Good place for a quick reliable what you expect pizza. Nothing overly fancy or too underwhelming. I went around 4pm in a random day in the week and you get what you expect.
By this time you get less selections and longer wait times for freshly made pizza. Got some quick slices and they were ok.
Pizza got cold fast even after being reheated but nothing terrible.
Service was really nice, and the place was nice and clean.
Atmosphere: 3
Food: 3
Service: 4
SelfAwareness333
The staff are very nice, food is great and the price is even better. Thank you to the staff who truly understands good customer service! ??
Atmosphere: 5
Food: 5
Service: 5
Jesus Ortiz
Staff is lacking on customer service. Same deal at other locations as well. Great pizza but people behind the counter or answering phones can be rude
Service: 3
Scott Wuestenberg
Awesome possum
Atmosphere: 5
Food: 5
Service: 5
Celeste
One of the best pizza I've ever had.
Atmosphere: 5
Food: 5
Service: 5
Pat Mcgill
Wonderful place fir a tasty pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Sur Pizza Slice
Talia L
I was just bullied by the staff because I left the table dirty and asked for plates and told them their was water on the floor. I was called names and flipped off and screamed at through the phone. Corporate has been notified as they refused to give me the names of themselves and the supervisor would not give me the managers information
Atmosphere: 1
Food: 1
Service: 1
Kymberli Colbourne
My pizza was RAW in the middle. Too bad. The edge crust which was cooked was good.
Atmosphere: 2
Food: 1
Service: 2
Caroline Chow
Tried the vegan big sur. Tasty but probably too much garlic for me and the sauce was sweeter than I prefer. I wish the vegan options were available by the slice so you didn't have to grab a whole pizza. Or offer the option to do half& half pizza for more variety.
Food: 4
Service: 5
X C
Was my first time in this location, and I'm really disappointed.I ordered all meat pizza to go and they gave me something totally different with a tons of garlic. I realized that when I was at home and I can't return.
Really good pizzaBig sur and cowells are our favorite
Tim Auer
No delivery offered here. Ordered delivery from the pizza my heart website, paid delivery fee, gave a 20% tip but the delivery vendor never picked up the pizza. I had to pick up the pizza myself, 60 minutes after it was promised and, despite paying for delivery, was given no refund/discount.
Food: 4
Service: 1
Angelo Sterio
I came in yesterday and my wife called in the order so the pizza was cold and wet in the middle it was bad I paid 25 for the pizza so the next day I spoke to the manger and told what have happened and he told me there’s nothing he could do because I didn’t have the phone number or receipt but I went ahead and told him you know. Hey give me just another pizza I’ll pay for it I need didn’t ask me for a phone number or nothing when I ordered it and paid for it again, so how could he have looked it up, if I just paid for it, so was so unhelpful make sure you have your receipt or anything if any thing cus the manger did not consider any sulitons
Atmosphere: 1
Service: 1
Andrew Leask
Great, cheapo thin crust slices. For ~30 years? These guys must know what they are doing. El Monte location always
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pizza Slices
Navid Sharifi
Pesto chicken pizza is my favorite. and I order pesto chicken and some wings on the side. The wings are baked and it’s delicious. Can’t go wrong with Pizza my heart. Great service and efficient service. Plenty of space to dine in. Very clean and comfortable. I highly recommend this place.
Good place for a quick reliable what you expect pizza. Nothing overly fancy or too underwhelming. I went around 4pm in a random day in the week and you get what you expect.
By this time you get less selections and longer wait times for freshly made pizza. Got some quick slices and they were ok.
Pizza got cold fast even after being reheated but nothing terrible.
Service was really nice, and the place was nice and clean.
Atmosphere: 3
Food: 3
Service: 4
The staff are very nice, food is great and the price is even better. Thank you to the staff who truly understands good customer service! ??
Atmosphere: 5
Food: 5
Service: 5
Staff is lacking on customer service. Same deal at other locations as well. Great pizza but people behind the counter or answering phones can be rude
Service: 3
Awesome possum
Atmosphere: 5
Food: 5
Service: 5
One of the best pizza I've ever had.
Atmosphere: 5
Food: 5
Service: 5
Wonderful place fir a tasty pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Sur Pizza Slice
I was just bullied by the staff because I left the table dirty and asked for plates and told them their was water on the floor. I was called names and flipped off and screamed at through the phone. Corporate has been notified as they refused to give me the names of themselves and the supervisor would not give me the managers information
Atmosphere: 1
Food: 1
Service: 1
My pizza was RAW in the middle. Too bad. The edge crust which was cooked was good.
Atmosphere: 2
Food: 1
Service: 2
Tried the vegan big sur. Tasty but probably too much garlic for me and the sauce was sweeter than I prefer. I wish the vegan options were available by the slice so you didn't have to grab a whole pizza. Or offer the option to do half& half pizza for more variety.
Food: 4
Service: 5
Was my first time in this location, and I'm really disappointed.I ordered all meat pizza to go and they gave me something totally different with a tons of garlic. I realized that when I was at home and I can't return.
Atmosphere: 5
Food: 1
Service: 3
Restaurantji Recommends
Really good pizzaBig sur and cowells are our favorite
No delivery offered here. Ordered delivery from the pizza my heart website, paid delivery fee, gave a 20% tip but the delivery vendor never picked up the pizza. I had to pick up the pizza myself, 60 minutes after it was promised and, despite paying for delivery, was given no refund/discount.
Food: 4
Service: 1
I came in yesterday and my wife called in the order so the pizza was cold and wet in the middle it was bad I paid 25 for the pizza so the next day I spoke to the manger and told what have happened and he told me there’s nothing he could do because I didn’t have the phone number or receipt but I went ahead and told him you know. Hey give me just another pizza I’ll pay for it I need didn’t ask me for a phone number or nothing when I ordered it and paid for it again, so how could he have looked it up, if I just paid for it, so was so unhelpful make sure you have your receipt or anything if any thing cus the manger did not consider any sulitons
Atmosphere: 1
Service: 1
Great, cheapo thin crust slices. For ~30 years? These guys must know what they are doing. El Monte location always
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pizza Slices
Pesto chicken pizza is my favorite. and I order pesto chicken and some wings on the side. The wings are baked and it’s delicious. Can’t go wrong with Pizza my heart. Great service and efficient service. Plenty of space to dine in. Very clean and comfortable. I highly recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pesto Pizza
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