Customer service needs improvement. Had a bad experience here and heard others have as well
Atmosphere: 1
Food: 1
Service: 1
Anna Escobar
Poor customer service, very rude. Enter at your own risk.
Atmosphere: 1
Food: 1
Service: 1
Johnson Doe
This place treated someone in my family terribly when dining inside. We will make sure people don’t visit this place also by word of mouth.
Atmosphere: 1
Service: 1
Jazlyn bryant
the lady that works there is very rude and disrespectful and right when you meet her she comes off with a rude demeanor the food is good though i will give them that, but the way they treat their costumers is horrible im very dissatisfied with owners
Atmosphere: 1
Food: 1
Service: 1
Ms. Brann
The owner of this restaurant is extremely rude. She has no customer service skills whatsoever. I will never come back to this restaurant nor refer anyone.
Atmosphere: 1
Food: 1
Service: 1
Tenesia Brann
Thought the staff here was great until they kicked my 16 year old daughter out for putting spices in the broth. She used a spoon from the table and touched her broth with it. However I informed my daughter that is not ok and owner came up to my daughter and said now she has to throw all the spices out. We apologized to her and was willing to pay for it however the owner didn’t want to hear anything we had to say she told my 16 year old daughter to not come back and she is no longer welcomed there. My daughter started crying and she said she was sorry. I also called the owner and apologized since I was on FaceTime when this happened however the owner told me the same thing. She hung up on me and didn’t want to hear an apology for a mistake of a 16 year old and told both us to not come back there. I’m in disbelief of this horrible customer service and never thought the owner would act this way. We have been going there for over 10 years!
Atmosphere: 1
Food: 1
Service: 1
Janie G
We love this place. It’s delicious and authentic. We’ve had pho in NYC, LA, San Diego , Boston , and Arizona . Nothing comes close to this local gem. The atmosphere is cozy and the service is amazing. A must if you’re in town.
Atmosphere: 5
Food: 5
Service: 5
Megan G
Perfect broth perfect pho recommend 100%
Atmosphere: 5
Food: 5
Service: 5
G C
Will come again
Atmosphere: 5
Food: 5
Service: 5
Diana Nguyen
Really loved my experience here, great food and authentic food
Me and my cousin decided to try PHO for the very first time. We were greeted by a woman with a strong personality my cousin asked for a substitute on the order she said no we make it that way. The second person came we were asking for a clarification on the orders he seemed annoyed and said look at the menu it’s on there. I simply stated this is crazy the customer service we’re getting our demeanor was no where mean in any way. But he took our drinks and walked away. If your in this field and a customer asks you questions like how’s the PHO or questions about the menu shouldn’t be well look at the menu completely disgusting service.
Atmosphere: 1
Service: 1
Chris Struck
This is my go to place for Pho! Great food and service. On my last visit visit to pick up takeout, they gave me ice water while I waited without even asking.
Victoria Villasenor
It was our first time at Pho Dao since we recently moved to the area, and it instantly became one of our favorite restaurants. My husband and I ordered the #7 along with the egg rolls, and my mother had the #3. The broth is incredible. so rich and flavorful. I also loved the chili oil so much I had to take one home! The staff is amazing, very kind and welcoming. Highly recommend!
Atmosphere: 4
Food: 5
Service: 5
Ryan G
Quick service, friendly staff, amazing pho and egg rolls. I’ll be back for sure!
Customer service needs improvement. Had a bad experience here and heard others have as well
Atmosphere: 1
Food: 1
Service: 1
Poor customer service, very rude. Enter at your own risk.
Atmosphere: 1
Food: 1
Service: 1
This place treated someone in my family terribly when dining inside. We will make sure people don’t visit this place also by word of mouth.
Atmosphere: 1
Service: 1
the lady that works there is very rude and disrespectful and right when you meet her she comes off with a rude demeanor the food is good though i will give them that, but the way they treat their costumers is horrible im very dissatisfied with owners
Atmosphere: 1
Food: 1
Service: 1
The owner of this restaurant is extremely rude. She has no customer service skills whatsoever. I will never come back to this restaurant nor refer anyone.
Atmosphere: 1
Food: 1
Service: 1
Thought the staff here was great until they kicked my 16 year old daughter out for putting spices in the broth. She used a spoon from the table and touched her broth with it. However I informed my daughter that is not ok and owner came up to my daughter and said now she has to throw all the spices out. We apologized to her and was willing to pay for it however the owner didn’t want to hear anything we had to say she told my 16 year old daughter to not come back and she is no longer welcomed there. My daughter started crying and she said she was sorry. I also called the owner and apologized since I was on FaceTime when this happened however the owner told me the same thing. She hung up on me and didn’t want to hear an apology for a mistake of a 16 year old and told both us to not come back there. I’m in disbelief of this horrible customer service and never thought the owner would act this way. We have been going there for over 10 years!
Atmosphere: 1
Food: 1
Service: 1
We love this place. It’s delicious and authentic. We’ve had pho in NYC, LA, San Diego , Boston , and Arizona . Nothing comes close to this local gem. The atmosphere is cozy and the service is amazing. A must if you’re in town.
Atmosphere: 5
Food: 5
Service: 5
Perfect broth perfect pho recommend 100%
Atmosphere: 5
Food: 5
Service: 5
Will come again
Atmosphere: 5
Food: 5
Service: 5
Really loved my experience here, great food and authentic food
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They are so kind and the food was amazing.
Atmosphere: 5
Food: 5
Service: 5
Me and my cousin decided to try PHO for the very first time. We were greeted by a woman with a strong personality my cousin asked for a substitute on the order she said no we make it that way. The second person came we were asking for a clarification on the orders he seemed annoyed and said look at the menu it’s on there. I simply stated this is crazy the customer service we’re getting our demeanor was no where mean in any way. But he took our drinks and walked away. If your in this field and a customer asks you questions like how’s the PHO or questions about the menu shouldn’t be well look at the menu completely disgusting service.
Atmosphere: 1
Service: 1
This is my go to place for Pho! Great food and service. On my last visit visit to pick up takeout, they gave me ice water while I waited without even asking.
It was our first time at Pho Dao since we recently moved to the area, and it instantly became one of our favorite restaurants. My husband and I ordered the #7 along with the egg rolls, and my mother had the #3. The broth is incredible. so rich and flavorful. I also loved the chili oil so much I had to take one home! The staff is amazing, very kind and welcoming. Highly recommend!
Atmosphere: 4
Food: 5
Service: 5
Quick service, friendly staff, amazing pho and egg rolls. I’ll be back for sure!
Food: 5
Service: 5
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