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Chipotle Mexican Grill

$ • Mexican, Fast Food

Hours:
1039 El Monte Ave, Mountain View
(650) 919-8448

Take-Out/Delivery Options

Customers' Favorites

Chipotle Mexican Grill Reviews

1.8 (105)
Consistently poor service over multiple visits. Incorrect orders, missing items. Tonight I picked up my mobile order and someone had overpacked the bag. I picked it up, it ripped and everything went over the floor. I had to ask a staff member for a bag bc no one batted an eye, rebag my own items. Realized one of my items was missing, good thing the bag ripped and I ended up having to check? Not cool. This Chipotle location is getting to the point where it might not be worth it...read full review

This place sucks big time. They say they open at 10:30. I come at 10:42 to pick up an order (placed online) and the place is locked. The workers are here and they see me wanting to talk to them and they blatantly ignore. Customer service is non existent. If they cannot service an order then they bloody well not accept the order. Never again to this location. If there was an option to say 0 rating that is what I would have undoubtedly selected.

I ordered a veggie burrito bowl and they gave me one with steak. The food was not at all up to the standard. The chips were so oily that you can literally see the oil dripping. I am really disappointed with the service at this Chipotle.

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Hours

Monday 10:30AM - 10PM
Tuesday 10:30AM - 10PM
Wednesday 10:30AM - 10PM
Thursday 10:30AM - 10PM
Friday 10:30AM - 10PM
Saturday 10:30AM - 10PM
Sunday 10:30AM - 10PM
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