Carl's Jr.
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About Carl's Jr
Carl's Jr Reviews
Me & my family loves it here, it was my little man’s first fast food restaurant too!
The worst customer service! Thanks for nothing Jasmine and the worst excuse of a “manager”, Regina...if you’re not going to sell the items on your drive through menu then take them off the board. People get stuck in the drive through, can’t back out or go forward and they won’t substitute another burger for a kids burger because of cost? Saying they ran out of burgers. How does a burger place run out of burgers??? How about let’s talk about what an inconvenience and...read full review
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Carl's Jr. is a popular restaurant known for its delicious food and friendly service. Customers have had mixed experiences, with some praising the exceptional service provided by employees. The restaurant's food is also highly regarded, with one customer stating they "love it, love it, love it." However, not all experiences have been positive, with a customer describing a negative interaction with a manager who displayed a poor attitude and was condescending towards the customer.
The restaurant offers a variety of menu items, including the Diablo Fries, which one customer was disappointed with, stating that it was "pretty much fries, a dusting of melted shredded cheese and some pickled jalapenos." The customer recommended sticking with the normal fries.
Another customer had an issue with their order, receiving a Super Star sandwich without the hamburger patty. The customer was able to get a new sandwich made correctly, and the employee who had taken the original order was very apologetic.
Overall, Carl's Jr. seems to offer a mix of positive and negative experiences, with the food and some employees receiving high praise, but the management needing improvement in their approach to customer service. The restaurant also offers a variety of menu items, including the recommended guacamole burger with a grilled chicken patty.