If I could leave a zero star review I would, went here with my family for lunch and had nothing but bad experiences.First off, something kind of petty, l order jalapeños on half my pizza and only got 6 total jalapeños for side of the large pizza. Wasn't going to complain about that but after everything, it's on the list.Once we sat and started eating our salad from the salad bar and having some of our drinks we noticed one of the cups had a literal ANT in it. I brought it to the front to bring it to their attention and I was only met with, "that's impossible", even though I was literally holding the tea up to the light and pointing at it floating between some of the tea leaves. The older gentleman was expressing his doubts to me even though the ant was before our very eyes. Crazy…I wasn't going to make a scene, even in an empty lobby. So I made my way back to the table and took all my families drinks and waiting for my family to be finished with their salads so we can leave. After a few minutes the same gentleman had the audacity to come to our table with the tea poured on a pizza dish and pointed to a tea leaf, which we both saw during the initial conversation, and laughed saying it wasn't an ant and maybe we need to call Pepsi in a condescending tone. After that conversation he made his way to the back but not before underhand tossing the dish with the tea on it in the dirty dish bin above the garbage which got tea all over the floor by the front entrance.My mother was trying to cool the situation and asked for a bottle soda instead which he hesitantly agreed to. Oddly, my mother asked for a cup with her bottle soda and the cup he gave her had lipstick on it. At this point we were so finished with this round table and couldn't get out fast enough.I wanted to leave the pizza that was uneaten but my mother insisted we take it with us so she went to grab a box and the gentleman handed her a box with soaking wet hands which left his finger prints on the box. Not very sanitary.*I believe we all know the shape and size of an ant and how it differs from a damn piece of tea leaf.*I believe we all know common sanitary practices about washing AND drying hands*I believe we all know the difference between clean and dirty dishes.I just don't believe the employees at this round table do.Definitely never going to this establishment again.
Atmosphere: 1
Food: 3
Service: 1
Daniel Diaz
The old lady working their sold me alcohol and didn’t even bother to check my ID I’m a minor
Atmosphere: 1
Food: 1
Service: 1
Chelsea Keen
EDIT: Just FYI, they posted a response here to make everyone think they're taking it seriously. I emailed them and they haven't responded. Guess they this is who they are what what they pride themselves on. Don't be fooled!Outrageous- I placed an order for a contactless delivery, a feature that is available online and clearly states that the delivery person will leave the boxes, back away, and wait. I have Covid and a baby, so I also left a note to ask that they not knock.Not only did the delivery person knock and ring the bell, he asked me to sign the receipt and wanted a cash tip. I did everything online. I circled my note and contactless delivery on the receipt. The driver said, "thanks for the no tip!"We went back and forth a bit, because again, I don't understand the point of contactless delivery if they're going to make contact regardless. He said he didn't care.I called the store and the manager assured me everyone loves that driver. Okay, well, in normal circumstances- sure, but that was not my experience. She too said contactless delivery didn't matter and that the owner made them get signed receipts. So, why have it as a feature then??? So unprofessional. She said thank you and hung up.This is not the service I arranged, so I guess be warned if you are unable to get to the door, they'll make you anyway. 0/10 will not return.
Atmosphere: 1
Food: 3
Service: 1
Jr Melman
THE BEST PIZZA UVE HAD IN CALIFORNIA. Would drive 10hrs to grab this pizza again.
Grigoriy Dubyago
Excellent Choice for lunch it’s quick, cheap and tasty. 6.50 you can get a personal pizza and enjoy a quite lunch.
Atmosphere: 5
Food: 5
Service: 5
VonPreußen V.
This Round Table Pizza which is located in downtown Monterey on Alvarado Street is the worst pizza place I have ever experienced. First off the restaurant is in dire need of some deep cleaning. The place is dirty and pretty run down. The customer service is appalling and the lady has difficulty communicating in English. After all the horrible things I experienced at this location I ended up getting pizza elsewhere. This business should be avoided because I believe it poses a possible health risk to anyone who decides to eat here. Salad bar looked horrible and some of the items definitely should have been thrown out. Just look at all the one star reviews for this business that should say it all.
