I came and try to place an order, the lady on the kitchen asked me to order on the kiosk i told her i was going to pay cash she told me it was ok, I placed the order and waited 20min and nothing, then a gentleman that had just clocked in saw me waiting and told me they do not prep the food unless is paid, nobody told me and I was just waiting and waiting, what a bad guest service from the people that saw me firt. Food did not taste good after.The only thing good i can say is thank you to the gentleman that helped me he was very kind, not like the managers that not even an apology.
Atmosphere: 1
Food: 1
Service: 1
Kim
Good service, and freshly prepared rice and bean, and enchilada burritos that were tasty and complimented by the awesome Taco Bell medium spice hot sauce.
Atmosphere: 5
Food: 5
Service: 5
Gabriel Manzanares
The food is delicious, the place looks old, run down and dirty.
Atmosphere: 4
Food: 5
Service: 3
Doe Batter
Ask.for.nacho bell grande this was 11:30pm. Just gave me a bowl of chips with a teaspoon of beans and sour cream. HORRIBLE. WILL NOT BE BACK AND WILL SPREAD THE WORD NOT A GOOD PLACE TO
Atmosphere: 1
Food: 1
Service: 1
Allen Patton
Amber is the best and sweetest person.
Atmosphere: 5
Food: 5
Service: 5
Norma Nava M
Good service and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taquito
Andrea Barajas
Waited in line for 5 min for someone to take my order and then ended up just placing my order on the kiosk. The cashier just kept walking by and not acknowledging me. Our tacos hardly had any meat or slushy was filed up half way. I asked for salsa and only got two packets. NEVER COMING BACK. THE WORST SERVICE I’VE EVER HAD! TERRIBLE CUSTOMER SERVICE
Atmosphere: 1
Food: 1
Service: 1
sunny uber
Best Taco Bell in town ! Fresh and well proportioned food , super friendly staff and the decoration just made my day so
Atmosphere: 5
Food: 5
Service: 5
Wuilfrido Lopez Acosta
It's worth the diarrhea guys. When I every time when I order it it comes like 3 minutes or 6 depending on what I get.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chips and Nacho Cheese Sauce, Nachos, Breakfast Burrito, Bean Burrito with Sour Cream, Hash Browns, Chicken Quesadilla, Mexican Pizza, Bean Burrito, French Fries
Yvonne L
On Sunday, October 1st, I ordered 2 regular tacos and one chicken enchilada burrito (w/out rice). When I picked up the burrito, it flopped over as though it was just a folded up tortilla.I opened the burrito to find that it only contained sauce, sour cream, a bit of cheese and 3 tiny chunks of chicken. It was essentially empty.When I took the burrito up to the counter to show the "supervisor", she simply took it from me, walked away and return to the back. I received no verbal response from her at all. After a minute I called out "So..... are you remaking it or giving me a refund or....?". No response.I returned to my table to eat my tacos (which were getting cold at that point) and a few minutes later the supervisor called out to me from the counter and pointed to a burrito on a tray. I went to the counter and asked if there was rice in the burrito and advised my order was for no rice. She responded that there was rice and that she had no way of knowing that I didn't want rice. I told her that she had simply taken the previous burrito from me and walked away. She didn't say a word and did not respond when I asked if she was making another burrito or getting me a refund.I told her that had she said she would remake my burrito I would have told her no rice but since she did not communicate what she intended to do, I had no idea that I needed to communicate my order.At this point, the rest of my party was finished with their meal so I asked for a refund and the supervisor told one of the other workers to give me a refund. The young lady was unable to open the register (which she did not communicate to me - I figured it out) and asked the supervisor for keys. The supervisor pointed her to an office but the young lady came out and said she couldn't find them.At this point, I advised the young lady that I wanted to finish my last taco before it was completely cold, pointed out where I was sitting and asked her to call out to me when my refund was ready (my table was near the counter). She agreed and I went to finish my food.I finished my taco and we waited another five minutes and I still had not heard anything. My party was tired of waiting so I returned to the counter and asked how much longer I was expected to wait for $2.71. The young lady said "I forgot" and then we had to wait for her to find keys to get my refund...... AGAIN!I realize Taco Bell isn't some four-star restaurant and I understand human error, but the rude behavior, complete lack of communication and expecting a customer whom you have wronged to wait 15 additional minutes while their food is getting cold demonstrates the worst possible description of customer service.I will never return to this location.Parking: Plenty of free parking spots, right by the entrances.
