McDonald's
1249 Great Mall Dr, Milpitas
(408) 935-8225
Recent Reviews
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The girl at the drive through window this morning gave me unnecessary attitude. I remained kind and respectful throughout the process but the way she spoke to me was rude and judgmental. She needs to work on her customer service. I have also worked drive through before so I understand what it means to be in her position. However, I would never speak to anyone, let alone a customer, the way she spoke to me. I did not need such an attitude this early in the morning.
Atmosphere: 2
Food: 2
Service: 1
Food was okay service was okay and quick usually however sometimes it can be long wait on the weekend.
Atmosphere: 3
Food: 4
Service: 4
I like this place.. After a time consuming visit to the Great Mall(which closes by 7:30 or so), this is a decent place to have your dinner. Needless to say they are consistent. The crew members are supportive and it is a nice, casual atmosphere for a family dinner during a shopping.
Atmosphere: 5
Food: 5
Service: 5
Although both Google map and McDonald apps show it’s open at 6am, employees insist they open at 7am and no one help me refund my online order.
The service late every time doordash and uber eats
Got my order wrong multiple times
There’s an extremely nice woman that works in the drive through almost every time I’ve come to this location and she is very friendly each and every time. Thank you Katelynn, your kindness is appreciated.
This place is a shady family-owned restaurant disguised as an international fast food chain place.
Average food with terrible service.
The woman who was serving had a huge attitude, I'm gonna give you the time so the owner may then can train her for better customer service. may 13 7:35pm.
Well, across the street is Traders Joe's, get some salad n some mine as well eat healthy today.
It was quite Busy I was waiting by the cashier for my order for around 20 minutes and the staff disregarded the whole while attending to others in the lines not at the pickup for delivery it was a disregard to those who just needed their food to get picked up
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
First of all I was inside because my son wanted to eat there I did my order on the kiosk I only had a $100 dollar bill the guy said they don’t take $100 bills so he asked the manager she was rude only said no didn’t even say nothing else or nothing I went to chevron that is in the same spot and bought a few things to pay at McDonald’s for my order, when I wanted to sit down all tables were dirty I asked politely if they can clean it and the guy came and cleaned it in a bad manner I said thank you he didn’t even look at me or answer . When I got my order no straws and I was missing the happy meal it was giving to me by the manager with a bad mood ? never coming back to this place I eat
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: French Fries
It's just not like how we used to be put a lot of homelessness the french fries with cold the hamburger was dry
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fish Fillet Sandwich
Jhonathan was very kind, he explained a better way to order my usual food. Thank you Jonathan!
Atmosphere: 5
Food: 5
Service: 5
This place has the nicest staff ever! Also good food prep .
Atmosphere: 5
Food: 5
Service: 5
Busy time and people we waiting at cashier to order for long minutes and staff including manager disregarded them while attending to other orders. When called to great new customers, they referred these people to order at kiosk.
The sole waiting all wanted to pay cash.
Bad balancing between sales and operations.
Not a great experience on service
Atmosphere: 1
Food: 4
Service: 1
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