Kelly Ray
We stopped in during New Years Eve downtown Mtry event. It was enjoyable.
Atmosphere: 4
Food: 4
Service: 5
Robert W.
Person answering the phone should be fired No customer service abilities was speaking to other in spanish while take my order repeated myself three times and than hung the phone up when i call back and and told her how rude she was she just said thats fine.. what???
Shane S.
Great pizza. Crispy and cooked well. Nice lady at the front. She gave me extra ranch for free
Jacob Tenney
My pizza was good, but my wife ordered a gluten free crust and we didn’t get it. The invoice showed original crust, so we’re not sure how it got mixed up. I called and the guy on the phone was nice, but the owner, Sam, called my wife back and yelled at her saying she can’t get a free pizza, which we never asked for. We took the pizza back to the store and asked for Sam’s full name and the cashier was also extremely rude and refused to write his name down, but she assured us that everyone really likes him. Food was good but terrible customer service.
I called in my order, and when picking it up, it was exactly what I wanted. Heavy sauce! Loving it! Very clean atmosphere and dining area. Not to loud and plenty of tvs showing sports.
janel sosa
Horrible costumer serviceOld lady is very
Atmosphere: 1
Food: 1
Service: 1
Maya Palacios
The old lady was very very disrespectful towards me and my family she doesn’t know what personal space is and she basically stalking us while we were dining! She ruined our night out and we felt stares the whole time! I didn’t get her name but it’s the oldest lady there! Please don’t go to this establishment the owners are very rude and the place was very dirty!!!
Atmosphere: 1
Food: 1
Service: 1
Dwight Dowson
Courteous Service!
Atmosphere: 5
Food: 5
Service: 5
Joe D.
I concur with "Beach P" about the ambience there. The staff person is rude and business seems to be way down there. Not a pleasant place. I was a regular customer pre-pandemic and tried to get back into it but the vibe and attitude there is all wrong. Gave it a try but won't be going back for a while. The place seems like a mess and the toilet was crusted for the longest time, and the men's urinal has been out of service for weeks - the lovely black plastic trash bag solution. I give up.
If I could leave a zero star review I would, went here with my family for lunch and had nothing but bad experiences.First off, something kind of petty, l order jalapeños on half my pizza and only got 6 total jalapeños for side of the large pizza. Wasn't going to complain about that but after everything, it's on the list.Once we sat and started eating our salad from the salad bar and having some of our drinks we noticed one of the cups had a literal ANT in it. I brought it to the front to bring it to their attention and I was only met with, "that's impossible", even though I was literally holding the tea up to the light and pointing at it floating between some of the tea leaves. The older gentleman was expressing his doubts to me even though the ant was before our very eyes. Crazy…I wasn't going to make a scene, even in an empty lobby. So I made my way back to the table and took all my families drinks and waiting for my family to be finished with their salads so we can leave. After a few minutes the same gentleman had the audacity to come to our table with the tea poured on a pizza dish and pointed to a tea leaf, which we both saw during the initial conversation, and laughed saying it wasn't an ant and maybe we need to call Pepsi in a condescending tone. After that conversation he made his way to the back but not before underhand tossing the dish with the tea on it in the dirty dish bin above the garbage which got tea all over the floor by the front entrance.My mother was trying to cool the situation and asked for a bottle soda instead which he hesitantly agreed to. Oddly, my mother asked for a cup with her bottle soda and the cup he gave her had lipstick on it. At this point we were so finished with this round table and couldn't get out fast enough.I wanted to leave the pizza that was uneaten but my mother insisted we take it with us so she went to grab a box and the gentleman handed her a box with soaking wet hands which left his finger prints on the box. Not very sanitary.*I believe we all know the shape and size of an ant and how it differs from a damn piece of tea leaf.*I believe we all know common sanitary practices about washing AND drying hands*I believe we all know the difference between clean and dirty dishes.I just don't believe the employees at this round table do.Definitely never going to this establishment again.