I ordered a number 5 and 2 beefy 5 layer burrito. She forgot to give me my drink so I had to drive around to the drive thru AGAIN to get my drink then i get home 15 mins later to find that I’m missing HALF OF MY ORDER , I drive back two get the rest of my order just to go home and discover that the food I already had was also WRONG like seriously?? I wasted 30 minutes of my life trying to get fuxkin food I already paid for. I dont recommend this place I rather go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Jason Perez
Too busy. Can't keep up with volume. Past 4 times forgot several items. No responsibility for mistakes. Last order 3 items missing went back for items issued offered me a free soda. Ridiculous!
Atmosphere: 5
Food: 3
Service: 1
Althea Jasper
They were so nice! I had a not so pleasant experience at the previous restaurant--- welches donut, But at this place everyone was nice and polite and patient.?
Atmosphere: 5
Food: 5
Service: 5
Yvonne L.
On Sunday, October 1st, I ordered 2 regular tacos and one chicken enchilada burrito (w/out rice). When I picked up the burrito, it flopped over as though it was just a folded up tortilla.I opened the burrito to find that it only contained sauce, sour cream, a bit of cheese and 3 tiny chunks of chicken. It was essentially empty.When I took the burrito up to the counter to show the "supervisor", she simply took it from me, walked away and return to the back. I received no verbal response from her at all. After a minute I called out "So..... are you remaking it or giving me a refund or....?". No response.I returned to my table to eat my tacos (which were getting cold at that point) and a few minutes later the supervisor called out to me from the counter and pointed to a burrito on a tray. I went to the counter and asked if there was rice in the burrito and advised my order was for no rice. She responded that there was rice and that she had no way of knowing that I didn't want rice. I told her that she had simply taken the previous burrito from me and walked away. She didn't say a word and did not respond when I asked if she was making another burrito or getting me a refund.I told her that had she said she would remake my burrito I would have told her no rice but since she did not communicate what she intended to do, I had no idea that I needed to communicate my order.At this point, the rest of my party was finished with their meal so I asked for a refund and the supervisor told one of the other workers to give me a refund. The young lady was unable to open the register (which she did not communicate to me - I figured it out) and asked the supervisor for keys. The supervisor pointed her to an office but the young lady came out and said she couldn't find them.At this point, I advised the young lady that I wanted to finish my last taco before it was completely cold, pointed out where I was sitting and asked her to call out to me when my refund was ready (my table was near the counter). She agreed and I went to finish my food.I finished my taco and we waited another five minutes and I still had not heard anything. My party was tired of waiting so I returned to the counter and asked how much longer I was expected to wait for $2.71. The young lady said "I forgot" and then we had to wait for her to find keys to get my refund...... AGAIN!I realize Taco Bell isn't some four-star restaurant and I understand human error, but the rude behavior, complete lack of communication and expecting a customer whom you have wronged to wait 15 additional minutes while their food is getting cold demonstrates the worst possible description of customer service.I will never return to this location.
FlashForward M.
Ripoff waste of time. Drove all the way over here after placing a mobile order. I get here and they say they don't have the order. I show them that it says order received. My credit card has been charged. They tell me to try it again. I place the order two more times showing them their address and the order received. They won't make it. They say the order is canceled. I'm walking through the app with them showing I'm placing the order. Manager says I can place the order again in store instead of through app but he's charging me over double the price. To hell with that. Sorry I ever went to this store. Don't waste your time and money.
