This was the worst experience I have ever had at Starbucks. I paid extra for crunch and caramel for my drinks. I cannot have the whip cream on top because it was an allergy. They of course gave me the drink with none of the extra things I paid for and with the whip cream. When I asked for them to please remake it because I have the allergy. Courtney took it and just wiped off the whip cream with it still remaining in the cup. I told her AGAIN that it was an allergy and I need it to be remade. She gave me a dirty look and then remake it mumbling under her breath. At this point I felt very uncomfortable and disrespected. All I asked was for my drink to be made correctly and when it wasn’t I asked for it to be remade nicely and I was given an attitude. She then remade it with none of the crunch. I then asked if I could just get a side of it since I already paid for extra on the top and bottom. I then asked the other two workers there to make sure everything I paid for was in the drink. They were very kind and helpful, although the crunch was still left out. I then asked Courtney if I could just get a side because I didn’t want to wait any longer. She then poured it in a cup and then slide it all across the counter which was accompanied by a dirty look. I said thank you and left very uncomfortable. No one who has that type of attitude should be working in customer service. I usually never made a review but this left me astonished. I have never felt so disrespected.
Dietary restrictions: Allergy they didn’t listen
Atmosphere: 1
Food: 1
Service: 1
Sean Conner
Wrong hours
David Warren
Not very polite and if you order a black coffee, they make you wait behind everyone who ordered special drinks.
Google user
I left my home in San Marcos at 715am headed to church in carlsbad (Day break Church on poinsettia. I stopped at FIVE STARBUCKS on the way and EACH WAS CLOSED!!! This Starbucks was open and staff very empathetic and helpful.
Jose Carlos Rodriguez (El Compa Canelo)
No drive thru guys ... great service.
Sandra Geniesse
Blender broken couldn't get my frap
Sam Hudson
asked for a grande latte but instead was severed watery milk…
Lynette M Vesely Waller
I left my home in San Marcos at 715am headed to church in carlsbad (Day break Church on poinsettia. I stopped at FIVE STARBUCKS on the way and EACH WAS CLOSED!!!This Starbucks was open and staff very empathetic and helpful.
Staff was friendly. Tanya did a great job. They all acted like they enjoy their jobs. I will go back when I am in the neighborhood again.
sylcky
Great place
ING .Armando Duarte
Excellent place...delicious coffeeAnd desserts...
Royce Bunyard
Impossible to get a quick coffee. I go to many other Starbucks and when ordering a regular coffee they pour it for you. This Starbucks puts your order in the que behind the drive-thru. Not normal
This was the worst experience I have ever had at Starbucks. I paid extra for crunch and caramel for my drinks. I cannot have the whip cream on top because it was an allergy. They of course gave me the drink with none of the extra things I paid for and with the whip cream. When I asked for them to please remake it because I have the allergy. Courtney took it and just wiped off the whip cream with it still remaining in the cup. I told her AGAIN that it was an allergy and I need it to be remade. She gave me a dirty look and then remake it mumbling under her breath. At this point I felt very uncomfortable and disrespected. All I asked was for my drink to be made correctly and when it wasn’t I asked for it to be remade nicely and I was given an attitude. She then remade it with none of the crunch. I then asked if I could just get a side of it since I already paid for extra on the top and bottom. I then asked the other two workers there to make sure everything I paid for was in the drink. They were very kind and helpful, although the crunch was still left out. I then asked Courtney if I could just get a side because I didn’t want to wait any longer. She then poured it in a cup and then slide it all across the counter which was accompanied by a dirty look. I said thank you and left very uncomfortable. No one who has that type of attitude should be working in customer service. I usually never made a review but this left me astonished. I have never felt so disrespected.
Dietary restrictions: Allergy they didn’t listen
Atmosphere: 1
Food: 1
Service: 1
Wrong hours
Not very polite and if you order a black coffee, they make you wait behind everyone who ordered special drinks.
I left my home in San Marcos at 715am headed to church in carlsbad (Day break Church on poinsettia. I stopped at FIVE STARBUCKS on the way and EACH WAS CLOSED!!! This Starbucks was open and staff very empathetic and helpful.
No drive thru guys ... great service.
Blender broken couldn't get my frap
asked for a grande latte but instead was severed watery milk…
I left my home in San Marcos at 715am headed to church in carlsbad (Day break Church on poinsettia. I stopped at FIVE STARBUCKS on the way and EACH WAS CLOSED!!!This Starbucks was open and staff very empathetic and helpful.
Pastacio latte
Nice people.
Restaurantji Recommends
Staff was friendly. Tanya did a great job. They all acted like they enjoy their jobs. I will go back when I am in the neighborhood again.
Great place
Excellent place...delicious coffeeAnd desserts...
Impossible to get a quick coffee. I go to many other Starbucks and when ordering a regular coffee they pour it for you. This Starbucks puts your order in the que behind the drive-thru. Not normal
Great place
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