Order online 2 large pizzas and an order of wings, got home and found out i was short 2 wings, i called and talked to "cintia" the manager and expected to get credit for the mistake for next purchase like they did before like a whole pizza or the whole order of wings for the inconvinience,instead she offered me the 2 wings only wich in my opinion is not enougth due to the time and gas money to comeback,The situation does not sound that bad exept that when i called from home all i got was attitude and even before i could explain how was the order wrong she cut me off and said "i took that order nothing was wrong", then i said yes i got the 2 pizzas and the wings but i am 2 wings short then she did not said let me put you on hold l or nothing, she left and i could hear her saying to someone else that i was liying, at this point i am upset becuse of she thinking i was liying and the option she gave me.Then i asked to get a better option like the whole order of wings like they did before then she replied "that was before this is now". Then i tried to explain to her why she should do better and i asked her have you ever got home after buying fast food to find out they messed up your order and she replied " that has never happend to me i check my order before i leave".Also she was not trying to listen, she kept triying to cut me off repeating my 2 options and when i asked for her last name(wich ok i understand maybe that is too much she said "do yo want my social security too?"I really think she could of have done better and not been so blunt and rude after all she is a manager and was not empathetic of the situation and yes is only 2 wings but is the principal of things and the how professional you perform in any job.I only had 2 or 3 mistakes done out of many visits.Food is always good.
Atmosphere: 4
Food: 4
Service: 1
Ricardo m
Great food fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Pizza
dria p-d
Dave the manager was so nice and accommodating, he let me know about the specials, food is always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Breadsticks
Maru Maru
So many bad reviews and still has 4 stars? ?
roslyn-nicole (roslyn-nicole)
Great service, great employees, order is always perfect, hot and fresh.
Luis Ramirez
One of the worst run locations in the county, slow workers, wrong orders, attitude, and today they close at 6pm even after making an online order, went to pick it up at 6 and they said they were closed, no explanation given, but I could see them yapping it up and eating pizza inside. The manager at this location has no control over their employees.
Celina Carreto
Good delivery time, pizza and wings very tasty.
Yesenia N.
Customer is amazing the older man was so kind and helpful with suggestions during our visit. This location is very clean and organized. There is a lobby area unfortunately it's closed until further notice. You can order curbside, carry out, or delivery only. I took advantage of the $11.99 large pizza special went with the basics. Pizza is so fresh and delicious never disappoints. Overall a positive experience highly recommend a visit.
pam johnson
I know prices have gone up everywhere but you shouldn't have to sacrifice quality and smaller portions. It was very bland. $8.50 for the pasta that barely feeds 1 person. I cam get a $6 take out from olive garden would have been better. We all try to support businesses but this is not something I can keep doing.
Came to order 2 large pizzas. I asked if there was an offer available for what I wanted. Cynthia was my cashier - she is tan lady fairly large in body size. Her customer service was horrible. I ended up paying like $28.50 for two large ONE topping pizzas and the offer was better deal. The offer was large THREE topping pizzas plus breadsticks for $28.99. I ended up paying the same for two large one topping pizzas with NO breadsticks. I came back in and told a second blond older employee the sitiuation. SHE LITERALLY DIDNT CARE AT ALL. Mind you, this was my first time going there and I was actually excited to get and enjoy a pizza at home. The blond employee said - we dont have breadsticks anymore so we cannot validate the offer for you. After I ordered, there were still customers coming out with breadsticks. If they had told me about the offer, I would have ordered the offer as well. They didnt tell me though. I said - could you give bone out wings to make up for what happened since I have the one topping pizzas - she said No. SHE DIDNT CARE AT ALL. THIS WAS THE WORST CUSTOMER SERVICE I HAVE HAD IN A WHILE. IM HONESTLY SO DISAPPOINTED. I HAVE WORKED IN CUSTOMER SERVICE PLACED AND I HAVE NEVER TREATED A PERSON LIKE THEY TREATED ME. The blond lady didnt care at all. She didnt give me the bone out wings. She didnt offer to give me the two lrge pizzas with THREE topping. She literally didnt do anything and didnt care. IF I COULD PUT ZERO STARTS, I WOULD.