I came and try to place an order, the lady on the kitchen asked me to order on the kiosk i told her i was going to pay cash she told me it was ok, I placed the order and waited 20min and nothing, then a gentleman that had just clocked in saw me waiting and told me they do not prep the food unless is paid, nobody told me and I was just waiting and waiting, what a bad guest service from the people that saw me firt. Food did not taste good after.The only thing good i can say is thank you to the gentleman that helped me he was very kind, not like the managers that not even an apology.
Atmosphere: 1
Food: 1
Service: 1
Good service, and freshly prepared rice and bean, and enchilada burritos that were tasty and complimented by the awesome Taco Bell medium spice hot sauce.
Atmosphere: 5
Food: 5
Service: 5
The food is delicious, the place looks old, run down and dirty.
Atmosphere: 4
Food: 5
Service: 3
Ask.for.nacho bell grande this was 11:30pm. Just gave me a bowl of chips with a teaspoon of beans and sour cream. HORRIBLE. WILL NOT BE BACK AND WILL SPREAD THE WORD NOT A GOOD PLACE TO
Atmosphere: 1
Food: 1
Service: 1
Amber is the best and sweetest person.
Atmosphere: 5
Food: 5
Service: 5
Good service and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taquito
Waited in line for 5 min for someone to take my order and then ended up just placing my order on the kiosk. The cashier just kept walking by and not acknowledging me. Our tacos hardly had any meat or slushy was filed up half way. I asked for salsa and only got two packets. NEVER COMING BACK. THE WORST SERVICE I’VE EVER HAD! TERRIBLE CUSTOMER SERVICE
Atmosphere: 1
Food: 1
Service: 1
Best Taco Bell in town ! Fresh and well proportioned food , super friendly staff and the decoration just made my day so
Atmosphere: 5
Food: 5
Service: 5
It's worth the diarrhea guys. When I every time when I order it it comes like 3 minutes or 6 depending on what I get.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chips and Nacho Cheese Sauce, Nachos, Breakfast Burrito, Bean Burrito with Sour Cream, Hash Browns, Chicken Quesadilla, Mexican Pizza, Bean Burrito, French Fries
On Sunday, October 1st, I ordered 2 regular tacos and one chicken enchilada burrito (w/out rice). When I picked up the burrito, it flopped over as though it was just a folded up tortilla.I opened the burrito to find that it only contained sauce, sour cream, a bit of cheese and 3 tiny chunks of chicken. It was essentially empty.When I took the burrito up to the counter to show the "supervisor", she simply took it from me, walked away and return to the back. I received no verbal response from her at all. After a minute I called out "So..... are you remaking it or giving me a refund or....?". No response.I returned to my table to eat my tacos (which were getting cold at that point) and a few minutes later the supervisor called out to me from the counter and pointed to a burrito on a tray. I went to the counter and asked if there was rice in the burrito and advised my order was for no rice. She responded that there was rice and that she had no way of knowing that I didn't want rice. I told her that she had simply taken the previous burrito from me and walked away. She didn't say a word and did not respond when I asked if she was making another burrito or getting me a refund.I told her that had she said she would remake my burrito I would have told her no rice but since she did not communicate what she intended to do, I had no idea that I needed to communicate my order.At this point, the rest of my party was finished with their meal so I asked for a refund and the supervisor told one of the other workers to give me a refund. The young lady was unable to open the register (which she did not communicate to me - I figured it out) and asked the supervisor for keys. The supervisor pointed her to an office but the young lady came out and said she couldn't find them.At this point, I advised the young lady that I wanted to finish my last taco before it was completely cold, pointed out where I was sitting and asked her to call out to me when my refund was ready (my table was near the counter). She agreed and I went to finish my food.I finished my taco and we waited another five minutes and I still had not heard anything. My party was tired of waiting so I returned to the counter and asked how much longer I was expected to wait for $2.71. The young lady said "I forgot" and then we had to wait for her to find keys to get my refund...... AGAIN!I realize Taco Bell isn't some four-star restaurant and I understand human error, but the rude behavior, complete lack of communication and expecting a customer whom you have wronged to wait 15 additional minutes while their food is getting cold demonstrates the worst possible description of customer service.I will never return to this location.Parking: Plenty of free parking spots, right by the entrances.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Bean Burrito with Sour Cream
Restaurantji Recommends
I ordered a number 5 and 2 beefy 5 layer burrito. She forgot to give me my drink so I had to drive around to the drive thru AGAIN to get my drink then i get home 15 mins later to find that I’m missing HALF OF MY ORDER , I drive back two get the rest of my order just to go home and discover that the food I already had was also WRONG like seriously?? I wasted 30 minutes of my life trying to get fuxkin food I already paid for. I dont recommend this place I rather go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Too busy. Can't keep up with volume. Past 4 times forgot several items. No responsibility for mistakes. Last order 3 items missing went back for items issued offered me a free soda. Ridiculous!