Atmosphere: 1
Food: 3
Service: 1
The old lady working their sold me alcohol and didn’t even bother to check my ID I’m a minor
Atmosphere: 1
Food: 1
Service: 1
EDIT: Just FYI, they posted a response here to make everyone think they're taking it seriously. I emailed them and they haven't responded. Guess they this is who they are what what they pride themselves on. Don't be fooled!Outrageous- I placed an order for a contactless delivery, a feature that is available online and clearly states that the delivery person will leave the boxes, back away, and wait. I have Covid and a baby, so I also left a note to ask that they not knock.Not only did the delivery person knock and ring the bell, he asked me to sign the receipt and wanted a cash tip. I did everything online. I circled my note and contactless delivery on the receipt. The driver said, "thanks for the no tip!"We went back and forth a bit, because again, I don't understand the point of contactless delivery if they're going to make contact regardless. He said he didn't care.I called the store and the manager assured me everyone loves that driver. Okay, well, in normal circumstances- sure, but that was not my experience. She too said contactless delivery didn't matter and that the owner made them get signed receipts. So, why have it as a feature then??? So unprofessional. She said thank you and hung up.This is not the service I arranged, so I guess be warned if you are unable to get to the door, they'll make you anyway. 0/10 will not return.
Atmosphere: 1
Food: 3
Service: 1
THE BEST PIZZA UVE HAD IN CALIFORNIA. Would drive 10hrs to grab this pizza again.
Excellent Choice for lunch it’s quick, cheap and tasty. 6.50 you can get a personal pizza and enjoy a quite lunch.
Atmosphere: 5
Food: 5
Service: 5
This Round Table Pizza which is located in downtown Monterey on Alvarado Street is the worst pizza place I have ever experienced. First off the restaurant is in dire need of some deep cleaning. The place is dirty and pretty run down. The customer service is appalling and the lady has difficulty communicating in English. After all the horrible things I experienced at this location I ended up getting pizza elsewhere. This business should be avoided because I believe it poses a possible health risk to anyone who decides to eat here. Salad bar looked horrible and some of the items definitely should have been thrown out. Just look at all the one star reviews for this business that should say it all.
We stopped in during New Years Eve downtown Mtry event. It was enjoyable.
Atmosphere: 4
Food: 4
Service: 5
Person answering the phone should be fired No customer service abilities was speaking to other in spanish while take my order repeated myself three times and than hung the phone up when i call back and and told her how rude she was she just said thats fine.. what???
Great pizza. Crispy and cooked well. Nice lady at the front. She gave me extra ranch for free
My pizza was good, but my wife ordered a gluten free crust and we didn’t get it. The invoice showed original crust, so we’re not sure how it got mixed up. I called and the guy on the phone was nice, but the owner, Sam, called my wife back and yelled at her saying she can’t get a free pizza, which we never asked for. We took the pizza back to the store and asked for Sam’s full name and the cashier was also extremely rude and refused to write his name down, but she assured us that everyone really likes him. Food was good but terrible customer service.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I called in my order, and when picking it up, it was exactly what I wanted. Heavy sauce! Loving it! Very clean atmosphere and dining area. Not to loud and plenty of tvs showing sports.
Horrible costumer serviceOld lady is very
Atmosphere: 1
Food: 1
Service: 1
The old lady was very very disrespectful towards me and my family she doesn’t know what personal space is and she basically stalking us while we were dining! She ruined our night out and we felt stares the whole time! I didn’t get her name but it’s the oldest lady there! Please don’t go to this establishment the owners are very rude and the place was very dirty!!!
Atmosphere: 1
Food: 1
Service: 1
Courteous Service!
Atmosphere: 5
Food: 5
Service: 5
I concur with "Beach P" about the ambience there. The staff person is rude and business seems to be way down there. Not a pleasant place. I was a regular customer pre-pandemic and tried to get back into it but the vibe and attitude there is all wrong. Gave it a try but won't be going back for a while. The place seems like a mess and the toilet was crusted for the longest time, and the men's urinal has been out of service for weeks - the lovely black plastic trash bag solution. I give up.