Really good ice cream with unlimited toppings, though $14 for a single cup of ice cream was a new sight for me. The portion was at least quite big so that made up for the rather high price. It's nothing special but I'd still recommend trying it.
Roshni Shah
Avoid this place if you can. So called manager (owner if you are reading this, it better if you change your staff work there on Monday night June 2nd) asked us to order only 4 ice creams (we were party of 7) because we reached there at 9:35pm ( closing time is 10:00pm). We didn’t say anything as we had guests visiting from abroad. We just apologized tin our guests saying we didn’t know this otherwise we would have taken you to cold stone or different ice cream place. Anyways, ice was okay ( in the past Nutella ice was tasting more like Nutella and not just banana) we ignored thinking it’s late there must be tired so quality is not that great. Around 10:09pm one of the staff told us to leave ( understandable as they close at 10:00pm) funny thing is he asked to put chairs where they belong . We found it little odd but we did that without saying anything. Then manager came out ( this young lady- Owner if you are reading this trust me sooner or later you are losing some business here if her hospitality stay this way)and asked our guests to put chairs on the table they way it was arranged as we took it to seat ( she had so much of an attitude and she wasn’t polite at all). I’m serious, if she would have asked nicely and treated us respectful when we entered, I would have even clean the table for her.
At that point we lost it. We told her that her attitude is not helping business. It is rude to ask your customer to arrange chairs. If you are take lazy the might as well don’t keep any chairs and tables form people to use it. Nutshell- avoid this place if you can. Spend your money where you get better hospitality.
Manu Mehrotra
Was asked for extra money when I asked for an extra cup to share ice cream with my 5 year old who wouldn’t have been able to finish the whole bowl on his own.
Also, the table was not clean and the ice cream is only so so
Deepti Gaonkar
Good icicles but the service could be better
Priyadharshini
Good place to stop by if you’re bored of normal ice-cream . Here you get the rolled ice cream with lot of topping options. You can also watch them making your own, which I enjoy doing. It’s also a bit expensive.
Madeline Acosta
These people do not know how to follow health code. They spray pure bleach on the cold pans improperly ratioed per federal health standards. Lead staff was also racist. Also do not order the avocado flavor. They will give you the tiniest amount of ice cream and look at you with a dead in the face when you point out that there’s barely anything in the cup and be like “oh well.” If you like bleach and hair in your ice cream this is the place
Munjal Desai
Over priced. They need a better way to manage orders. The ice creams are ok. They also got our order wrong
Shruti Malviya
Not worth the price.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Ice Cream Rolls
Faith Wilkins El
"Delicious Ice Cream and Great Atmosphere!" I had an amazing experience at Icicles! The rolled ice cream was not only beautifully presented but also tasted incredible. I loved the variety of toppings, especially the fresh strawberries and colorful sprinkles—they really elevated the desserts. The service was quick and friendly, making the visit even better. The atmosphere was fun and inviting, with vibrant decor that made it perfect for photos. This is definitely a great spot to hang out and enjoy a sweet treat. Highly recommend it!
Vegetarian options: They have dairy free options. It's amazing.
Kid-friendliness: Nice amount of tables. Decor is amazing.
They definitely don’t know how to roll ice cream. It came out as regular ice cream. Almonds for topping were awfully old and stinky. I don’t recommend this place.
This is an amazing ice cream shop to go to! The way they make ice cream is different. So basically, they handcraft ice cream by making individual twists. You can also add toppings and drizzles as well. Some toppings cost additional 75¢ and all drizzles are 50¢.
It’s expensive here due to how they make the ice cream and possibly the size of it. You can see workers make ice cream in front of you. It’s not like any normal ice cream shop you go to.
Also, there weren’t many people when I came in, but it’s most likely because they order it through the mobile app. Really looks nice inside, but I think it could be improved.
Dietary restrictions: They offer dairy-free options!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Ice Cream Rolls
Sagar D
I ordered the ‘All Fudged Up,’ which is supposed to have brownie bites, chocolate, and caramel. However, what we received was quite bitter and tasted strongly of coffee. We tried reaching out to the store directly, but couldn’t find a way to get in touch. Their voicemail asks customers to leave a message with a promise to call back, but we never heard from them. Disappointing first experience with this store—they didn’t even follow up to understand what went wrong with our order.
Atmosphere: 1
Food: 1
Service: 1
Hizquel Moriswala
You guys are liars. First you gave us a birthday offer. And then when we applied the offer you guys said it’s not working. Totally cheating with customers. I emailed them personally but they didn’t respond till now. I want my money back.
Yas Karimi
Very very very rude .... service very slow and horrible. Workers were on something for sure ... didn't even pay attention to us. WILL NEVER COME BACK!!