Daniela Calderon Jacobo
Came to order 2 large pizzas. I asked if there was an offer available for what I wanted. Cynthia was my cashier - she is tan lady fairly large in body size. Her customer service was horrible. I ended up paying like $28.50 for two large ONE topping pizzas and the offer was better deal. The offer was large THREE topping pizzas plus breadsticks for $28.99. I ended up paying the same for two large one topping pizzas with NO breadsticks. I came back in and told a second blond older employee the sitiuation. SHE LITERALLY DIDNT CARE AT ALL. Mind you, this was my first time going there and I was actually excited to get and enjoy a pizza at home. The blond employee said - we dont have breadsticks anymore so we cannot validate the offer for you. After I ordered, there were still customers coming out with breadsticks. If they had told me about the offer, I would have ordered the offer as well. They didnt tell me though. I said - could you give bone out wings to make up for what happened since I have the one topping pizzas - she said No. SHE DIDNT CARE AT ALL. THIS WAS THE WORST CUSTOMER SERVICE I HAVE HAD IN A WHILE. IM HONESTLY SO DISAPPOINTED. I HAVE WORKED IN CUSTOMER SERVICE PLACED AND I HAVE NEVER TREATED A PERSON LIKE THEY TREATED ME. The blond lady didnt care at all. She didnt give me the bone out wings. She didnt offer to give me the two lrge pizzas with THREE topping. She literally didnt do anything and didnt care. IF I COULD PUT ZERO STARTS, I WOULD.
BellShells SD
worst pizza ever! Ordered a New York double pepperoni pizza. Hardly any pepperoni on it, dry and tasteless. The BBQ chicken was also dry, very little to no BBQ sauce on it. Ordered hand tossed crust and it was like thin crust. Sad Pizza hut, just sad
Nicole Martinez
Good customer service and food is always ready within 15 minutes
Sal Rocco
Loving pizza hut for years the same good product at a reasonable price.
Awesome employees!
Atmosphere: 4
Food: 5
Service: 5
Order online 2 large pizzas and an order of wings, got home and found out i was short 2 wings, i called and talked to "cintia" the manager and expected to get credit for the mistake for next purchase like they did before like a whole pizza or the whole order of wings for the inconvinience,instead she offered me the 2 wings only wich in my opinion is not enougth due to the time and gas money to comeback,The situation does not sound that bad exept that when i called from home all i got was attitude and even before i could explain how was the order wrong she cut me off and said "i took that order nothing was wrong", then i said yes i got the 2 pizzas and the wings but i am 2 wings short then she did not said let me put you on hold l or nothing, she left and i could hear her saying to someone else that i was liying, at this point i am upset becuse of she thinking i was liying and the option she gave me.Then i asked to get a better option like the whole order of wings like they did before then she replied "that was before this is now". Then i tried to explain to her why she should do better and i asked her have you ever got home after buying fast food to find out they messed up your order and she replied " that has never happend to me i check my order before i leave".Also she was not trying to listen, she kept triying to cut me off repeating my 2 options and when i asked for her last name(wich ok i understand maybe that is too much she said "do yo want my social security too?"I really think she could of have done better and not been so blunt and rude after all she is a manager and was not empathetic of the situation and yes is only 2 wings but is the principal of things and the how professional you perform in any job.I only had 2 or 3 mistakes done out of many visits.Food is always good.
Atmosphere: 4
Food: 4
Service: 1
Great food fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Pizza
Dave the manager was so nice and accommodating, he let me know about the specials, food is always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Breadsticks
So many bad reviews and still has 4 stars? ?
Great service, great employees, order is always perfect, hot and fresh.
One of the worst run locations in the county, slow workers, wrong orders, attitude, and today they close at 6pm even after making an online order, went to pick it up at 6 and they said they were closed, no explanation given, but I could see them yapping it up and eating pizza inside. The manager at this location has no control over their employees.
