I’m a long-time customer of this location. Once upon a time, I would’ve (without hesitation) given this particular store 5 stars. Unfortunately, it appears that some of the ‘superstar’ baristas have moved on. Nowadays, there seems to be an influx of new hires who don’t know how to make drinks that align with customer preferences. Additionally, this location has become known for LONGGGGG wait times in-store even when the drive-thru isn’t busy!
It’s literally a coin toss as to whether my drinks will be made to my liking and if my wait time will be unnecessarily extensive.
Atmosphere: 4
Food: 3
Service: 3
Julius Rongavilla
Service can be a little slow here, but that is to be expected because it is in a very busy location. The parking lot can also be a little difficult to find parking and is laid out a little weird. Otherwise, it’s a newer Starbucks location with a nice interior and specious patio.
Atmosphere: 5
Food: 5
Service: 4
Piyumi Warnapurage
Nice staff, no waiting, and they don't forget to give me a straw, every time.
Atmosphere: 5
Food: 5
Service: 5
Elnar Sibert
It’s 96 degrees outside and I only went in to get a cup of water, walking to pep boys to pick up my car. The entire staff was rude immediately “did you buy something” was she going to ask for my receipt next? And then the “manager” felt the need to step in “I’m the manager and I don’t make the rules take it up with corporate” it’s a cup of water! And upon further review, everyone in there looked dirty and tired. I’m glad I didn’t get the water. Especially since the guy filling the ice was walking by with the bucket around his crotch dripping sweat and whatever else inside the ice. BEWARE. Maybe that’s why the store was empty. If they were smart they would have tried to sell me up on a refreshing drink but…..
Atmosphere: 1
Service: 1
J
Love this location! The baristas are trained and the assistant manager didn't act like they just get out of a 20years prison sentence, like the assistant manager at Myrtle & Foothill
Atmosphere: 5
Food: 5
Service: 5
Moises
Love this one. Been to a few locations. Customer service was top notch. Employees made me feel welcomed. No rushing, facilities available. Make all Starbucks like this .
Atmosphere: 4
Food: 4
Service: 4
David McGregor
Google maps is wrong. There's no Starbucks here. Only tacos ensenada
Ana R
24 hours! Stopped by around 11 and people were sitting inside on their laptops,
Atmosphere: 5
Food: 5
Service: 5
Stephen
Pretty much always gets your order wrong. Then they overcharge you and make you pay more for their consistent mistakes. Don’t go here. Need to learn difference between the words “venti” and “grande”.
veronica ibarra
Marky Mark always Brightens my Ealry Morning with his amazing charismatic personality and service. Adds a smile to my face every time
Weirdly consistently BAD. Busy or slow it's always bad at this location.
Atmosphere: 1
Food: 1
Service: 1
Ellen Blackstock
Drive through-everyone is very friendly
Atmosphere: 4
Food: 4
Service: 4
阿程
I don't know if management realizes that you keep typing my name wrong, it's not accidental, it's a systemic problem. The problem is I want to drink coffee with my name on it.
Atmosphere: 5
Food: 5
Service: 3
Higher Standards
Did not have most the ingredients needed to make beverages. Staff was still nice even after being yelled at all day.
I’m a long-time customer of this location. Once upon a time, I would’ve (without hesitation) given this particular store 5 stars. Unfortunately, it appears that some of the ‘superstar’ baristas have moved on. Nowadays, there seems to be an influx of new hires who don’t know how to make drinks that align with customer preferences.
Additionally, this location has become known for LONGGGGG wait times in-store even when the drive-thru isn’t busy!
It’s literally a coin toss as to whether my drinks will be made to my liking and if my wait time will be unnecessarily extensive.
Atmosphere: 4
Food: 3
Service: 3
Service can be a little slow here, but that is to be expected because it is in a very busy location. The parking lot can also be a little difficult to find parking and is laid out a little weird. Otherwise, it’s a newer Starbucks location with a nice interior and specious patio.
Atmosphere: 5
Food: 5
Service: 4
Nice staff, no waiting, and they don't forget to give me a straw, every time.
Atmosphere: 5
Food: 5
Service: 5
It’s 96 degrees outside and I only went in to get a cup of water, walking to pep boys to pick up my car. The entire staff was rude immediately “did you buy something” was she going to ask for my receipt next? And then the “manager” felt the need to step in “I’m the manager and I don’t make the rules take it up with corporate” it’s a cup of water! And upon further review, everyone in there looked dirty and tired. I’m glad I didn’t get the water. Especially since the guy filling the ice was walking by with the bucket around his crotch dripping sweat and whatever else inside the ice. BEWARE. Maybe that’s why the store was empty. If they were smart they would have tried to sell me up on a refreshing drink but…..
Atmosphere: 1
Service: 1
Love this location! The baristas are trained and the assistant manager didn't act like they just get out of a 20years prison sentence, like the assistant manager at Myrtle & Foothill
Atmosphere: 5
Food: 5
Service: 5
Love this one. Been to a few locations. Customer service was top notch. Employees made me feel welcomed. No rushing, facilities available. Make all Starbucks like this .
Atmosphere: 4
Food: 4
Service: 4
Google maps is wrong. There's no Starbucks here. Only tacos ensenada
24 hours! Stopped by around 11 and people were sitting inside on their laptops,
Atmosphere: 5
Food: 5
Service: 5
Pretty much always gets your order wrong. Then they overcharge you and make you pay more for their consistent mistakes. Don’t go here. Need to learn difference between the words “venti” and “grande”.
Marky Mark always Brightens my Ealry Morning with his amazing charismatic personality and service. Adds a smile to my face every time
Service: 5
Restaurantji Recommends
Very fast. Food is good. Pricey.
Atmosphere: 3
Food: 4
Service: 5
Weirdly consistently BAD. Busy or slow it's always bad at this location.
Atmosphere: 1
Food: 1
Service: 1
Drive through-everyone is very friendly
Atmosphere: 4
Food: 4
Service: 4
I don't know if management realizes that you keep typing my name wrong, it's not accidental, it's a systemic problem. The problem is I want to drink coffee with my name on it.
Atmosphere: 5
Food: 5
Service: 3
Did not have most the ingredients needed to make beverages. Staff was still nice even after being yelled at all day.
Atmosphere: 4
Food: 5
Service: 5
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