Ordered for pickup and it was about 15 minutes late, fine. I have patience. But a worker knocked over a trashcan, picked up the trash that fell, put it back in the trashcan and went to prepare my bag without washing her hands.
Food: 5
Service: 1
Yesi Flores
We ordered the 40pc count (Hawaiian, Louisiana rub, Habanero and lemon pepper) wings were done perfectly, well seasoned. Not dry at all!! Fries were crispy but not hard. Plenty of dipping sauce and the celery and carrots taste fresh. Order date- 11/22/2025
Atmosphere: 5
Food: 5
Service: 5
jeremy Eatmon
Hailey was great very friendly provided 5 star customer service. The was very clean please give her a raised.
Atmosphere: 5
Food: 5
Service: 5
Mel Jones
Ordered 5 combos with drinks and the guy delivered the food with no drinks and tells me I never ordered drinks when clearly it’s on the receipt
Food: 4
Service: 2
Doc Dokes
I was heavily weighing a one star review today due to an experience that I had but after going back up there and talking to Shamoiya (I’m guessing on the spelling), I changed my mind and gave it five stars based on my experience with her alone.
She already knows what my grievance is at this point and has told me she would work on retraining staff in those areas and I appreciate her for listening and making the situation right.
Cameo Pettway
If I could give no stars I would with no hesitation. I went there on 10/12 and customer service was horrible. The girl on the phone kept saying what she couldn’t do. I walked in asked for my order and came right back in because I was missing two ranch. When I told the lady she told me it’s at the bottom of the bag. I already looked and she didn’t want to. All she kept saying is that it is at the bottom of the bag. It took everything in me to not cuss her out. When she looked she got an attitude when getting me what I ordered. I don’t know how or why they still have her but horrific customer service. They need to revamp or give some customer service training to their employees. Never in my life will I go back there. I don’t care if it’s the last wingstop on this side, I would rather drive to LA than be at the Murrieta wingstop.
Service: 1
Caitlin Aquino
I ordered in person and less than two minutes later I wanted to cancel my order and they said they couldn’t… never heard a restaurant not being able to cancel an order.
Atmosphere: 1
Service: 1
Carrie Washington
They literally served my son 6 chicken nuggets the size of McDonald's happy meal for over $15. Most of them were barely bigger than a $.50 piece.
Atmosphere: 3
Food: 1
Service: 4
DIANA
Wings tasted like recooked old wings. Also didn’t receive the flavors we ordered.
Atmosphere: 1
Food: 1
Service: 1
Nady Ghobrial
Food took about an hour from online order. The ladies are working very hard though not sure what takes so long.
Wing Stop off of Clinton Keith DO NOT KNOW how to follow instructions! Every time I order online, I request for extra crispsy! Always get it extra soggy! Incompetent employees!
Atmosphere: 5
Food: 1
Service: 5
Yohanna Gutierrez
We were greeted by the host Hailey and she welcomed us with a lovely smile and awesome attitude. She helped us narrow down our sauce options and gave us really good recommendations. I would love to come back to this location knowing that we’ll be welcomed by such an amazing employee. Thank you Hailey for the amazing experience!
Atmosphere: 5
Food: 5
Service: 5
Spike05x
Ordered online, showed up 20 min after food should be ready and had to wait 25 more minutes to get my food with little communication on what was going on. Packed with people also waiting
Atmosphere: 1
Service: 1
Abby
Just ordered here , waited 30 minutes for my God damn order for them to screw it up . A lot of customers have been complaining , unprofessional service. No wonder why you guys have 2.7 stars. Yall don’t listen .. oh & they don’t wear gloves while preparing food & making food!! Call that food poisoning, cross contamination. Why work at a fast food chain if you can’t comply with the rules and regulations ?! How the hell did you have a good handler card ?!! Needs to be taken away before others get sick . Better yet close down .. new management please !! If your customers get sick , thatd a big fat lawsuit . Close down your wingstop store !! If you guys can’t do your job right and for every customer to be complaining every freaken minute you’re doing something wrong !Also , why tell a customer you don’t have the key to the bathroom ?! That’s ridiculous and no sign saying out of order ?this establishment shouldn’t be open for business if you cannot control and enforce the law of food chain safety.
Atmosphere: 1
Food: 1
Service: 1
Jimmy B
Wings from this wingstop are always great have always been good with my orders. But I do recommend ordering in advance because they do get busy sometimes.