Atmosphere: 5
Food: 3
Service: 1
They were so nice! I had a not so pleasant experience at the previous restaurant--- welches donut, But at this place everyone was nice and polite and patient.?
Atmosphere: 5
Food: 5
Service: 5
On Sunday, October 1st, I ordered 2 regular tacos and one chicken enchilada burrito (w/out rice). When I picked up the burrito, it flopped over as though it was just a folded up tortilla.I opened the burrito to find that it only contained sauce, sour cream, a bit of cheese and 3 tiny chunks of chicken. It was essentially empty.When I took the burrito up to the counter to show the "supervisor", she simply took it from me, walked away and return to the back. I received no verbal response from her at all. After a minute I called out "So..... are you remaking it or giving me a refund or....?". No response.I returned to my table to eat my tacos (which were getting cold at that point) and a few minutes later the supervisor called out to me from the counter and pointed to a burrito on a tray. I went to the counter and asked if there was rice in the burrito and advised my order was for no rice. She responded that there was rice and that she had no way of knowing that I didn't want rice. I told her that she had simply taken the previous burrito from me and walked away. She didn't say a word and did not respond when I asked if she was making another burrito or getting me a refund.I told her that had she said she would remake my burrito I would have told her no rice but since she did not communicate what she intended to do, I had no idea that I needed to communicate my order.At this point, the rest of my party was finished with their meal so I asked for a refund and the supervisor told one of the other workers to give me a refund. The young lady was unable to open the register (which she did not communicate to me - I figured it out) and asked the supervisor for keys. The supervisor pointed her to an office but the young lady came out and said she couldn't find them.At this point, I advised the young lady that I wanted to finish my last taco before it was completely cold, pointed out where I was sitting and asked her to call out to me when my refund was ready (my table was near the counter). She agreed and I went to finish my food.I finished my taco and we waited another five minutes and I still had not heard anything. My party was tired of waiting so I returned to the counter and asked how much longer I was expected to wait for $2.71. The young lady said "I forgot" and then we had to wait for her to find keys to get my refund...... AGAIN!I realize Taco Bell isn't some four-star restaurant and I understand human error, but the rude behavior, complete lack of communication and expecting a customer whom you have wronged to wait 15 additional minutes while their food is getting cold demonstrates the worst possible description of customer service.I will never return to this location.
Ripoff waste of time. Drove all the way over here after placing a mobile order. I get here and they say they don't have the order. I show them that it says order received. My credit card has been charged. They tell me to try it again. I place the order two more times showing them their address and the order received. They won't make it. They say the order is canceled. I'm walking through the app with them showing I'm placing the order. Manager says I can place the order again in store instead of through app but he's charging me over double the price. To hell with that. Sorry I ever went to this store. Don't waste your time and money.