Ordered a salad with no Bleu cheese and some wings. Came out with with Bleu cheese and wings were cold. Waitress came by twice. Once to take orders and once for the check. Not a fan.
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Pretzel Bites
Allan T
Used to like coming to Buffalo Wild Wings but the new order and pay system that they are trying to implement is making the business worse. I placed and order and they sent it to the wrong table, the servers strongly push the online ordering and pay but I like doing the old fashion way were you tell the waiter your order so they know what table and what food you ordered. Please BWW don’t implement this system to people that eat in just do it the old fashion way or only implement it for people eating at the bar area. This visit I was disappointed at the BWW.
The QR code to get the menu was ruff when you have kids and elderly people that don't use phones. Puts everything on one person to order for the table. Feel like you become the waiter. There are things that are nice about it. Ordering refills and paying your bill.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Buffalo, Hot, Traditional Wings, Boneless Wings
Bélgica Vargas
I love this place, good service, clean, very friendly staff and delicious food.
Ang Khetsavanh
In short, our experience would have been better if we didn't have to wait for an hour for our food and if the order came out correctly.We got there on a Friday Night before the dinner rush. The first seating area had a handful of other parties and the bar area had two small parties.We dont go out much as a family so this kind of ruined the experience for us. It wasn't busy yet our food still took forever to come out.Our waiter RJ was dope though, cool guy and genuinely cared about our experience there and made things right for us. Kudos to RJ.Another thing that didn't make sense was they made us wait for a booth because they had to clean it but there were 3 other booths on the same side we could have sat down at whole the dirty one was being cleaned. The response to that was thats what happens when you don't have a busser. Not sure how that's on the client but cool story ?♂️ the girl was kind of rude about it too...Other than that, food was good.
Atmosphere: 5
Food: 5
Service: 3
Dylan Dugo
I got my food cold and it made me sick the next day I will never come back here again
Atmosphere: 1
Marlene Ashworth
Sitting at the bar is where you get the better service. The husband loves the wings, which i don't eat. Hamburgers are not worth the price. Fries taste old every time I've had them, so I keep them off my plate.
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Hot, Sandwich, Traditional Wings, Mozzarella Sticks
Andrew Crites
Have waited roughly 30 minutes, just to receive our food. One of the waiters gave us nothing but attitude when checking in on us. They really need to hire more staff, having only 1 bartender is not a good idea for a Sunday. Never received a second drink after ordering. Host also claimed 10% off our order when using the QR code on the table, that was also wrong.Very upset with the whole experience, especially since this is our first time coming in, and I won't be coming back.Parking: Parking is with the mall, so you can find paid parking on certain days.Kid-friendliness: There is a limited kids menu, and they do have booster seats, but I wouldn't recommend bringing kids here.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Naked Tenders, Hot
Raf Aya
I am going to be as honest as possible. I was a recurring customer until 1 year ago and I had many problems with my past orders. I simply don't know how this restaurant is still in business. It has a very inefficient staff. Even the simplest order is a problem. Everything is delivered wrong. my last order I asked for wings only and they gave me boneless and I had to go back one more time for my food and it turns out that they gave me, for the second time, my wrong order. I am really very disappointed. from this place, so I'm sorry I won't buy any more. and I know that my opinion is not important to them, I just want that what happened to me does not happen to other clients.
Service: 1
lucas benjamin
This location is deteriorating, and I'm not sure what happened, but the quality has declined significantly. Firstly, I was seated in the back near the bar without a choice, which I didn't appreciate. Secondly, the music was excessively loud; I'm not sure if they're aiming to be a club, but considering they sell wings, it was inappropriate. I asked if they could lower the volume since I had to shout to communicate with my wife, but unfortunately, the music remained unchanged. Thirdly, all the waitresses seemed to be focused on one table, perhaps because they were friends with the customers there. It's understandable, but it felt like we were forgotten. What's amusing is that I believe the manager on duty was at that table the entire night, enjoying herself with that group. Lastly, I waited for 40 minutes before my wings arrived, and when they did, they were cold and dry. Additionally, I ordered fries with my wings, but they were served way before my main dish arrived. By the time my wings came, I had already finished my fries.Sorry yall lost a customer hope one day you’ll fix it.. I had good memories here but.. #NoTip(Nightshift 11 Feb)
It is widely known that people don't necessarily go to B-Dubs for the food, but for the atmosphere and the ability to watch some sports. Now don't get me wrong, the food isn't terrible - there is a nice variety of choices and wing flavors. My food came out fresh and piping hot. The staff is friendly, and helpful. Go watch a game, and grab a bite.
Atmosphere: 4
Food: 3
Service: 4
Melissa Hinojos
Service was horrible had to ask for my drinks and an hour later for my food. Then I get my food and my food is cold!!! Will not return
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Chicken Sandwich
Alex
Food is horrible just like the service.
Ro salvio
horrible place i guess eat before you go there and wait more then 1 hours to get your food .. and when you get it its wrong
Dax Smith (Daxitaxi)
Tried to get a table here yet the staff were not interested in Seating anyone. There was at least 25pax waiting for tables yet the staff were not even acknowledging anyone even though there was multitudes of empty tables.
