Customer service from the wife is consistently hostile.
I’ve given this shop multiple chances. Yesterday Nov 23rd, my wheat sesame bagel was toasted by the wife until it was burned. So today I asked if they had a regular (non‑wheat) sesame to avoid the same issue. The wife behind the counter responded in a VERY hostile tone: “That’s all we have.” I was taken aback and asked, “Why are you so confrontational? I’m just asking a question.” She replied, “It’s my store. It’s my stuff. It’s my style. If you don’t like it, why are you here?”
I’ve never encountered anything this unprofessional and disrespectful in my entire life. The behavior was utterly unacceptable. I will not be returning.
Atmosphere: 2
Food: 3
Service: 1
Charles Dolce
Good selection of bagels, self serve coffee, lotsa parking, fast service on a Tuesday morning
Atmosphere: 5
Food: 5
Service: 5
Saketha Ramanujam S Samavedam
Every Saturday there's a group of grandpas with their vintage cars that show up here. It's nice.
Atmosphere: 5
Food: 4
Service: 5
Ilia Geltser
We ordered veggie eggwitch and lochs spread. First, the wrong item was made, the remake was tasteless, there was no fish in lochs, only the cream cheese. Coffee is watery. High price, low value
Atmosphere: 3
Food: 2
Service: 2
Evgeny Vinnik
Do not recommend ordering coffee there. Ordered cappuccino: result was underwhelming, Starbucks next door making it better (for cheaper)
Atmosphere: 4
Food: 1
Service: 4
AJ Hundal
The bagels here are solid, with a good variety of options and tasty food overall. However, the service left a lot to be desired. When I politely asked the lady behind the counter to repeat something, she responded rudely and came off as very discourteous. It really took away from the experience. I’d consider going back for the food, but I hope they improve how they treat their customers.
F X
I truly don’t understand the mentality of a place that, in such difficult times, would choose to treat customers with zero customer service and instead belittle them. This establishment needs to do better. The customer service is not just lacking—it’s rude and dismissive. I don’t enjoy leaving negative reviews, but this place needs a serious wake-up call. Food served in a rude environment is always going to leave a bad taste.
Atmosphere: 3
Food: 3
Service: 1
m v
I don’t even know where to start. I was charged 816$ for 4 bagels and a coffee. I was refunded 800$ by my bank chase. The bagel street owner apologized saying it was a mistake and agreed to refund us right away. Not sure if I believe the owner or not, I’m grateful he agreed to refund us the extra amount that was charged when I found out about it. I’m grateful I go thru my credit card statement else he would have gotten away with it. With that being that, please double check the amount you are paying and unfortunately I won’t be going back there again. 2 stars for refunding the extra money he charged us right away.
Atmosphere: 1
Food: 2
Service: 2
Srinivas Dharmasanam
I LOVE BAGELWICHES 💃🙏
Atmosphere: 5
Food: 5
Service: 5
Real
Coffee was rancid. And I received a big frown with attitude when I said that it was rancid. Not a great attitude when it was their own fault. Felt uncomfortable when they were talking about me for bringing it up…I brought it up politely….like I was the one serving them…. I mean, what was I supposed to do? Sip, smile, and then tell them it was great coffee?! How does that make sense? Good thing I got a replacement drink for it. But even the can was dirty too!!!! Man I was so disgusted by the whole thing. The bagels were alright. Nothing special.
Mediocre food, not especially clean, bathroom was closed
Aiko T
I’ve never had a bad sandwich here and the service is friendly and quick! The bagels are fresh and tasty, for cold sandwiches the ingredients are cold, crisp and never stingy. I tend to get the chicken salad sandwich and pizza bagel but their other items are yummy too. Don’t even think of going to Panera! This is much better.
Atmosphere: 5
Food: 5
Service: 5
Urna B
Good good bagels and sweet people working. Reliable for a quick bite. Wish bathroom was open tho!
Uma B
Good good bagels and sweet people working. Reliable for a quick bite. Wish bathroom was open tho!