Really good ice cream with unlimited toppings, though $14 for a single cup of ice cream was a new sight for me. The portion was at least quite big so that made up for the rather high price. It's nothing special but I'd still recommend trying it.
Avoid this place if you can. So called manager (owner if you are reading this, it better if you change your staff work there on Monday night June 2nd) asked us to order only 4 ice creams (we were party of 7) because we reached there at 9:35pm ( closing time is 10:00pm). We didn’t say anything as we had guests visiting from abroad. We just apologized tin our guests saying we didn’t know this otherwise we would have taken you to cold stone or different ice cream place. Anyways, ice was okay ( in the past Nutella ice was tasting more like Nutella and not just banana) we ignored thinking it’s late there must be tired so quality is not that great. Around 10:09pm one of the staff told us to leave ( understandable as they close at 10:00pm) funny thing is he asked to put chairs where they belong . We found it little odd but we did that without saying anything. Then manager came out ( this young lady- Owner if you are reading this trust me sooner or later you are losing some business here if her hospitality stay this way)and asked our guests to put chairs on the table they way it was arranged as we took it to seat ( she had so much of an attitude and she wasn’t polite at all). I’m serious, if she would have asked nicely and treated us respectful when we entered, I would have even clean the table for her.
At that point we lost it. We told her that her attitude is not helping business. It is rude to ask your customer to arrange chairs. If you are take lazy the might as well don’t keep any chairs and tables form people to use it.
Nutshell- avoid this place if you can. Spend your money where you get better hospitality.
Was asked for extra money when I asked for an extra cup to share ice cream with my 5 year old who wouldn’t have been able to finish the whole bowl on his own.
Also, the table was not clean and the ice cream is only so so
Good icicles but the service could be better
Good place to stop by if you’re bored of normal ice-cream . Here you get the rolled ice cream with lot of topping options. You can also watch them making your own, which I enjoy doing. It’s also a bit expensive.
These people do not know how to follow health code. They spray pure bleach on the cold pans improperly ratioed per federal health standards. Lead staff was also racist. Also do not order the avocado flavor. They will give you the tiniest amount of ice cream and look at you with a dead in the face when you point out that there’s barely anything in the cup and be like “oh well.” If you like bleach and hair in your ice cream this is the place
Over priced.
They need a better way to manage orders.
The ice creams are ok.
They also got our order wrong
Not worth the price.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Ice Cream Rolls
"Delicious Ice Cream and Great Atmosphere!"
I had an amazing experience at Icicles! The rolled ice cream was not only beautifully presented but also tasted incredible. I loved the variety of toppings, especially the fresh strawberries and colorful sprinkles—they really elevated the desserts. The service was quick and friendly, making the visit even better. The atmosphere was fun and inviting, with vibrant decor that made it perfect for photos. This is definitely a great spot to hang out and enjoy a sweet treat. Highly recommend it!
Vegetarian options: They have dairy free options. It's amazing.
Kid-friendliness: Nice amount of tables. Decor is amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt, Ice Cream Rolls
They definitely don’t know how to roll ice cream. It came out as regular ice cream. Almonds for topping were awfully old and stinky. I don’t recommend this place.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ice cream was delicious 🤤
Atmosphere: 5
Food: 5
Service: 5
This is an amazing ice cream shop to go to! The way they make ice cream is different. So basically, they handcraft ice cream by making individual twists. You can also add toppings and drizzles as well. Some toppings cost additional 75¢ and all drizzles are 50¢.
It’s expensive here due to how they make the ice cream and possibly the size of it. You can see workers make ice cream in front of you. It’s not like any normal ice cream shop you go to.
Also, there weren’t many people when I came in, but it’s most likely because they order it through the mobile app. Really looks nice inside, but I think it could be improved.
Dietary restrictions: They offer dairy-free options!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Ice Cream Rolls
I ordered the ‘All Fudged Up,’ which is supposed to have brownie bites, chocolate, and caramel. However, what we received was quite bitter and tasted strongly of coffee. We tried reaching out to the store directly, but couldn’t find a way to get in touch. Their voicemail asks customers to leave a message with a promise to call back, but we never heard from them. Disappointing first experience with this store—they didn’t even follow up to understand what went wrong with our order.
Atmosphere: 1
Food: 1
Service: 1
You guys are liars.
First you gave us a birthday offer. And then when we applied the offer you guys said it’s not working. Totally cheating with customers. I emailed them personally but they didn’t respond till now. I want my money back.
Very very very rude .... service very slow and horrible.
Workers were on something for sure ... didn't even pay attention to us. WILL NEVER COME BACK!!
Atmosphere: 1
Food: 1
Service: 1
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