Good delivery time, pizza and wings very tasty.
Customer is amazing the older man was so kind and helpful with suggestions during our visit. This location is very clean and organized. There is a lobby area unfortunately it's closed until further notice. You can order curbside, carry out, or delivery only. I took advantage of the $11.99 large pizza special went with the basics. Pizza is so fresh and delicious never disappoints. Overall a positive experience highly recommend a visit.
I know prices have gone up everywhere but you shouldn't have to sacrifice quality and smaller portions. It was very bland. $8.50 for the pasta that barely feeds 1 person. I cam get a $6 take out from olive garden would have been better. We all try to support businesses but this is not something I can keep doing.
Restaurantji Recommends
Came to order 2 large pizzas. I asked if there was an offer available for what I wanted. Cynthia was my cashier - she is tan lady fairly large in body size. Her customer service was horrible. I ended up paying like $28.50 for two large ONE topping pizzas and the offer was better deal. The offer was large THREE topping pizzas plus breadsticks for $28.99. I ended up paying the same for two large one topping pizzas with NO breadsticks. I came back in and told a second blond older employee the sitiuation. SHE LITERALLY DIDNT CARE AT ALL. Mind you, this was my first time going there and I was actually excited to get and enjoy a pizza at home. The blond employee said - we dont have breadsticks anymore so we cannot validate the offer for you. After I ordered, there were still customers coming out with breadsticks. If they had told me about the offer, I would have ordered the offer as well. They didnt tell me though. I said - could you give bone out wings to make up for what happened since I have the one topping pizzas - she said No. SHE DIDNT CARE AT ALL. THIS WAS THE WORST CUSTOMER SERVICE I HAVE HAD IN A WHILE. IM HONESTLY SO DISAPPOINTED. I HAVE WORKED IN CUSTOMER SERVICE PLACED AND I HAVE NEVER TREATED A PERSON LIKE THEY TREATED ME. The blond lady didnt care at all. She didnt give me the bone out wings. She didnt offer to give me the two lrge pizzas with THREE topping. She literally didnt do anything and didnt care. IF I COULD PUT ZERO STARTS, I WOULD.
Came to order 2 large pizzas. I asked if there was an offer available for what I wanted. Cynthia was my cashier - she is tan lady fairly large in body size. Her customer service was horrible. I ended up paying like $28.50 for two large ONE topping pizzas and the offer was better deal. The offer was large THREE topping pizzas plus breadsticks for $28.99. I ended up paying the same for two large one topping pizzas with NO breadsticks. I came back in and told a second blond older employee the sitiuation. SHE LITERALLY DIDNT CARE AT ALL. Mind you, this was my first time going there and I was actually excited to get and enjoy a pizza at home. The blond employee said - we dont have breadsticks anymore so we cannot validate the offer for you. After I ordered, there were still customers coming out with breadsticks. If they had told me about the offer, I would have ordered the offer as well. They didnt tell me though. I said - could you give bone out wings to make up for what happened since I have the one topping pizzas - she said No. SHE DIDNT CARE AT ALL. THIS WAS THE WORST CUSTOMER SERVICE I HAVE HAD IN A WHILE. IM HONESTLY SO DISAPPOINTED. I HAVE WORKED IN CUSTOMER SERVICE PLACED AND I HAVE NEVER TREATED A PERSON LIKE THEY TREATED ME. The blond lady didnt care at all. She didnt give me the bone out wings. She didnt offer to give me the two lrge pizzas with THREE topping. She literally didnt do anything and didnt care. IF I COULD PUT ZERO STARTS, I WOULD.
worst pizza ever! Ordered a New York double pepperoni pizza. Hardly any pepperoni on it, dry and tasteless. The BBQ chicken was also dry, very little to no BBQ sauce on it. Ordered hand tossed crust and it was like thin crust. Sad Pizza hut, just sad
Good customer service and food is always ready within 15 minutes
Loving pizza hut for years the same good product at a reasonable price.