KFC

3246 Jefferson St, Napa
(707) 255-1492

Recent Reviews

jose alanis

The oil they cook with is very old.

Atmosphere: 5

Food: 3

Service: 4

Susan Allen

Closed down

Thun Wolf

Rest in peace ?

M D.

This utter and complete sh!thole has closed down. Good riddance to a disgusting excuse for a restaurant.

Christopher Madera (DrMaderaSampoll)

Fast service, fresh and delicious food, kind and attentive service.Parking: Limited spaceWheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Matt R.

What started off as a really good experience ended very poorly. I pulled up to the menu board and ask for an eight piece variety bucket, extra crispy. I had one question: would they substitute two more wings for the two drumsticks as my mom does not like drumsticks. They said they would. She gave me a total of $23 when I questioned the price because it was listed as $10 on their menu online, she kindly informed me that was an online promotion only and if I wanted to do it as a online order, it would be $10. So I pulled around and did the mobile order. When I got to the window, and received my chicken, I thanked her for doing the substitution, because my mom doesn't like drumsticks, and she said "don't care" and closed the window in my face. Maybe some of the worst customer service at the end of the transaction that I have ever experienced in my life. I probably would have raved about the experience otherwise, as they were nice enough to do the substitution at no additional cost, but those last two words really ruined it for me.

Nancy I.

Received raw chicken on wed evening around 5 pm. People can get sick from that. There were a lot of ppl in line too.

Connie Shirazi-Anderson

The young lady on the window suggestive sold be a larger bucket of chicken making it an amazing savings and KFC chicken can't be beat! Amazing place right near Queen of the Valley Medical Center!

Atmosphere: 5

Food: 5

Service: 5

Linda W.

I only go through the drive-through, so I'm not sure what the restaurant inside looks like. The people at the window are always friendly and sometimes you just crave KFC... Lol about four times a year we just crave that chicken! And even though the mashed potatoes aren't real, still love them! Maybe it's a memory from when I was a child? The biscuit is good as well as long as I reheat it at home and use real butter! The coleslaw is way too sweet for me so I run it through a colander and then add a little mayo and vinegar and salt and pepper and I'm happy with it! Cannot believe all these one star reviews! It wouldn't be in business if everybody didn't love this chicken!

Coco D.

They've hired more new folks so food gets out faster! Yay!! Food is great and not as oily as in months before new staff. That's why I hadn't been here in a while. But that delicious pot pie brought me back!

L L.

I go there on a Tuesday at 11:45 AM, and order 3 pieces of chicken, "Two breasts and a wing, please". "We don't have no white meat", is my response. That is some seriously lame management going on, right there.

Miguel Del Rio

Drive through was open, done in was not.That was my reason for the low stars.In my opinion.

Atmosphere: 3

Food: 4

Service: 4

American Angler

I thought it was just a rumor but I went anyway, when I didn't see it on the menu board I was disappointed. I thought for sure it wouldn't be true but when the kid in front of me ordered the fried chicken sourdough sando with chips the game was on!Secret menu item through Christmas.

Nick C

Went through the drive through at 7:30pm after work trying to get an 8 piece bucket. They said they were out of chicken and I'd have to wait 25 minutes....KFC ran out of chicken...waited for the food and it was awful even by KFC standards.

John Cunat

Incredibly rude and incompetent incompetent called our ordering brim 45 minutes later sitting in parking lot and parking lot it was carried out Their statement was we were too busy but no one doing anything

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