The longest time I have to wait just to order fries
Atmosphere: 1
Food: 1
Service: 1
SUNSET BOULEVARD
I don't know what happened to Carl's Jr?? I was there on March 11, 2025 and splurged on a $14.00 combo meal; the famous star, small fry and a coffee. The hamburger was t.e.r.r.i.b.l.e! I got nausea before I even finished the burger - I set it down and couldn't eat the rest of it. The Fry's were great and the coffee was not a great brand and kinda weak but oh well. I kind of felt cheated on the meal. $14 for basically a small fry and a coffee because I really couldn't finish the hamburger.. Anyhow - my bigger disappointment was the lack of sanitation in the Restaurant! It was my first time there and as soon as I entered it was obvious to me that the Restaurant needed a really good deep-cleaning. There was grease film everywhere! On the counters, the floors, the walls, the signs by the register, the tables, the table-seats. Everywhere you looked there was muck and grease films and finger prints, and just an overall unsanitized vaneer throughout the restaurant. I should have left as soon as I noticed that but I did not and of course I regretted it. Of course I will not return- of course not, but that doesn't mean the restaurant managers should elude the responsibility of having a sanitized eatery. I don't understand why anyone would allow this to happen?? I guess it depends on how you were raised, what your parents demonstrated to you when you were a child, what your upbringing was like. My parents were both very clean and organized Individuals and would NEVER allow unsanitary conditions in our home. There is absolutely no excuse whatsoever for a restaurant to be in this condition. There was even greasy smear marks and finger prints and hand marks all over their various dispensers. No wonder the hamburger was so bad. It was really a disgusting experience. The bathroom for men was like a public restroom; smelly, dirty, insanitary.
Atmosphere: 1
Food: 1
Service: 3
Christine
This Carls Jr is the WORST!!!! Do not go there! First off, they have this annoying AI drive thru that gets loudly projected throughout the restaurant for every employee and customer the hear. Second, they get about 5/6 orders wrong, BUT BE CAREFUL because when you complain they will take it out in your next order. The first time I complained, they gave me a rock hard bun on my burger. The second time I complained it was that I asked for light sauce and they drenched my burger. I was asked why I don’t return the food and I explained that I get it on my way to work. My burger, This time I went in and complained to the manager. Then, I went to the drive thru and checked my burger and it literally had one drop of sauce. I showed it to the regional manager and she tried to tell me that the sauce disappears into the bun when it’s hot. I called her bluff and explained that the cook is retaliating when people complain that the food is wrong and then she gave me the order for free. No apologies. I’d prefer to get my food accurate. Thanks though. Never going here again.
Dietary restrictions: Don’t try to make any changes to your burger if you have dietary restrictions because they mess up most of the orders.
Atmosphere: 1
Food: 1
Service: 1
Mayra Ayala
Everything was very good, very clean and good service.
Atmosphere: 5
Food: 5
Service: 5
Araceli Flower
Good services
Atmosphere: 5
Food: 5
Service: 5
CRUZ ORTIZ ROXANA DARLENE C
Incredible
Parking: Good
Atmosphere: 5
Food: 5
Service: 5
anthony henson
The place was clean as a whistle! The ladies in the back making food were wearing GLOVES ! Which I appreciate so much. Food was fresh and hot, everyone in the back was workin hard and HUSTLIN ! Awesome team! It’s great when you can enjoy fast food and NOT have to worry about poor quality food and environment. :)
Atmosphere: 5
Food: 5
Service: 5
Yisrael VeGaon
Good place
Atmosphere: 4
Food: 4
Service: 4
Jose Baitista
Super good???
Atmosphere: 5
Food: 5
Service: 5
Estuardo Padilla
The restaurant tables near the restroom smells awful
The longest time I have to wait just to order fries
Atmosphere: 1
Food: 1
Service: 1
I don't know what happened to Carl's Jr?? I was there on March 11, 2025 and splurged on a $14.00 combo meal; the famous star, small fry and a coffee. The hamburger was t.e.r.r.i.b.l.e! I got nausea before I even finished the burger - I set it down and couldn't eat the rest of it. The Fry's were great and the coffee was not a great brand and kinda weak but oh well.
