Bought a build your own burrito. It was very good. Couldn't finish it. My friend ate all hers plus great chip's n salsas.. great heat to their hot salsas and sauce. Great drinks.. loved the lemonade, turmeric n citrus and their watermelon limeade. Great lil spot..u can make a burrito or they can put it in a bowl for you. Lots to choose from
Brown rice was hard (undercooked), chicken was burnt, grill was disgusting. Food was inedible. I've been to Chipotle over 50 times, this was by far the worst experience.
Food: 1
jana
I came to this Chipotle with my friends on Monday. The employees were dumb, dumb and dumber and I didn’t think it could possibly get any worse until the employee that was checking me out for away my order.He claims he thought it was an extra ball just because my bro I ordered her know me or beans. Does it mean it’s an extra, but you can’t possibly fathom that some people are just skinny. Sorry for any errors. I’m voice texting this. Additionally we were all skipped. Skin are rude. There was nothing in the ball. I know you could probably gather that was skinny from my friends brother old is that you ferrari, but that doesn’t mean we don’t want the formal -5 review. If I could give a -5 review, I would give a -5 Sinco with you. I had to share my friends though because you do mine away and I paid full price do not come here. I’ve had repetitive experiences with a stop is understaffed in brain cells in belong somewhere on the spectrum.
Atmosphere: 1
Food: 4
Service: 1
Ralf Pieper
Used the app, walked over food was ready, but a bit cold. Tasty and fast, good experience.Vegetarian options: Salid, fried veggies
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chicken Burritto
Kristen Cuneo
Consistently poor service over multiple visits. Incorrect orders, missing items. Tonight I picked up my mobile order and someone had overpacked the bag. I picked it up, it ripped and everything went over the floor. I had to ask a staff member for a bag bc no one batted an eye, rebag my own items. Realized one of my items was missing, good thing the bag ripped and I ended up having to check? Not cool. This Chipotle location is getting to the point where it might not be worth it anymore.
Atmosphere: 3
Food: 4
Service: 1
Geetha Gulati
This place sucks big time. They say they open at 10:30. I come at 10:42 to pick up an order (placed online) and the place is locked. The workers are here and they see me wanting to talk to them and they blatantly ignore. Customer service is non existent. If they cannot service an order then they bloody well not accept the order. Never again to this location. If there was an option to say 0 rating that is what I would have undoubtedly selected.
Service: 1
PATRICIA LANDAVERDE
Very bad service and they charge me extra plate when it wasn't mine.
William Ashfield
The El Monte Chipotle strikes again!
Pritesh Chandaliya
I ordered a veggie burrito bowl and they gave me one with steak. The food was not at all up to the standard. The chips were so oily that you can literally see the oil dripping. I am really disappointed with the service at this Chipotle.
Atmosphere: 4
Food: 2
Service: 2
Robyn Watson
Dietary restrictions: Gluten free if you go the bowl route
Would not recommend going. Workers do not know how to ring up orders. Ended up being charged $10.09 for a kids meals since I was charged for the kids drink, chips, and 2 sides that are included with this meal. Order should have came to under $6, but $10 for a kids meal is just insane. Would not recommend this location.
Atmosphere: 3
Food: 5
Service: 1
Fabian Zinke
Food got
Atmosphere: 1
Food: 1
Service: 1
Anita Buchanan
My husband went here to order and was totally ignored even after trying to get their attention 3-4 time one of the employees looked him dead in the eyes and walked away…I called to make a complain and a lady who answered listen to what I said and passed the phone to a guy who was very nonchalant and rude he told me he will talk to the employees I asked if he was the manager and his name and he straight up told me he’s not gonna tell me his name THIS WAS MY 1ST TIME AT THIS LOCATION AND IT WAS MY WORST EXPERIENCE SO FAR WOULD NOT RECOMMEND ‼️ also the place was disgusting and needed cleaning !
Atmosphere: 1
Food: 1
Service: 1
Vergilius Tjondro
They look like they rather be somewhere and the food too salty.
Atmosphere: 2
Food: 2
Service: 3
Muks S
I find the quantities of food in my takeout unusually low compared to other Chipotles, sometimes missing ingredients requested or carrying very little amounts of them. The chips are often uncooked and clumped together, in an oil dripping salty mess.
