1/5 Stars - Appalling Experience at Jack-in-the-Box Clinton Keith I'm extremely disappointed with my recent visit to the Jack-in-the-Box on Clinton Keith. The manager, David, demonstrated appalling customer service skills.
I ordered a burger, but when I took a bite, I realized it was RAW. I drove back to the jack in the box went to the counter, and David argued with me, insisting it was cooked. He took it to the cook, Yesenia, who nonchalantly said, "Oh yeah, it's good." When I asked him how she checked, he revealed she simply grabbed it and continued cooking. To make matters worse, I witnessed her handling another customer's food with the same dirty hands she used to touch my raw burger.
When I asked David about my fries, he claimed I ate them all, showing me the remaining fries in the bag. The whole experience was disgusting and unsatisfying.
The food quality and customer service at this location are unacceptable. Manager David's attitude and unwillingness to listen to customer concerns are alarming. I will not be returning to this Jack-in-the-Box.
Atmosphere: 1
Food: 1
Service: 1
Jacqueline Padilla
Service was good and the burger was tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Jumbo Jack
Matthew Martin
This is the best jack in the box I’ve been to, I’m not even exaggerating. The atmosphere was fantastic, service was outstanding, and literally it’s the best food I’ve had from a Jack in the box. I give applause to these workers, thank you!
Atmosphere: 5
Food: 5
Service: 5
BlackSkysArt
Drove up at 2 am. The restaurant is supposed to be open until 3:30am and there are two vehicles in the parking lot indicating workers are there. Sat in the drive thru patiently for nearly 10 minutes until I just gave up. If you guys are gonna say you are open until 3:30 then actually do it.
Service: 1
Raven Bluehart
Very clean restaurant and lovely staff. Everytime I get food here, it tastes amazing and fresh!
Burger was decent, but my fries were cold and terrible. It is extremely hit or miss
Atmosphere: 3
Food: 2
Service: 4
M Regal
Always clean! Friendly staff! Love those Jack tacos! Don't forget to use the Jack app for all the digital discounts/specials. This is our favorite Jack in the box restaurant!
This Jack in the box is the place to be!! George is the man! He Has great customer service and serves such great food to my friend and I so happily after our long night shift!
Atmosphere: 5
Food: 5
Service: 5
Grant Harrison
Man where do I start, everyday I get out of target and go over to Jack in the box, Jorge is always there at the drive thru and has amazing customer service and makes me and my friend delicious food each time. Thank you Jack in the box you are doing somethin right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Jumbo Jack
Ana Cates
This place was busy today. But I seen Viviana work her butt off. They should hire more people like her in other fast food locations.
1/5 Stars - Appalling Experience at Jack-in-the-Box Clinton Keith
I'm extremely disappointed with my recent visit to the Jack-in-the-Box on Clinton Keith. The manager, David, demonstrated appalling customer service skills.
I ordered a burger, but when I took a bite, I realized it was RAW. I drove back to the jack in the box went to the counter, and David argued with me, insisting it was cooked. He took it to the cook, Yesenia, who nonchalantly said, "Oh yeah, it's good." When I asked him how she checked, he revealed she simply grabbed it and continued cooking. To make matters worse, I witnessed her handling another customer's food with the same dirty hands she used to touch my raw burger.
When I asked David about my fries, he claimed I ate them all, showing me the remaining fries in the bag. The whole experience was disgusting and unsatisfying.
The food quality and customer service at this location are unacceptable. Manager David's attitude and unwillingness to listen to customer concerns are alarming. I will not be returning to this Jack-in-the-Box.
Atmosphere: 1
Food: 1
Service: 1
Service was good and the burger was tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Jumbo Jack
This is the best jack in the box I’ve been to, I’m not even exaggerating. The atmosphere was fantastic, service was outstanding, and literally it’s the best food I’ve had from a Jack in the box. I give applause to these workers, thank you!
Atmosphere: 5
Food: 5
Service: 5
Drove up at 2 am. The restaurant is supposed to be open until 3:30am and there are two vehicles in the parking lot indicating workers are there. Sat in the drive thru patiently for nearly 10 minutes until I just gave up. If you guys are gonna say you are open until 3:30 then actually do it.
Service: 1
Very clean restaurant and lovely staff. Everytime I get food here, it tastes amazing and fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Salad, Supreme Croissant, Jumbo Jack, Breakfast Jack, Ultimate Breakfast Sandwich
Burger was decent, but my fries were cold and terrible. It is extremely hit or miss
Atmosphere: 3
Food: 2
Service: 4
Always clean! Friendly staff! Love those Jack tacos! Don't forget to use the Jack app for all the digital discounts/specials. This is our favorite Jack in the box restaurant!
Vegetarian options: Not many vegetarian options.
Dietary restrictions: None
Parking: Handicap spot & a few in front.
Kid-friendliness: Kid menu.
Wheelchair accessibility: Wheelchair accessible parking & entrance.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Jack, Tiny Tacos
This Jack in the box is the place to be!! George is the man! He Has great customer service and serves such great food to my friend and I so happily after our long night shift!
Atmosphere: 5
Food: 5
Service: 5
Man where do I start, everyday I get out of target and go over to Jack in the box, Jorge is always there at the drive thru and has amazing customer service and makes me and my friend delicious food each time. Thank you Jack in the box you are doing somethin right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Jumbo Jack
This place was busy today. But I seen Viviana work her butt off. They should hire more people like her in other fast food locations.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food is so good, not greasy like their tacos were on point.
Atmosphere: 5
Food: 5
Service: 5
This place was busy today. But I seen Viviana work her butt off. They should hire more people like her in other fast food locations.
Atmosphere: 5
Food: 5
Service: 5
Restroom and dining room is clean. The food and service was excellent today.
Atmosphere: 5
Food: 5
Service: 5
Parking: Medium size parking lot. 30 spots
Kid-friendliness: Offers kids toys
Wheelchair accessibility: Ramps available
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Ultimate Breakfast Sandwich
Drive-thru service was really good!
Atmosphere: 5
Food: 5
Service: 5
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