Ordered for pickup and it was about 15 minutes late, fine. I have patience. But a worker knocked over a trashcan, picked up the trash that fell, put it back in the trashcan and went to prepare my bag without washing her hands.
Food: 5
Service: 1
We ordered the 40pc count (Hawaiian, Louisiana rub, Habanero and lemon pepper) wings were done perfectly, well seasoned. Not dry at all!! Fries were crispy but not hard. Plenty of dipping sauce and the celery and carrots taste fresh.
Order date- 11/22/2025
Atmosphere: 5
Food: 5
Service: 5
Hailey was great very friendly provided 5 star customer service. The was very clean please give her a raised.
Atmosphere: 5
Food: 5
Service: 5
Ordered 5 combos with drinks and the guy delivered the food with no drinks and tells me I never ordered drinks when clearly it’s on the receipt
Food: 4
Service: 2
I was heavily weighing a one star review today due to an experience that I had but after going back up there and talking to Shamoiya (I’m guessing on the spelling), I changed my mind and gave it five stars based on my experience with her alone.
She already knows what my grievance is at this point and has told me she would work on retraining staff in those areas and I appreciate her for listening and making the situation right.
If I could give no stars I would with no hesitation. I went there on 10/12 and customer service was horrible. The girl on the phone kept saying what she couldn’t do. I walked in asked for my order and came right back in because I was missing two ranch. When I told the lady she told me it’s at the bottom of the bag. I already looked and she didn’t want to. All she kept saying is that it is at the bottom of the bag. It took everything in me to not cuss her out. When she looked she got an attitude when getting me what I ordered. I don’t know how or why they still have her but horrific customer service. They need to revamp or give some customer service training to their employees. Never in my life will I go back there. I don’t care if it’s the last wingstop on this side, I would rather drive to LA than be at the Murrieta wingstop.
Service: 1
I ordered in person and less than two minutes later I wanted to cancel my order and they said they couldn’t… never heard a restaurant not being able to cancel an order.
Atmosphere: 1
Service: 1
They literally served my son 6 chicken nuggets the size of McDonald's happy meal for over $15. Most of them were barely bigger than a $.50 piece.
Atmosphere: 3
Food: 1
Service: 4
Wings tasted like recooked old wings. Also didn’t receive the flavors we ordered.
Atmosphere: 1
Food: 1
Service: 1
Food took about an hour from online order. The ladies are working very hard though not sure what takes so long.
Restaurantji Recommends
Wing Stop off of Clinton Keith DO NOT KNOW how to follow instructions! Every time I order online, I request for extra crispsy! Always get it extra soggy! Incompetent employees!
Atmosphere: 5
Food: 1
Service: 5
We were greeted by the host Hailey and she welcomed us with a lovely smile and awesome attitude. She helped us narrow down our sauce options and gave us really good recommendations. I would love to come back to this location knowing that we’ll be welcomed by such an amazing employee. Thank you Hailey for the amazing experience!
Atmosphere: 5
Food: 5
Service: 5
Ordered online, showed up 20 min after food should be ready and had to wait 25 more minutes to get my food with little communication on what was going on. Packed with people also waiting
Atmosphere: 1
Service: 1
Just ordered here , waited 30 minutes for my God damn order for them to screw it up . A lot of customers have been complaining , unprofessional service. No wonder why you guys have 2.7 stars. Yall don’t listen .. oh & they don’t wear gloves while preparing food & making food!! Call that food poisoning, cross contamination. Why work at a fast food chain if you can’t comply with the rules and regulations ?! How the hell did you have a good handler card ?!! Needs to be taken away before others get sick . Better yet close down .. new management please !! If your customers get sick , thatd a big fat lawsuit . Close down your wingstop store !! If you guys can’t do your job right and for every customer to be complaining every freaken minute you’re doing something wrong !Also , why tell a customer you don’t have the key to the bathroom ?! That’s ridiculous and no sign saying out of order ?this establishment shouldn’t be open for business if you cannot control and enforce the law of food chain safety.
Atmosphere: 1
Food: 1
Service: 1
Wings from this wingstop are always great have always been good with my orders. But I do recommend ordering in advance because they do get busy sometimes.
Atmosphere: 5
Food: 5
Service: 5
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