SUBWAY

5552 Thornton Ave, Newark
(510) 565-1666

Recent Reviews

Ruth Shareef

They cancel my order without any reason and when I went to ask she treat me so rude

Atmosphere: 1

Food: 1

Service: 1

Abhay Shah

Worst Subway I have ever been to... The employee didnt complete my order. This place is a scam run by scum.

Atmosphere: 1

Food: 1

Service: 1

Vikash P.

Tried to pick up to sandwich with coupons was told to come back in a hour the bread was not ready.Interesting information was that l saw a few bread sitting in the warmer. Didn't say anything just walked out probably will never go back there again.

Shrinivas Kangal

This Subway employees just want to scam people and make money of them. I first went to this subway with a coupon, the lady asked me what I want, I told bread and veggie patty, she immediately asked if you are using coupon, I said yes, she immediately said oh this sandwich is not included in coupon here, I can order anything else chicken, tuna beef, i said no and paid full price. I always place online order using coupon but veggie patty is jot available online as a selection anywhere so decided to trust this lady. Today I went again as I wanted to eat chicken, again different lady she asked same I said two foot longs, and chicken, again she asked r u using coupons, said yes, she immediately said oh no chicken sandwich is not part of the coupon also veggie patty. I can have ham, beef etc. i knew she was lying told her about last incident and she said only veggi patty is excluded. She said no. I immediately went online and showed her I can order at the same restaurant with the coupon, she kept saying no its not. I told here I am going to order online, placed the order with the coupon and got my sandwiches.These crazy people look at type of people and guess what one eats and make stuff up. Complete scam.

Atmosphere: 3

Food: 3

Service: 1

Shrinivas K.

This Subway employees just want to scam people and make money of them. I first went to this subway with a coupon, the lady asked me what I want, I told bread and veggie patty, she immediately asked if you are using coupon, I said yes, she immediately said oh this sandwich is not included in coupon here, I can order anything else chicken, tuna beef, i said no and paid full price. I always place online order using coupon but veggie patty is jot available online as a selection anywhere so decided to trust this lady. Today I went again as I wanted to eat chicken, again different lady she asked same I said two foot longs, and chicken, again she asked r u using coupons, said yes, she immediately said oh no chicken sandwich is not part of the coupon also veggie patty. I can have ham, beef etc. i knew she was lying told her about last incident and she said only veggi patty is excluded. She said no. I immediately went online and showed her I can order at the same restaurant with the coupon, she kept saying no its not. I told here I am going to order online, placed the order with the coupon and got my sandwiches.These crazy people look at type of people and guess what one eats and make stuff up. Whatever you order with a coupon, is not part of it and everything else is avaiable. Its time to trick these people, next time I am going to get you.Complete SCAMMERS.

rocky revuu

Bad customer service, rude and ignorant workers. Wouldn’t go again. Wish owner knows about the service and reviews

Tony M.

It feels like you're walking into a dungeon when you enter this Subway. Just weird vibes and not very clean. The toaster oven is still broken, so we get our food microwaved instead....yummy The bread tastes like it's at least a week old, it falls apart and flakes as you're holding it. The employees are constantly speaking in another language to each other as they ask what you want on your sub and then make you repeat yourself 3 times because they obviously weren't listening as they were talking. Not sure what I was expecting, I mean it is just a Subway, but come on, put a little pride in your work.

revan revuu

Bad customer service, rude and ignorant workers. Wouldn’t go again. Wish owner knows about the service and reviews

Srinivas Tatikonda

Very bad service, stay away from this location

Edlyn P.

I found a bug in my sandwich. They also didn't answer the phone when I called to let them know.

Thomas

I ordered for curbside pickup on March 13th at 11 am as I was waiting for my food, an Indian lady that worked there had complained to a customer about me for ordering curbside. her and the customer then came out of the store and they both started to rudely tell me that curbside is for handicap people only and that I need to come inside to get my food. First off, why would you offer curbside at the location if you are just going to complain about people ordering it. It is not just for handicap people and ive never had an issue with it before. And second, why would you complain to a customer about it enough for him to come out and tell me off like im doing something wrong. Very unprofessional, I would take my business elsewhere

Thomas G.

I ordered for curbside pickup on March 13th at 11 am as I was waiting for my food, an Indian lady that worked there had complained to a customer about me for ordering curbside. her and the customer then came out of the store and they both started to rudely tell me that curbside is for handicap people only and that I need to come inside to get my food. First off, why would you offer curbside at the location if you are just going to complain about people ordering it. It is not just for handicap people and ive never had an issue with it before. And second, why would you complain to a customer about it enough for him to come out and tell me off like im doing something wrong. Very unprofessional, I would take my business elsewhere

Priyanka Rai

Worst Experience. They said they are closed at 7:54 when it says it's open till 9 on the door and on Google maps. They should probably update the timings if it is changed. Disappointed

Santosh Bahuguna

Nice place.

wonder gods (Breezy nights)

Restroom always not working.So where do they go when they want to us the restroom.The Indian lady that works there.This need to be reported.

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