It doesn't matter if you order in person or online the wait is terrible over 30 minutes after the initial time.
Atmosphere: 1
Food: 3
Service: 1
D P
Never again. Placed order for fries for my daughter when we got it it was cold . They refried same fries and gave us burnt and dried fries. Location is dirty and sticky.
Atmosphere: 1
Food: 1
Service: 1
Justina Welch
I'm surprised this location is still open! Their food was NOT fresh. Cold french fries (looked old) with no seasoning, and the chicken was COMPLETELY dry. I couldn't even bite into the chicken (not an exaggeration). When the bag was given to me, it was sealed with a sticker, so I thought it was fresh, given that I waited in-store about 20-25 minutes. On the way home I opened the bag and noticed. I gave the restaurant a call to notify them, and the manger on duty was very understandable and kind. A credit was issued to me for my next visit. Of course, when I returned they stated that they could not find my credit, even with my receipt and documentation of who I spoke with. Again, very disappointed in not only the food, but the customer service. Not to mention the restaurant did not look appealing/clean. AND business licenses and permits that are on display are expired (I suggested they update this). Good luck calling their corporate number that they give you. They are just as bad. That will be my last visit.
Atmosphere: 2
Food: 1
Service: 2
M Rod
They take way too long for everything.. trash
Atmosphere: 1
Food: 1
Service: 1
Eileen Ruvalcaba
Came here at noon June 29th Cleanest and quickest wing stop I’ve been to ! Manager was super nice and the employees were very friendly.
Atmosphere: 5
Food: 5
Service: 5
Shalonda Jones
I ordered 40 pieces of chicken, 7 pieces out of the 40 had to be cooked atleast 10 times(maybe left over in the fryer). When I called to speak with a manager to next day the lady who answered the phone said there is no store manager till the next day. The lady did not seem to be apologetic at all although I told her I didn't want a refund of any kind. I will never come back to this wingstop again. Not to mention it wasn't the cleanest. I would give this place 0 stars if it was available.
Atmosphere: 1
Food: 1
Service: 1
Ray Ro
I give this Wingstop chance after chance to see if something has changed. Nope, still not good. Better off going to Day st, Moreno Beach, or Ramona.
Atmosphere: 1
Food: 1
Service: 1
Antonio Sanchez
Absolutely the worst fast food place ever. They need to fire all the workers cause they just mess around in the back and orders take way too long and food is always cold. Disgusting
Shaikh Imran
The sloth branch of wingstop. They are slow asf.They are really hell of slow even in weekdays always their staff is on break time during busy time. Please go to different branch Moreno beach dr and others they always joking around. no customer service at all. I am sure if the boss hire new fast people this will Branch will more revenue.
Service: 1
Amanda Le Cruz
Showed up 10 minutes late to pick up my online order to make sure they had enough time to make it by the time I got there. I was told it would be another 10 minutes. I didn't get my food until an hour after I ordered. 40 minutes after it was supposed to be ready.
It seems like every time I come here and place an order it's always something the chicken is fried too too hard the fries are never hot and fresh the service it's only one person in there that provide you with good customer service I'm going to have to find another Wingstop to go to
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Chicken Wings, Seasoned Fries
mario nunez
This places needs new management is been 30min waiting was told it will be ready at 5:24pm is already 6:06pm still waiting.
Service: 1
Pedro Salazar
Their phone ordering process is bad. Placed my order 20 minutes ahead and arrived and they just had gotten my order. Saying that it would be ready in 15 minutes. Why go through a phone order and then the systems aren’t communicating effectively.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Wings, Seasoned Fries
Frank Diaz
If you want food poisoning and to wait am hour for takeout go here.
It doesn't matter if you order in person or online the wait is terrible over 30 minutes after the initial time.
Atmosphere: 1
Food: 3
Service: 1
Never again. Placed order for fries for my daughter when we got it it was cold . They refried same fries and gave us burnt and dried fries. Location is dirty and sticky.
Atmosphere: 1
Food: 1
Service: 1
I'm surprised this location is still open! Their food was NOT fresh. Cold french fries (looked old) with no seasoning, and the chicken was COMPLETELY dry. I couldn't even bite into the chicken (not an exaggeration). When the bag was given to me, it was sealed with a sticker, so I thought it was fresh, given that I waited in-store about 20-25 minutes. On the way home I opened the bag and noticed. I gave the restaurant a call to notify them, and the manger on duty was very understandable and kind. A credit was issued to me for my next visit. Of course, when I returned they stated that they could not find my credit, even with my receipt and documentation of who I spoke with. Again, very disappointed in not only the food, but the customer service. Not to mention the restaurant did not look appealing/clean. AND business licenses and permits that are on display are expired (I suggested they update this). Good luck calling their corporate number that they give you. They are just as bad. That will be my last visit.
Atmosphere: 2
Food: 1
Service: 2
They take way too long for everything.. trash
Atmosphere: 1
Food: 1
Service: 1
Came here at noon June 29th
Cleanest and quickest wing stop I’ve been to ! Manager was super nice and the employees were very friendly.
Atmosphere: 5
Food: 5
Service: 5
I ordered 40 pieces of chicken, 7 pieces out of the 40 had to be cooked atleast 10 times(maybe left over in the fryer). When I called to speak with a manager to next day the lady who answered the phone said there is no store manager till the next day. The lady did not seem to be apologetic at all although I told her I didn't want a refund of any kind. I will never come back to this wingstop again. Not to mention it wasn't the cleanest. I would give this place 0 stars if it was available.
Atmosphere: 1
Food: 1
Service: 1
I give this Wingstop chance after chance to see if something has changed. Nope, still not good. Better off going to Day st, Moreno Beach, or Ramona.
Atmosphere: 1
Food: 1
Service: 1
Absolutely the worst fast food place ever. They need to fire all the workers cause they just mess around in the back and orders take way too long and food is always cold. Disgusting
The sloth branch of wingstop. They are slow asf.They are really hell of slow even in weekdays always their staff is on break time during busy time. Please go to different branch Moreno beach dr and others they always joking around. no customer service at all.
I am sure if the boss hire new fast people this will Branch will more revenue.
Service: 1
Showed up 10 minutes late to pick up my online order to make sure they had enough time to make it by the time I got there. I was told it would be another 10 minutes. I didn't get my food until an hour after I ordered. 40 minutes after it was supposed to be ready.
Restaurantji Recommends
It seems like every time I come here and place an order it's always something the chicken is fried too too hard the fries are never hot and fresh the service it's only one person in there that provide you with good customer service I'm going to have to find another Wingstop to go to
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Chicken Wings, Seasoned Fries
This places needs new management is been 30min waiting was told it will be ready at 5:24pm is already 6:06pm still waiting.
Service: 1
Their phone ordering process is bad. Placed my order 20 minutes ahead and arrived and they just had gotten my order. Saying that it would be ready in 15 minutes. Why go through a phone order and then the systems aren’t communicating effectively.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Wings, Seasoned Fries
If you want food poisoning and to wait am hour for takeout go here.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Wings, French Fries
Longest wait worst service ever
Food: 2
Service: 1
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