Came in the evening so there was no line in the drive way. The food came out somewhat quickly but it was cold and I was less than 5 min away from where I was staying. When I asked for a custom order I was told it couldnt be done even though I have had it done at other locations. It's a little more expensive than other fast food places that in my opinion was not worth it, so probably won't be going back here
Atmosphere: 3
Food: 3
Service: 3
bozc zoran
The best Customer service Lily she is nice
Atmosphere: 5
Food: 5
Service: 5
Jeremiah H
Ordered from uber eats June 30th lady at drive through at 10:14 didint want to give me my food said she gave it to someone else even though I was picking up the order and she gave me attitude and said THERES nothing she can do even though I’m the only one with this code and name because i ordered and have the code on my uber app for my pick up no it wasent asked to delivered she gave away my food to someone and just said nothing and closed the door on my face then I went back to the drive through to ask for a shake she said the machine wasn’t working even though my uber order had two shakes in it horrible customer service and had to cancel my order which I wasted 30 dollars basically and she needs to be fired
Atmosphere: 1
Food: 1
Service: 1
Sandra Walker
AI was nice. Answered questions. I got the Hamburgers I wanted. And Onion rings! All the food was hot and delicious. Basic Star with cheese.
Atmosphere: 5
Food: 5
Service: 5
Erick Reyes Lopez
I can go in the morning, afternoon or night and the food is always fresh Thanks to all the people who work there
Atmosphere: 5
Food: 5
Service: 5
Norma Sepulveda
Very clean unit, super friendly employees
Atmosphere: 5
Food: 5
Service: 5
Marilou Mateo
The longest time I have to wait just to order fries
Atmosphere: 1
Food: 1
Service: 1
SUNSET BOULEVARD
I don't know what happened to Carl's Jr?? I was there on March 11, 2025 and splurged on a $14.00 combo meal; the famous star, small fry and a coffee. The hamburger was t.e.r.r.i.b.l.e! I got nausea before I even finished the burger - I set it down and couldn't eat the rest of it. The Fry's were great and the coffee was not a great brand and kinda weak but oh well. I kind of felt cheated on the meal. $14 for basically a small fry and a coffee because I really couldn't finish the hamburger.. Anyhow - my bigger disappointment was the lack of sanitation in the Restaurant! It was my first time there and as soon as I entered it was obvious to me that the Restaurant needed a really good deep-cleaning. There was grease film everywhere! On the counters, the floors, the walls, the signs by the register, the tables, the table-seats. Everywhere you looked there was muck and grease films and finger prints, and just an overall unsanitized vaneer throughout the restaurant. I should have left as soon as I noticed that but I did not and of course I regretted it. Of course I will not return- of course not, but that doesn't mean the restaurant managers should elude the responsibility of having a sanitized eatery. I don't understand why anyone would allow this to happen?? I guess it depends on how you were raised, what your parents demonstrated to you when you were a child, what your upbringing was like. My parents were both very clean and organized Individuals and would NEVER allow unsanitary conditions in our home. There is absolutely no excuse whatsoever for a restaurant to be in this condition. There was even greasy smear marks and finger prints and hand marks all over their various dispensers. No wonder the hamburger was so bad. It was really a disgusting experience. The bathroom for men was like a public restroom; smelly, dirty, insanitary.
Atmosphere: 1
Food: 1
Service: 3
Christine
This Carls Jr is the WORST!!!! Do not go there! First off, they have this annoying AI drive thru that gets loudly projected throughout the restaurant for every employee and customer the hear. Second, they get about 5/6 orders wrong, BUT BE CAREFUL because when you complain they will take it out in your next order. The first time I complained, they gave me a rock hard bun on my burger. The second time I complained it was that I asked for light sauce and they drenched my burger. I was asked why I don’t return the food and I explained that I get it on my way to work. My burger, This time I went in and complained to the manager. Then, I went to the drive thru and checked my burger and it literally had one drop of sauce. I showed it to the regional manager and she tried to tell me that the sauce disappears into the bun when it’s hot. I called her bluff and explained that the cook is retaliating when people complain that the food is wrong and then she gave me the order for free. No apologies. I’d prefer to get my food accurate. Thanks though. Never going here again.
Dietary restrictions: Don’t try to make any changes to your burger if you have dietary restrictions because they mess up most of the orders.
Atmosphere: 1
Food: 1
Service: 1
Mayra Ayala
Everything was very good, very clean and good service.