I kind of felt cheated on the meal. $14 for basically a small fry and a coffee because I really couldn't finish the hamburger.. Anyhow - my bigger disappointment was the lack of sanitation in the Restaurant! It was my first time there and as soon as I entered it was obvious to me that the Restaurant needed a really good deep-cleaning. There was grease film everywhere! On the counters, the floors, the walls, the signs by the register, the tables, the table-seats. Everywhere you looked there was muck and grease films and finger prints, and just an overall unsanitized vaneer throughout the restaurant. I should have left as soon as I noticed that but I did not and of course I regretted it. Of course I will not return- of course not, but that doesn't mean the restaurant managers should elude the responsibility of having a sanitized eatery. I don't understand why anyone would allow this to happen?? I guess it depends on how you were raised, what your parents demonstrated to you when you were a child, what your upbringing was like. My parents were both very clean and organized Individuals and would NEVER allow unsanitary conditions in our home. There is absolutely no excuse whatsoever for a restaurant to be in this condition. There was even greasy smear marks and finger prints and hand marks all over their various dispensers. No wonder the hamburger was so bad. It was really a disgusting experience. The bathroom for men was like a public restroom; smelly, dirty, insanitary.
Atmosphere: 1
Food: 1
Service: 3
This Carls Jr is the WORST!!!! Do not go there! First off, they have this annoying AI drive thru that gets loudly projected throughout the restaurant for every employee and customer the hear. Second, they get about 5/6 orders wrong, BUT BE CAREFUL because when you complain they will take it out in your next order. The first time I complained, they gave me a rock hard bun on my burger. The second time I complained it was that I asked for light sauce and they drenched my burger. I was asked why I don’t return the food and I explained that I get it on my way to work. My burger, This time I went in and complained to the manager. Then, I went to the drive thru and checked my burger and it literally had one drop of sauce. I showed it to the regional manager and she tried to tell me that the sauce disappears into the bun when it’s hot. I called her bluff and explained that the cook is retaliating when people complain that the food is wrong and then she gave me the order for free. No apologies. I’d prefer to get my food accurate. Thanks though. Never going here again.
Dietary restrictions: Don’t try to make any changes to your burger if you have dietary restrictions because they mess up most of the orders.
Atmosphere: 1
Food: 1
Service: 1
Everything was very good, very clean and good service.
Atmosphere: 5
Food: 5
Service: 5
Good services
Atmosphere: 5
Food: 5
Service: 5
Incredible
Parking: Good
Atmosphere: 5
Food: 5
Service: 5
The place was clean as a whistle!
The ladies in the back making food were wearing GLOVES ! Which I appreciate so much.
Food was fresh and hot, everyone in the back was workin hard and HUSTLIN ! Awesome team! It’s great when you can enjoy fast food and NOT have to worry about poor quality food and environment. :)
Atmosphere: 5
Food: 5
Service: 5
Good place
Atmosphere: 4
Food: 4
Service: 4
Super good???
Atmosphere: 5
Food: 5
Service: 5
The restaurant tables near the restroom smells awful
Atmosphere: 3
Food: 3
Service: 5
Restaurantji Recommends
I tired to get breakfast at 11 and they didn’t let us but when people order by the drive thru the got breakfast meals
Atmosphere: 1
Service: 1
No breakfast in the morning!!!!!
Always great!
Atmosphere: 2
Food: 5
Service: 2
Always great!
Atmosphere: 2
Food: 5
Service: 2
The worst service ever in a fast food restaurant. It took near a half hour for my food order, and on top of that, I didn't get what I ordered.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Double Guacamole Bacon Burger Combo
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