Atmosphere: 3
Food: 5
Service: 5
Chin Sonu
Love this place. The best bagels in town. Great people.
Customer service from the wife is consistently hostile.
I’ve given this shop multiple chances. Yesterday Nov 23rd, my wheat sesame bagel was toasted by the wife until it was burned. So today I asked if they had a regular (non‑wheat) sesame to avoid the same issue. The wife behind the counter responded in a VERY hostile tone: “That’s all we have.” I was taken aback and asked, “Why are you so confrontational? I’m just asking a question.” She replied, “It’s my store. It’s my stuff. It’s my style. If you don’t like it, why are you here?”
I’ve never encountered anything this unprofessional and disrespectful in my entire life. The behavior was utterly unacceptable. I will not be returning.
Atmosphere: 2
Food: 3
Service: 1
Good selection of bagels, self serve coffee, lotsa parking, fast service on a Tuesday morning
Atmosphere: 5
Food: 5
Service: 5
Every Saturday there's a group of grandpas with their vintage cars that show up here. It's nice.
Atmosphere: 5
Food: 4
Service: 5
We ordered veggie eggwitch and lochs spread. First, the wrong item was made, the remake was tasteless, there was no fish in lochs, only the cream cheese. Coffee is watery. High price, low value
Atmosphere: 3
Food: 2
Service: 2
Do not recommend ordering coffee there.
Ordered cappuccino: result was underwhelming, Starbucks next door making it better (for cheaper)
Atmosphere: 4
Food: 1
Service: 4
The bagels here are solid, with a good variety of options and tasty food overall. However, the service left a lot to be desired. When I politely asked the lady behind the counter to repeat something, she responded rudely and came off as very discourteous. It really took away from the experience. I’d consider going back for the food, but I hope they improve how they treat their customers.
I truly don’t understand the mentality of a place that, in such difficult times, would choose to treat customers with zero customer service and instead belittle them. This establishment needs to do better. The customer service is not just lacking—it’s rude and dismissive. I don’t enjoy leaving negative reviews, but this place needs a serious wake-up call. Food served in a rude environment is always going to leave a bad taste.
Atmosphere: 3
Food: 3
Service: 1
I don’t even know where to start. I was charged 816$ for 4 bagels and a coffee. I was refunded 800$ by my bank chase. The bagel street owner apologized saying it was a mistake and agreed to refund us right away. Not sure if I believe the owner or not, I’m grateful he agreed to refund us the extra amount that was charged when I found out about it. I’m grateful I go thru my credit card statement else he would have gotten away with it. With that being that, please double check the amount you are paying and unfortunately I won’t be going back there again. 2 stars for refunding the extra money he charged us right away.
Atmosphere: 1
Food: 2
Service: 2
I LOVE BAGELWICHES 💃🙏
Atmosphere: 5
Food: 5
Service: 5
Coffee was rancid. And I received a big frown with attitude when I said that it was rancid. Not a great attitude when it was their own fault. Felt uncomfortable when they were talking about me for bringing it up…I brought it up politely….like I was the one serving them…. I mean, what was I supposed to do? Sip, smile, and then tell them it was great coffee?! How does that make sense? Good thing I got a replacement drink for it. But even the can was dirty too!!!! Man I was so disgusted by the whole thing. The bagels were alright. Nothing special.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Mediocre food, not especially clean, bathroom was closed
I’ve never had a bad sandwich here and the service is friendly and quick! The bagels are fresh and tasty, for cold sandwiches the ingredients are cold, crisp and never stingy. I tend to get the chicken salad sandwich and pizza bagel but their other items are yummy too. Don’t even think of going to Panera! This is much better.
Atmosphere: 5
Food: 5
Service: 5
Good good bagels and sweet people working. Reliable for a quick bite. Wish bathroom was open tho!
Good good bagels and sweet people working. Reliable for a quick bite. Wish bathroom was open tho!
Atmosphere: 3
Food: 5
Service: 5
Love this place. The best bagels in town. Great people.
Atmosphere: 5
Food: 5
Service: 5
Loading...