Bought a build your own burrito. It was very good. Couldn't finish it. My friend ate all hers plus great chip's n salsas.. great heat to their hot salsas and sauce. Great drinks.. loved the lemonade, turmeric n citrus and their watermelon limeade. Great lil spot..u can make a burrito or they can put it in a bowl for you. Lots to choose from
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Carnitas Burrito Bowl, Large Chips & Large Queso Blanco, Chicken Burritto, Carne Asada Bowl of Rice, Chicken Burrito Bowl, Chips, Chipotle Burrito Bowl, Salad, Chips & Roasted Chili-Corn Salsa
Brown rice was hard (undercooked), chicken was burnt, grill was disgusting. Food was inedible. I've been to Chipotle over 50 times, this was by far the worst experience.
Food: 1
I came to this Chipotle with my friends on Monday. The employees were dumb, dumb and dumber and I didn’t think it could possibly get any worse until the employee that was checking me out for away my order.He claims he thought it was an extra ball just because my bro I ordered her know me or beans. Does it mean it’s an extra, but you can’t possibly fathom that some people are just skinny. Sorry for any errors. I’m voice texting this. Additionally we were all skipped. Skin are rude. There was nothing in the ball. I know you could probably gather that was skinny from my friends brother old is that you ferrari, but that doesn’t mean we don’t want the formal -5 review. If I could give a -5 review, I would give a -5 Sinco with you. I had to share my friends though because you do mine away and I paid full price do not come here. I’ve had repetitive experiences with a stop is understaffed in brain cells in belong somewhere on the spectrum.
Atmosphere: 1
Food: 4
Service: 1
Used the app, walked over food was ready, but a bit cold. Tasty and fast, good experience.Vegetarian options: Salid, fried veggies
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chicken Burritto
Consistently poor service over multiple visits. Incorrect orders, missing items. Tonight I picked up my mobile order and someone had overpacked the bag. I picked it up, it ripped and everything went over the floor. I had to ask a staff member for a bag bc no one batted an eye, rebag my own items. Realized one of my items was missing, good thing the bag ripped and I ended up having to check? Not cool. This Chipotle location is getting to the point where it might not be worth it anymore.
Atmosphere: 3
Food: 4
Service: 1
This place sucks big time. They say they open at 10:30. I come at 10:42 to pick up an order (placed online) and the place is locked. The workers are here and they see me wanting to talk to them and they blatantly ignore. Customer service is non existent. If they cannot service an order then they bloody well not accept the order. Never again to this location. If there was an option to say 0 rating that is what I would have undoubtedly selected.
Service: 1
Very bad service and they charge me extra plate when it wasn't mine.
The El Monte Chipotle strikes again!
I ordered a veggie burrito bowl and they gave me one with steak. The food was not at all up to the standard. The chips were so oily that you can literally see the oil dripping. I am really disappointed with the service at this Chipotle.
Atmosphere: 4
Food: 2
Service: 2
Dietary restrictions: Gluten free if you go the bowl route
Recommended dishes: Chicken Burrito Bowl
Restaurantji Recommends
Would not recommend going. Workers do not know how to ring up orders. Ended up being charged $10.09 for a kids meals since I was charged for the kids drink, chips, and 2 sides that are included with this meal. Order should have came to under $6, but $10 for a kids meal is just insane. Would not recommend this location.
Atmosphere: 3
Food: 5
Service: 1
Food got
Atmosphere: 1
Food: 1
Service: 1
My husband went here to order and was totally ignored even after trying to get their attention 3-4 time one of the employees looked him dead in the eyes and walked away…I called to make a complain and a lady who answered listen to what I said and passed the phone to a guy who was very nonchalant and rude he told me he will talk to the employees I asked if he was the manager and his name and he straight up told me he’s not gonna tell me his name THIS WAS MY 1ST TIME AT THIS LOCATION AND IT WAS MY WORST EXPERIENCE SO FAR WOULD NOT RECOMMEND ‼️ also the place was disgusting and needed cleaning !
Atmosphere: 1
Food: 1
Service: 1
They look like they rather be somewhere and the food too salty.
Atmosphere: 2
Food: 2
Service: 3
I find the quantities of food in my takeout unusually low compared to other Chipotles, sometimes missing ingredients requested or carrying very little amounts of them. The chips are often uncooked and clumped together, in an oil dripping salty mess.
Atmosphere: 2
Food: 2
Service: 3