The place was clean as a whistle! The ladies in the back making food were wearing GLOVES ! Which I appreciate so much. Food was fresh and hot, everyone in the back was workin hard and HUSTLIN ! Awesome team! It’s great when you can enjoy fast food and NOT have to worry about poor quality food and environment. :)
Came in the evening so there was no line in the drive way. The food came out somewhat quickly but it was cold and I was less than 5 min away from where I was staying. When I asked for a custom order I was told it couldnt be done even though I have had it done at other locations. It's a little more expensive than other fast food places that in my opinion was not worth it, so probably won't be going back here
Atmosphere: 3
Food: 3
Service: 3
The best
Customer service
Lily she is nice
Atmosphere: 5
Food: 5
Service: 5
Ordered from uber eats June 30th lady at drive through at 10:14 didint want to give me my food said she gave it to someone else even though I was picking up the order and she gave me attitude and said THERES nothing she can do even though I’m the only one with this code and name because i ordered and have the code on my uber app for my pick up no it wasent asked to delivered she gave away my food to someone and just said nothing and closed the door on my face then I went back to the drive through to ask for a shake she said the machine wasn’t working even though my uber order had two shakes in it horrible customer service and had to cancel my order which I wasted 30 dollars basically and she needs to be fired
Atmosphere: 1
Food: 1
Service: 1
AI was nice. Answered questions. I got the Hamburgers I wanted. And Onion rings! All the food was hot and delicious. Basic Star with cheese.
Atmosphere: 5
Food: 5
Service: 5
I can go in the morning, afternoon or night and the food is always fresh
Thanks to all the people who work there
Atmosphere: 5
Food: 5
Service: 5
Very clean unit, super friendly employees
Atmosphere: 5
Food: 5
Service: 5
The longest time I have to wait just to order fries
Atmosphere: 1
Food: 1
Service: 1
I don't know what happened to Carl's Jr?? I was there on March 11, 2025 and splurged on a $14.00 combo meal; the famous star, small fry and a coffee. The hamburger was t.e.r.r.i.b.l.e! I got nausea before I even finished the burger - I set it down and couldn't eat the rest of it. The Fry's were great and the coffee was not a great brand and kinda weak but oh well.
I kind of felt cheated on the meal. $14 for basically a small fry and a coffee because I really couldn't finish the hamburger.. Anyhow - my bigger disappointment was the lack of sanitation in the Restaurant! It was my first time there and as soon as I entered it was obvious to me that the Restaurant needed a really good deep-cleaning. There was grease film everywhere! On the counters, the floors, the walls, the signs by the register, the tables, the table-seats. Everywhere you looked there was muck and grease films and finger prints, and just an overall unsanitized vaneer throughout the restaurant. I should have left as soon as I noticed that but I did not and of course I regretted it. Of course I will not return- of course not, but that doesn't mean the restaurant managers should elude the responsibility of having a sanitized eatery. I don't understand why anyone would allow this to happen?? I guess it depends on how you were raised, what your parents demonstrated to you when you were a child, what your upbringing was like. My parents were both very clean and organized Individuals and would NEVER allow unsanitary conditions in our home. There is absolutely no excuse whatsoever for a restaurant to be in this condition. There was even greasy smear marks and finger prints and hand marks all over their various dispensers. No wonder the hamburger was so bad. It was really a disgusting experience. The bathroom for men was like a public restroom; smelly, dirty, insanitary.
Atmosphere: 1
Food: 1
Service: 3
This Carls Jr is the WORST!!!! Do not go there! First off, they have this annoying AI drive thru that gets loudly projected throughout the restaurant for every employee and customer the hear. Second, they get about 5/6 orders wrong, BUT BE CAREFUL because when you complain they will take it out in your next order. The first time I complained, they gave me a rock hard bun on my burger. The second time I complained it was that I asked for light sauce and they drenched my burger. I was asked why I don’t return the food and I explained that I get it on my way to work. My burger, This time I went in and complained to the manager. Then, I went to the drive thru and checked my burger and it literally had one drop of sauce. I showed it to the regional manager and she tried to tell me that the sauce disappears into the bun when it’s hot. I called her bluff and explained that the cook is retaliating when people complain that the food is wrong and then she gave me the order for free. No apologies. I’d prefer to get my food accurate. Thanks though. Never going here again.
Dietary restrictions: Don’t try to make any changes to your burger if you have dietary restrictions because they mess up most of the orders.
Atmosphere: 1
Food: 1
Service: 1
Everything was very good, very clean and good service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good services
Atmosphere: 5
Food: 5
Service: 5
Incredible
Parking: Good
Atmosphere: 5
Food: 5
Service: 5
The place was clean as a whistle!
The ladies in the back making food were wearing GLOVES ! Which I appreciate so much.
Food was fresh and hot, everyone in the back was workin hard and HUSTLIN ! Awesome team! It’s great when you can enjoy fast food and NOT have to worry about poor quality food and environment. :)
Atmosphere: 5
Food: 5
Service: 5
Good place
Atmosphere: 4
Food: 4
Service: 4
Super good???
Atmosphere: 5
Food: 5
Service: 5
Loading...