New Phở Saigon | Noodle & Grill Restaurant
1770 Clear Lake Ave, Milpitas
(408) 262-1688
Recent Reviews
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The spoon smelled like bleach, very plain porridge, i had to ask for more sauce, the meat tasted weird too. Didn't worth the money. The bathroom is disgusting.
Atmosphere: 2
Food: 2
Service: 3
I came here with my daughter and we ordered to dine in. While we were eating, I decided to place one order to go, but within a minute I told the lady I didn’t want it anymore. She immediately said it was too late to cancel, which didn’t make sense because barely a minute had passed. (I didn’t even want the to-go order at that point) but I just let it go and continued because she was being said “it was already being made” so I understood.
When it was time to pay, my total came out to about $76. I asked why it was so high, and she said it was because I had two to-go orders, even though I only ever placed one and didn’t even want that one to begin with. I was so confused how she could add an extra order that I never confirmed. And if it’s true that the kitchen had already started cooking it within a minute, how were two orders already being made? It just didn’t add up.
On top of that, she was embarrassing me in front of everyone, insisting I pay for both orders, and even pointed at my daughter when my daughter tried to explain. When things escalated, the employee decided to call her boss, which I found very unprofessional. I’ve never had that happen before at any restaurant. She literally handed me her phone so I could explain the situation directly to her boss. The boss was actually very nice, and she handled the conversation well. However, I still feel that the situation should have been managed differently by the employee from the start. It’s something that should have been resolved in person without needing to involve her boss over the phone in front of other customers.
I usually have great experiences at restaurants, and most places are understanding if you change your mind within a minute, but not here. I won’t be coming back.
This is hands down one of the best Pho spots I’ve been too. Definitely a family/mom and pop feel. As soon as we sat, they gave us a couple minutes to look at the menu and 5 mins later after we ordered, our food arrived. Food was freshly made and it was absolutely delicious. With the two large bowls of PHO and the two appetizers, it came out to a total of $50 bucks which was amazing, provided their quick service. This is definitely our go-to Pho spot.
Atmosphere: 5
Food: 5
Service: 5
Potstickers were amazing but the Chow Mein didn’t had any flavor. Pretty flat taste.
Staff is great.
Atmosphere: 5
Food: 4
Service: 5
This place hits the spot on a cold winter day. Quick service and amazing food.
Atmosphere: 5
Food: 5
Service: 5
Kind and funny staff, excellent food.
Atmosphere: 5
Food: 5
Service: 5
There is very little meat in the soup, only intestines and tendons
Atmosphere: 1
Food: 1
Service: 2
The bathroom had some type of red shit on the floor, freezer looked as if it had never been cleaned
Atmosphere: 1
Food: 2
Service: 3
The food was delicious... Service was impeccable
Atmosphere: 5
Food: 5
Service: 5
I gave this place 5 stars great service food were delicious and my, the pho for the price it was a lot if you like pho come to this place and add on # 32 and 35
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup
Restaurantji Recommends
Top notch best food and owner
Atmosphere: 5
Food: 5
Service: 5
Doesn't disappoint, bon bo hue still the best around here
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Soup
Came here super hungry and looking for Pho. So happy we stopped in. My partner and I shared the #5 and #44 and were in heaven. The spam is cooked so nicely. And the pho broth was phenomenal. Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
That was just so dang good. Pho broth was rich and super flavorful. Tons of meat in the bowl.
Prices are great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: cơm tỏi pate chiến ốp la 火腿和煎蛋大蒜炒飯 garlic fried rice with spam & fried egg
Pho broth was SO delicious, would definitely come here again. Prices were reasonable and service was amazing! 🤩
Atmosphere: 4
Food: 5
Service: 5
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