Carl’s Jr.
5670 Thornton Ave, Newark
(510) 493-2352
Recent Reviews
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Doors close early bad service not nice to customers bathroom has to be open by staff and they go right back behind the counter
Atmosphere: 1
Food: 2
Service: 1
Prompt service for two milkshakes!
Chicken sandwich could be improved. Did not taste fresh, more like microwave. Hamburgers are always good. The lemon soda taste nasty.
Atmosphere: 3
Food: 4
Service: 5
This place is horrible and the manager is a real piece of work.
The app let me order a burger at about 10:55 PM… Pulled into the drive-thru and they turned off the lights on me and I could hear people whispering as I sat there.
Then they just closed at 11 PM. Their signage says they close At 11:45 PM as does the app.
Paid for my burger and I was just sitting there… Wow
Came in the next day expecting some sort of response that implied it wasn't my fault. Jose Miranda… Said he was the manager…treated me like I should've known better even though the sign on his own damn door says they are open later.
Never apologized… Never even addressed the issue that the app and his store are screwed up and messing with people after 11 PM.
Never even smiled… Just looked at me like I was offensive for even coming in.
Carl's Jr. needs to do better and get rid of that petty man that doesn't know about customer service.
And the burger was passable but not good and definitely not great
Atmosphere: 1
Food: 2
Service: 1
The staff here are so friendly and caring. Food is always fresh and tasty. I will never go to another Carl's Jr. Thank you!
Atmosphere: 5
Food: 5
Service: 5
The meat has no flavor 👎🏽👎🏽
Atmosphere: 3
Food: 1
Service: 3
So expensive, 2 people, hamburger and a shake each $40
Atmosphere: 4
Food: 4
Service: 5
Service was fast, the restaurant was clean, and the lady that took our order was very nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Angus Burger, Fries
Guacamole is delicious!! Good service ??
Atmosphere: 5
Food: 5
Service: 5
One of my go to spots but holy cow 7/27/24 the new LED menu at drive through is BLINDING and the AI drive thru voice just does not work.
Had to call a human and we had a fun chat on the blinding menu. ?
Hitting them with a one star in hopes they would listen to that man who has been telling them it’s too bright. 10:45pm and you’re just blinded and also stuck there cause the AI sucks.
I got a Dave’s classic but wanted a double and it just didn’t comprehend “double”
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Burger, Fries
Restaurantji Recommends
Only a few people here. But I can refill my beverage. Clean tables, 3-sides windows have very good views of the plaza and nearby streets. I would recommend if I could get more vegetables in between my double burger layers.
Parking: More than enough parking lots in this plaza.
Atmosphere: 3
Food: 4
Service: 3
2 famous stars and 2 small fries. OMG 26 dollars are you kidding me no drinks. Employees need to make a decent wage but they priced themselves out of business. The quality is so poor. Differently dont get your monies worth. At very least serve fresh fries that are not soggy. Have a hamburger that has fresh lettuce.
Food: 1
Service: 4
Recommended dishes: Burger, Fries
My mom needs a welcoming place she can visit the rest room. We buy food to say thank you . Staff and food are good. No salad options? Good family place.
Parking: Easy
Kid-friendliness: Good
Wheelchair accessibility: Good
Atmosphere: 4
Food: 4
Service: 4
I went through the drive-thru. The food was perfect. The cashier was very helpful. I would revisit.
Kid-friendliness: Kid-friendly menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Star with Cheese
Really good place
Atmosphere: 5
Food: 5
Service: 5
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