Ordered a salad with no Bleu cheese and some wings. Came out with with Bleu cheese and wings were cold. Waitress came by twice. Once to take orders and once for the check. Not a fan.
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Pretzel Bites
Used to like coming to Buffalo Wild Wings but the new order and pay system that they are trying to implement is making the business worse. I placed and order and they sent it to the wrong table, the servers strongly push the online ordering and pay but I like doing the old fashion way were you tell the waiter your order so they know what table and what food you ordered. Please BWW don’t implement this system to people that eat in just do it the old fashion way or only implement it for people eating at the bar area. This visit I was disappointed at the BWW.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Boneless & Trad Wings, Buffalo, Hot, Chicken Tenders, Traditional Wings, Mozzarella Sticks, Boneless Wings
The QR code to get the menu was ruff when you have kids and elderly people that don't use phones. Puts everything on one person to order for the table. Feel like you become the waiter. There are things that are nice about it. Ordering refills and paying your bill.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Buffalo, Hot, Traditional Wings, Boneless Wings
I love this place, good service, clean, very friendly staff and delicious food.
In short, our experience would have been better if we didn't have to wait for an hour for our food and if the order came out correctly.We got there on a Friday Night before the dinner rush. The first seating area had a handful of other parties and the bar area had two small parties.We dont go out much as a family so this kind of ruined the experience for us. It wasn't busy yet our food still took forever to come out.Our waiter RJ was dope though, cool guy and genuinely cared about our experience there and made things right for us. Kudos to RJ.Another thing that didn't make sense was they made us wait for a booth because they had to clean it but there were 3 other booths on the same side we could have sat down at whole the dirty one was being cleaned. The response to that was thats what happens when you don't have a busser. Not sure how that's on the client but cool story ?♂️ the girl was kind of rude about it too...Other than that, food was good.
Atmosphere: 5
Food: 5
Service: 3
I got my food cold and it made me sick the next day I will never come back here again
Atmosphere: 1
Sitting at the bar is where you get the better service. The husband loves the wings, which i don't eat. Hamburgers are not worth the price. Fries taste old every time I've had them, so I keep them off my plate.
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Hot, Sandwich, Traditional Wings, Mozzarella Sticks
Have waited roughly 30 minutes, just to receive our food. One of the waiters gave us nothing but attitude when checking in on us. They really need to hire more staff, having only 1 bartender is not a good idea for a Sunday. Never received a second drink after ordering. Host also claimed 10% off our order when using the QR code on the table, that was also wrong.Very upset with the whole experience, especially since this is our first time coming in, and I won't be coming back.Parking: Parking is with the mall, so you can find paid parking on certain days.Kid-friendliness: There is a limited kids menu, and they do have booster seats, but I wouldn't recommend bringing kids here.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Naked Tenders, Hot
I am going to be as honest as possible. I was a recurring customer until 1 year ago and I had many problems with my past orders. I simply don't know how this restaurant is still in business. It has a very inefficient staff. Even the simplest order is a problem. Everything is delivered wrong. my last order I asked for wings only and they gave me boneless and I had to go back one more time for my food and it turns out that they gave me, for the second time, my wrong order. I am really very disappointed. from this place, so I'm sorry I won't buy any more. and I know that my opinion is not important to them, I just want that what happened to me does not happen to other clients.
Service: 1
This location is deteriorating, and I'm not sure what happened, but the quality has declined significantly. Firstly, I was seated in the back near the bar without a choice, which I didn't appreciate. Secondly, the music was excessively loud; I'm not sure if they're aiming to be a club, but considering they sell wings, it was inappropriate. I asked if they could lower the volume since I had to shout to communicate with my wife, but unfortunately, the music remained unchanged. Thirdly, all the waitresses seemed to be focused on one table, perhaps because they were friends with the customers there. It's understandable, but it felt like we were forgotten. What's amusing is that I believe the manager on duty was at that table the entire night, enjoying herself with that group. Lastly, I waited for 40 minutes before my wings arrived, and when they did, they were cold and dry. Additionally, I ordered fries with my wings, but they were served way before my main dish arrived. By the time my wings came, I had already finished my fries.Sorry yall lost a customer hope one day you’ll fix it.. I had good memories here but.. #NoTip(Nightshift 11 Feb)
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It is widely known that people don't necessarily go to B-Dubs for the food, but for the atmosphere and the ability to watch some sports. Now don't get me wrong, the food isn't terrible - there is a nice variety of choices and wing flavors. My food came out fresh and piping hot. The staff is friendly, and helpful. Go watch a game, and grab a bite.
Atmosphere: 4
Food: 3
Service: 4
Service was horrible had to ask for my drinks and an hour later for my food. Then I get my food and my food is cold!!! Will not return
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Chicken Sandwich
Food is horrible just like the service.
horrible place i guess eat before you go there and wait more then 1 hours to get your food .. and when you get it its wrong
Tried to get a table here yet the staff were not interested in Seating anyone. There was at least 25pax waiting for tables yet the staff were not even acknowledging anyone even though there was multitudes of empty tables.
Atmosphere: 1
Service: 1