tim carried my game in valorant and he's so cool

Rucha Raje

Update the timing. It closes at 8 but shows 9 here.

S K

Yummy yummy yum yumWe had 3 flavors on waffle cup for regular size and it cost 8$ nearly. It was good amount of quantity for 2 people.

Menah Shalizi

I wanna give you just one star because of one employee I don't like her that much attitude I am also an employee in 7eleven I try to keep customers happy so they come again.

Halley Chen (HC)

The ice-cream is just ok, very basic flavors and nothing goes above and beyond. So I think it is absolutely overpriced. Above that, the staff who served me was also impatient and made me feel not respected. Just don’t understand why people work in customer service wear a grumpy face.

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